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Cheapflights Reviews 457

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TrustScore 1.5 out of 5

1.7

Travel & Vacation
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Rated 1 out of 5 stars

How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel. I did not receive a confirmation email and calling them directly resulted in excuses. Other revi... See more

Rated 1 out of 5 stars

Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude... See more

Rated 3 out of 5 stars

I found the search engine difficult to use - but then again it's probably just me lol. Why do we have to register before being able to use the search engine?. I'd be a whole lot more enthusiastic abo... See more

Rated 1 out of 5 stars

Platform of scammers.... you can't book a flight here; all the vendors are scammers, they get you to fill out everything just to hook you up with a shifty flight agent who will eventually try to sell... See more

Company details

  1. Travel & Vacation

Written by the company

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com.au/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

457 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I found the booking quite difficult ,as…

I found the booking quite difficult ,as everything had to be done in a very precise format ,and it took me a long time to work out what was wrong. I had to get my sons help

2 December 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Midget,

Thanks for leaving us a review and for using Cheapflights.

If you have any questions regarding Cheapflights or the usage of our filters, please feel free to reach out to us directly at:

https://www.Cheapflights.com.au/support

Our support team are always glad to help!

Best,

Robert
Team Cf

Rated 1 out of 5 stars

For me it’s waste of time.

For me it’s waste of time.
It shows the cheap ticket options but when you try to book, after putting your cards details it says SORRY WE CAN NOT BOOK THIS FLIGHT AS THE PRICE HAVE GONE UP. I wasted 2 days

17 November 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Rakesh,

Thanks for leaving us a review.

Prices and availability changes do happen.

Please share more detail with us at https://www.Cheapflights.com.au/support and we'll check it out. Screenshots are always helpful.

Best,

William
Team Cf

Rated 1 out of 5 stars

Useless website and complete waste of…

Useless website and complete waste of two days. Tried to book flights from Melbourne to Delhi, no luck, wasted complete two days, sometimes it says flight at this price is not available even after putting all details including the credit card details. when clicked on payment then will give the message, 'flight at this price is not available' which is rude and complete waste of time, tried other price but no luck same message. when I tried different dates then it will give the message 'error, still processing the itinerary, cannot change it' something that. I spent complete two days, tried different browsers, restarted the computer but no luck.

9 November 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a free travel search tool dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.

If you need booking assistance, please reach out to the company offering the flights you are interested in.

More questions about Cheapflights? Please visit this page:

https://www.Cheapflights.com.au/contact-us/

Best,

Robert
Team Cf

Rated 5 out of 5 stars

I went to a travel agent who quoted the…

I went to a travel agent who quoted the exact same flight details and Cheapflights saved me $80.00 It's not so much the $80.00 as I expect to pay for their services but how much more are the travel agent really getting as they told me they were only adding $60.00 per flight as comission? Thanks Cheapflights for you integrity.

30 October 2018
Unprompted review
Rated 2 out of 5 stars

Not so cheap flights

Not so cheap flights , can be a lot more cheaper when comparing with other online flights

27 October 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel search tool dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

At Cheapflights, we do our best to show you as many booking options as possible that are available.

If you notice anything missing, please let us know.

Best,

Robert
Team Cf

Rated 4 out of 5 stars

I have to admit that my experience at…

I have to admit that my experience at first was a bit frustrating but I dealt with a gentleman whose name is Brad and he was very helpful
It took a few days but Brad was right on top of everything for me and after a few conversations Brad was able to get me set up with what I needed so a big thankyou and I would recommend dealing with him again in the future
Thanks again Brad

24 October 2018
Unprompted review

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