I was initially a little dubious about using this website, but I’m so glad we did! David was absolutely amazing and helped us secure a fantastic deal on flights to Tokyo for our family of three. He w... See more
Company replied
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See what reviewers are saying
Great customer service. When I reached out for help, I was pleasantly surprised by how professional and efficient Jack Thompson was. He quickly pulled up several options for me, explained the differen... See more
Company replied
I had an excellent experience booking through this service, and Jack Thompson was the reason why. He went above and beyond to ensure I found the right ticket at the best price. He explained everything... See more
Company replied
Very kind service right from the start.. I had booked with another company for a new year's trip to Athens, needless to say my reservation was cancelled (probably due to the high demand) and price... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.co.uk is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.co.uk has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 0800-069-8596
- support@cheapticketsdeal.co.uk
- cheapticketsdeal.co.uk
4.8
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service Bella
17 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Cedric,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Adam was helpful and knowledgeable
16 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Alex,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great experience especially with Adam
Great experience especially with Adam, I had a small problem and he solved it easily.
16 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Hamza,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great service was given to me for my…
Great service was given to me for my travelling with them and directed me amazing way toward my purchasing experience
15 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Very professionel and helful customer…
Very professionel and helful customer service by Mr Andrew Smith.
Cheapticket always recommended.
13 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Samia,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Really happy with the price of the of…
Really happy with the price of the of ticket and also the amazing and helpful service that was provided by Eric who made sure everything was set up correctly and even managed to get the baggage added for no extra cost. Thank you so much. The price seemed too good to be true but it’s all confirmed and Eric even took time to call me back and make sure it’s all sorted
13 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Habib,
Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Adam was very helpful
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Guillame,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Hallmarks of a sophisticated Scam
We came across CheapTicketsDeal because they were showing flights at much cheaper prices than anywhere else. During the chat, the rep started “negotiating” with us — saying things like “the airline charges £180 but I’ll give it to you for £120”. Immediately this felt suspicious.
Before committing, we checked reviews elsewhere (Tripadvisor and other sites) and saw plenty of cautionary tales. Despite their 4.8 rating here, the patterns were concerning.
We still decided to test the process and entered my partner’s details. That’s when the pressure started: they became pushy, and when we refused to proceed, they began bombarding my partner’s phone — 4 calls in 20 minutes, plus texts, emails, even voice notes. The calls sounded like a random call center overseas. No legitimate travel business operates like this.
We backed out completely, and I would strongly advise others to do the same. If it looks too good to be true, it probably is.
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Hi Karim,
We take all customer concerns seriously, but we strongly disagree with your characterization of our business as a “scam.” We are a legitimate and trusted travel agency offering competitive fare deals.
We understand the importance of checking multiple review sites before booking. While we're proud of our Trustpilot rating, we recognize that some reviews elsewhere may raise concerns. Many issues stem from incomplete interactions or misunderstandings, but we take all feedbacks seriously and use it to improve.
Upon reviewing our records, we did not find a confirmed booking under your name. However, we did locate a chat conversation in which you inquired about luggage allowances. In that exchange, our agent explained the option to pre-purchase baggage at a discounted rate—available only once a booking is finalized.
When we didn’t hear back from you over the chat, our team followed up via phone and email to ensure you had all the information needed to proceed, should you choose to do so. These follow-ups were intended to assist—not pressure—and we apologize if they came across otherwise.
We’re always happy to clarify any concerns and hope to have the chance to serve you in the future under more favorable circumstances.
Regards,
Support Team
Cheapticketsdeal.com
Bella helped me today with her kind…
Bella helped me today with her kind behaviour to book a flight and gave me good discount.
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rabia,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Lucas was patient knowledgeable and so…
Lucas was patient knowledgeable and so helpful he made sure we knew all our options and helped us get a deal that worked perfectly for our budget and needs helped us expedite our payment and booking HIGHLY RECOMMEND.
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amandeep,
Thank you for the kind words. We’re glad to see that your experience interacting with Lucas from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
ALMA GARCIA Was great and helped me!
9 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Good to go
Grabbed great deal and had a very good customer service.
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Vishnu,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
The entire process was smooth from…
The entire process was smooth from start to finish, thanks to Jack Thompson. He quickly understood what I was looking for and recommended the best options within my budget. What impressed me most was how attentive he was—he really listened and made sure I was comfortable before finalizing the booking.
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jay,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great customer service.
Great customer service. When I reached out for help, I was pleasantly surprised by how professional and efficient Jack Thompson was. He quickly pulled up several options for me, explained the differences, and walked me through the booking step by step. Everything felt quick and secure, and I couldn’t be happier with the service.
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Gagan,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
The entire process was smooth from…
The entire process was smooth from start to finish, thanks to Jack Thompson. He quickly understood what I was looking for and recommended the best options within my budget. What impressed me most was how attentive he was—he really listened and made sure I was comfortable before finalizing the booking.
11 September 2024
Unprompted review
Reply from Cheapticketsdeal
Dear Margaret,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Reply from Cheapticketsdeal
Dear Jerry,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
The customer service was very…
The customer service was very professional and excellent and they helped me with booking my airline tickets
7 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amin,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
That there are still people in the air ticket business that really care about their customers.
Jack was so helpfull with my need to change flights because i made a mistake in booking. i never had such a great experience dealing with airline tickets changes.
6 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Lewis,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Adam Smith was a great help
Adam Smith was a great help. Pleasant and efficient! Thank you Adam
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sharon,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
It was an excellent and great experience speaking with Lea. I was so pleased and happy with her services ☺️ 🤗. It really helped
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Geraldine,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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