Cheapticketsdeal Reviews 

275
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, personalized attention, and clear guidance throughout their entire travel journey. Reviewers highlight that company representatives are extremely attentive, professional, patient, and quick to resolve any unexpected issues with reservations. People also appreciate the remarkably smooth booking process and the great prices available when compared to purchasing directly elsewhere. Consumers consistently note that travel agents are very easy to reach by phone and ensure all ticket reservations are confirmed promptly without delays. Travelers feel confident knowing someone is available to follow up and guarantee everything is fully prepared for their trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as polite, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast response times and almost no... See more

Booking process

People report positive experiences with booking process, highlighting great prices and extremely helpful... See more

Price

Reviewers highlight great satisfaction regarding the price, noting that overall they save money compared to... See more

Service

Customers consistently note positive experiences with service, expressing great satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more

Company replied

Rated 5 out of 5 stars

I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more

Company replied

Rated 5 out of 5 stars

Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more

Company replied

Rated 5 out of 5 stars

My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more

Company replied


Company details

  1. Travel agent

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(275)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Book that ticket!

I was very skeptical based on some reviews I read online but i booked anyways as my flight was literally $400 cheaper on this site. I called and spoke
To agent Alma Garcia and she provided me lots of reassurance and said she would personally call me back when my tickets were ready and help me add my luggage, and she did just that. The waiting the 24hrs for the tickets was nerve wrecking but it was all legit at the end, I just got back from my trip and no problems at all, I was able to manage my booking on the airline website.

21 June 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Candice,

Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

We had amazing experience for our trip…

We had amazing experience for our trip , it could be disaster because with cancellation of the first glight but with you team support we fid find an other option ! Amazing service in all different hours . Thank you

21 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

The amount of help they offer.

I served by Tylor Scott, who gave every single information i was asked for. And he put all his effort for the process of booking a flight to go really well. He did not care how long it took him to do everything smoothly, i have to say that i have received the best customer service ever.

25 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

The airline changed my flight from two…

The airline changed my flight from two…
The airline changed my flight from two 2 hour layover into one 9 hour layover and one 2 hour layover. I rejected the notion and notified asap tickets who booked me a better exchange than I had 1st time

3 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Rohit,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

The absolute BEST

The absolute BEST
Perfect customer service and transparency. Don’t believe all the crap that people are writing about scams. It’s a trusted company that is legally obligated to help you find a good solid flight, as well as guide you with any cancellations or delays.

3 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Akashdeep,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Tyler Scott is a nice guy

Tyler Scott is a nice guy

He's really nice and helpfull do recommend

25 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Thnx to lea for helping great person

Thnx to lea for helping great person

24 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Ahmed,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Andrew Smith was very professional and…

Andrew Smith was very professional and patient with me.
He learn me a lot of thing about processing a reservation and help me with an additionnal luggage.
I highly recommand this company.

24 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Mehdi,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew Smith from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 4 out of 5 stars

Great experience

Alma Garcia was very helpful and accomodating. Made the experience very easy.

19 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Roy,

Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Found the cheapest ticket using the…

Found the cheapest ticket using the website. Eric called in and verified the transaction. The whole process is easy and very smooth

21 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Bilal,

Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Great Customer service

Great Customer service, Especially from Leah I got what I was looking for.

19 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sai,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Good service

Good service

21 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

ALMA GARCIA is nice.

ALMA GARCIA is nice.

20 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Summer,

Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Awesome service

Awesome service. thank you

20 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Rialyne,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Alma Garcia Was extremely outstanding…

Alma Garcia Was extremely outstanding in her customer service- she’s such knowledgeable and customer friendly- thanks for discharge a staff and her future is bright

19 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Benjamin,

Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Great experience

Great experience
Very trustworthy
Will do business again

19 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Parveen,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Davis is very helpful person to deal…

Davis is very helpful person to deal with. He was in touch with me about giving all the required information and was very quick for response. We bought ticket from him. Definitely will use his service again in the future. Keep up the great work. It’s very hard to find good service in these days. We are happy.

19 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Lamal,

Thank you for the kind words. We’re glad to see that your experience interacting with David from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

What impressed me most was their…

What impressed me most was their round-the-clock customer service. I called them at 2 AM India time with a query about my flight from Delhi to Toronto, and someone answered immediately and helped me make changes without any fuss. The call center agent was patient, polite, and knew exactly what to do.

18 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Prabhmeet,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing, he helped me with my itinerary details.

16 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

Rated 5 out of 5 stars

Taylor Scott really helped me with my…

Taylor Scott really helped me with my tickets.

16 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Roona,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.ca

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