Cheapticketsdeal Reviews 

2,398
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members who go above and beyond to ensure smooth interactions and patiently answer every single question. Travellers also appreciate the straightforward booking process, noting that agents make finding appropriate flights and securing great discounts remarkably fast and easy. However, some reviewers were not happy with unexpected price increases or sudden changes regarding seat availability that occurred shortly after they finalized their online bookings. A few people experienced communication challenges when trying to address these unexpected ticketing problems and resolving them with support representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising how quick and easy it is to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant savings compared to... See more

Service

People report positive experiences with service, frequently praising professional representatives who offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more

Company replied

Rated 5 out of 5 stars

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more

Company replied

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more

Company replied


Company details

  1. Travel agent

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,398)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience

Our agent ms Lea Martin was very professional and with vast knowledge it made our experience very easy and comfortable we would do it again. Fully recommend it. Thanks Lea.

22 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Leo,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Alan Brown helped me answer all my…

Alan Brown helped me answer all my questions. He was knowledgeable and friendly. Would book through him again

25 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Erin,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan Brown from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great company with excellent customer…

Great company with excellent customer service and communication. Alan was extra helpful in contacting my airline when my flight got cancelled and rebooked me quickly and efficiently. The airline also made a mistake when rebooking and he handled it for me. Overall very pleased with my experience and will definitely use them for future bookings.

24 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Melissa,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Ms Léa Martin was so kind and…

Ms Léa Martin was so kind and professional.

15 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Andrea,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great customer service

Great customer service, spoke with Lea a very helpful CSR

13 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear John,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Jenna was fabulous

Jenna was fabulous! Thank you for making this easy!

12 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Abby,

Thank you for the kind words. We’re glad to see that your experience interacting with Jenna from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great work by the team

Great work by the team, Hazel was nice and polite. She assisted with every step of the process and made reservations based on my requirements.

11 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Ankit,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Becky Cooper did an outstanding job…

Becky Cooper did an outstanding job helping me with my ticket. She was very professional and courteous. Thanks Becky.

10 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Huger,

Thank you for the kind words. We’re glad to see that your experience interacting with Becky Cooper from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great Customer Service still exist!!!!!

My experience was very pleasant. Alan, the name of the rep that helped us to locate the tickets at an affordable price that met the needs of my entire family of 9, He was extremely patient, communicative and most importantly honest.

8 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Wayne,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

We just wanted to thank again Andrew…

We just wanted to thank again Andrew smith for his help in finding us the perfect flight at a affordable price , we hope to book more flights with Andrew soon .
thank you again Andrew .

3 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear John,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew Smith from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Becky Cooper was awesome solving my…

Becky Cooper was awesome solving my problems

6 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Yugesh,

Thank you for the kind words. We’re glad to see that your experience interacting with Becky from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Good service

I was skeptical at first but the online chat person was thorough and reassured me. Then Becky did a follow up call and gave me a confirmation.

4 June 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Becky from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Awesome very good job first time…

Awesome very good job first time booking with them and it will not be my last Cheap and easy

28 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Lea was amazing and very helpful!

Lea was amazing and very helpful!

27 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nick,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Good service

Good service, thank you Bella

25 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very helpful Personal

Very friendly Personal. The Lady that helped me is Lea. She made the impossible possible for me yesterday. I was desperated. She wasn't only friendly but Kind with a soft voice , motivated and she knew how to her work.

Endlessly thank you Lea. God bless you and your home.

Best regards

Laura Moni

24 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Laura,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 4 out of 5 stars

Great Service from Lea for My E-Ticket Delivery!

I was initially a bit anxious about the booking process, but Lea from customer service was incredibly helpful. She stepped in to prioritize the delivery of my e-tickets and ensured everything was processed correctly so I could get my confirmation code.

While the overall ticketing process took a bit longer than I originally expected, Lea's professional communication and quick action gave me peace of mind. I really appreciate her support in getting everything sorted out for my family's upcoming travel!

20 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sazidur,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Outstanding Performance by Eric

Eric who attended to me was very helpful and professional. He was patient and very accommodating. He is outstanding in the knowledge of his work as he patiently assisted me to the end of my booking process. Because of his outstanding qualities, I would always book my flight with your company.

19 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Bayor,

Thank you for the kind words. We’re glad to see that your experience interacting with Eric from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Legit cheaper tickets. Will do biz again.

As a first-time customer, I was initially skeptical about whether these discounted prices were legitimate. I decided to take a leap of faith and booked. Shortly after, the team reached out via phone and email to verify my details. My skepticism grew, but I’m so glad I returned the call.

I spoke with Alan, who had proactively reviewed my return leg and found a much better option. It allowed me to stay a few hours longer at my destination, shortened a long layover, and still got me home five minutes earlier—all for just $50 more. He wasn't pushy at all and gave me the full choice to stick with my original itinerary.

I went for the upgrade, and here’s the kicker: when I checked the airline’s website, the exact same flight was nearly 40% more expensive. Alan secured a better itinerary at a massive discount compared to published prices. Are they legit? Absolutely. Will I use them again? Without a doubt. Thanks, Alan!

10 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Daniel,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Pricing and customer service were…

Pricing and customer service were great. The structure of them getting tickets from airlines added some delay in getting tickets.(hours versus instantaneous), but when that process resulted in issues, their customer service person (Luna) was easy to work with and get the matter resolved. Will definitely use this site again.

6 May 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

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