This website is super buggy support is non existent it worked but didn’t find anything so I am guessing my partner is not on anything. Regardless in order to even cancel the subscription you need to r... See more
Company replied
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Review summary
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Reviews shaping this summary
They onced wanted 5$ for their services - which is already much for one single search. Now they want 17$ and more! The greed is insane. Now they try to censor reviews systematically and manipula... See more
Company replied
I signed up for the service in October 2025. I paid $22. I used a temporary virtual payment card as I only wanted the service for one month. so when they tried to process the next months paymen... See more
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This app is either extremely poorly designed or deliberately set up to confuse users and extract money from people who are already distressed and seeking help. Charging $20 per search is outrageous an... See more
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Company details
Written by the company
CheaterBuster® is a relationship insight and online identity verification platform designed to help people make more informed decisions in modern dating. Since 2016, our mission has been simple: reduce uncertainty, increase transparency, and provide users with clarity when navigating online relationships. Our technology analyzes publicly available information signals to help identify potential dating profiles, verify identities, and detect inconsistencies that may indicate deception or catfishing. Users can search using basic details such as a name, username, or photo and receive results quickly through a simple, private process. We also provide AI-powered guidance to help users understand relationship concerns, communication patterns, and potential red flags. We understand that trust and privacy are critical. Searches are confidential, and user data is handled securely. Our platform is built for individuals who want peace of mind — whether they are entering a new relationship, verifying someone they met online, or addressing concerns in an existing relationship. CheaterBuster is not about invading privacy or encouraging confrontation — it’s about empowering people with information so they can make decisions confidently. Millions of users have relied on our tools to gain clarity, avoid scams, and protect themselves from online deception. If you ever have questions or need support, our team is committed to providing responsive customer service and continuously improving the experience based on user feedback. Our goal is simple: clarity over confusion, facts over assumptions, and confidence over doubt.
Contact info
United States
- cheaterbuster.com
2.9
Average
285 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Genuinely worthless
waste of energy, money, and time. do NOT fall for this
12 July 2025
Unprompted review
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
What a waste of money
This is the dumbest $17.99 I’ve ever spent. Shame on your whole team.
11 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
I know for a fact he’s on there
I know for a fact he’s on there, but this site found nothing. Total waste of time and money.
10 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Sick way to make money
they just tryna make money off ppl in pain. it’s sick fr
10 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
Awful scam company
Awful scam company. Signs you up to subscriptions that you didn't consent to and then charges 20 dollars a week with no way of cancelling. Essentially just scamming you. I had to raise a dispute with bank and they are cancelling the subscription themselves and charged the money back through MasterCard. Only way I was able to cancel it please never ever ever use this company. They are vile.
16 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
legit cheater buster
i love this website, i was able to find so many of my friends boyfriends on here and even one of my exs. it's legit and it completely matched with what my exes tinder profile said. so useful for if you have a gut feeling and need to check
15 July 2025
Unprompted review
Reply from Cheaterbuster Ai
Thanks for sharing your experience, we're glad to hear Cheaterbuster was so helpful.
My boyfriend of 3 years was sneaking…
My boyfriend of 3 years was sneaking around and I looked him up on cheaterbuster and found out he had been cheating our entire relationship. He had a whole other girlfriend. Best website I’ve ever used.
7 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’re so sorry you had to go through that but we’re glad Cheaterbuster helped you uncover the truth.
Total scam
Total scam. Took my payment and gave me absolutely nothing in return. No refund, no support. Avoid at all costs.
6 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
LIFESAVER! SO MANY DETAILS!!
I have looked up my bf and all my friend’s bfs on here! We got ALL THE PROOF we needed. I love how Cheaterbuster gives so many details about their entire profile, way more info than I thought we’d get! Going to use this site forever and recommend it to all the girls!
4 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We love to hear that Cheaterbuster helped you and your friends get the clarity you needed! Thanks for trusting us and spreading the word, we’ve got your back, always!
Avoid!
This app is either extremely poorly designed or deliberately set up to confuse users and extract money from people who are already distressed and seeking help. Charging $20 per search is outrageous and completely unjustifiable. If you’re considering using this app, be warned: the pricing is not transparent, and the service offers very little value for the cost. If you’ve already subscribed and are unhappy, make sure you cancel your subscription to avoid further charges.
12 July 2025
Unprompted review
Reply from Cheaterbuster Ai
While we welcome all honest reviews, good or bad, this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
I love this app it’s incredible I was…
I love this app it’s incredible I was able to catch my boyfriend cheating on me and ever since then I’ve remained loyal to cheaterbuster
12 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’re honored to have earned your loyalty even through a tough moment.
Was on my girls trip to Mexico and we…
Was on my girls trip to Mexico and we got on this app just to see if her boyfriends were on it and we found two of our boyfriends on there! Had no idea and it definitely was a lifesaver!
1 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’re glad you found what you needed, even if it wasn’t what you wanted to find. Thanks for sharing your experience.
Support? What support?
customer service??? LMAO doesn’t exist. no reply no refund no nothing
12 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Tried it three times and the search…
Tried it three times and the search failed each time. Nothing came up. Honestly, I don’t get what this is supposed to do.
5 July 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
For the price
For the price, I expected it to actually work. But all I got was a loading screen — tried three times and it just kept timing out. Super frustrating.
4 July 2025
Unprompted review
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
Don’t fall for it like I did
total waste of time and $ omg never again i feel so dumb for falling for this
9 May 2025
Unprompted review
Reply from Cheaterbuster Ai
We believe this review may not reflect a genuine customer experience. We've asked Trustpilot to investigate. We encourage any customer with real feedback to reach out directly to us at support@cheaterbuster.email. We have a 24/7 support team dedicated to assist all users solve any issues they might experience.
Not really worth it
This website is super buggy support is non existent it worked but didn’t find anything so I am guessing my partner is not on anything. Regardless in order to even cancel the subscription you need to remove your card off of the website otherwise they will keep charging you the 19.99$ this is a useful tip for anyone that will want to use the service but overall not worth it.
27 June 2025
Unprompted review
Reply from Cheaterbuster Ai
Thank you for your feedback, we’re sorry to hear about your experience. While we're glad the tool worked. We’re actively working on improving the site’s performance, and your input helps us do that. Regarding cancellation, this is a subscription that can be cancelled anytime by users or you can reach out to us if you need help.
If you had any issues or would like a refund, please don’t hesitate to contact our support team — we’re here to help support@cheaterbuster.email
Thanks again for trying our service.
I wasn’t able to use their loyalty test…
I wasn’t able to use their loyalty test for weeks, and their customer support is very slow and completely unhelpful. If your purchasing for their loyalty test, please don’t use this app
10 June 2025
Unprompted review
Reply from Cheaterbuster Ai
We’re really sorry to hear about your experience and truly appreciate the feedback. Our goal is always to provide fast, reliable service. We’re currently improving response times and support for the loyalty test feature specifically. If there’s anything unresolved, feel free to reach out again, we’ll make sure you’re taken care of! support@cheaterbuster.email
Charged me twice
Charged me twice, they email is bogus they dont respond .do not suscribe
23 June 2025
Unprompted review
Reply from Cheaterbuster Ai
Thank you for your feedback. We’re sorry to hear you felt your message wasn’t answered, we actually did respond via our support email, so it’s possible our reply ended up in your spam or promotions folder. We’re always here to help and truly care about supporting our users. If there’s anything unresolved, feel free to reach out again, we’ll make sure you’re taken care of! support@cheaterbuster.email
$19.99 for a single search that doesn't…
$19.99 for a single search that doesn't work and is very vague at best... Turns out it's a subscription, charged me twice and they STILL ask for an additional $19.99 for any searches. I wonder why none of the good reviews have the bot response of "doesn't look like this is an actual customer review" hmm? Reach out to customer service? Nope. Even the fraud department for my credit card couldn't find any way to contact their customer service, because it doesn't exist. Kinda like their "service" altogether
24 June 2025
Unprompted review
Reply from Cheaterbuster Ai
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our service is subscription-based, which is clearly stated during checkout and in the confirmation emails. We never charge without user's consent. If you were charged more than once or encountered issues using the service, we absolutely want to make it right and give you a refund if necessary.
Please reach out to our support team, we have a 24/7 support team dedicated to assist all users with any issues they might have, support@cheaterbuster.email. We take customer satisfaction seriously and are committed to resolving legitimate concerns. If you're having trouble reaching us, make sure to check your spam folder or try from a different device/browser.
Thank you again for your feedback, we’re always working to improve.
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