CheckMyTrip Reviews 202

TrustScore 1.5 out of 5

1.6

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Rated 3 out of 5 stars

Usually a great app. However, my return flight ANU-LGW displays Changes and now shows my flight departing 23 hours late. This would be welcome information if it was correct, however, having checked e... See more

Company replied

Rated 1 out of 5 stars

The ‘new’ app is badly designed, can only have been tested by no one or incompetent persons, does not work. Revert to old app that worked perfectly well or I go to another provider. Basic functionalit... See more

Rated 1 out of 5 stars

In my opinion it's not worth using! In my opinion this adds nothing extra to the travel process. Does nothing more than summarise the flight details. The airlines own website does that anyway! I... See more

Rated 1 out of 5 stars

there is a saying, "If something WORKS, DON'T TOUCH IT!!!"!!! I don't know the "brain" behind your latest update, but this person/people are simply the WRONG ONES FOR THIS PURPOSE, FIRE THEM!!! Be... See more

Company details

  1. Software company

Written by the company

CheckMyTrip allows travelers to retrieve and manage your trip details together in one place at any time.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

202 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought a ticket from CheckMyTrip,i…

I bought a ticket from CheckMyTrip,i called Turkish Airline to do open ticket for me and they did,now when i want to use my ticket Turkish Airline said was refunded to the agency from where I bought,i try to find contact number I didn’t find,i send email says “oops we didn’t find the details”in the app i have the ticket details and says cancel but ni option to change the ticket nothing.How can i use my money?why no way of contacting CheckMyTrip??

16 March 2021
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Hello Albert!
We wish we could help you, but at CheckMyTrip we only display information about your trip, and do not handle any flight bookings, payment, changes, or modification to your booking. Please contact your travel agent, or the company where you booked your ticket, for all modifications, cancellations, and refunds.

Rated 1 out of 5 stars

This is the worst website with the most…

This is the worst website with the most unresponsive and arrogant agents. They made changes to my flight twice without even telling me. Increased my layover time from 6 hours to 18 hours even though the original flight was still available.

24 January 2021
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Hello Neeraj,

Please note that CheckMyTrip only displays information about your trips.
To modify, refund, cancel or source additional information about booking, contact your travel agent, or the company where you booked your ticket for assistance. We cannot do that for you.

Safe travels.
The CheckMyTrip team

Rated 5 out of 5 stars

The best wallet to have all of my…

The best wallet to have all of my travel info in one place + delays, gates and other services (taxi, tourism...). I have been using it for yrs and won t leave it as it is user friendly

13 January 2021
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Thank you for the great review! We are so glad to hear you are enjoying the app. Safe travels!

Rated 5 out of 5 stars

Very good travel App!

Very good app that I always use when I travel. I import my trips there to have a simple way to see my entire journey.
I like to be able also to checkin there instead of having to go through all the airlines website. I'd love to see great deals of recommendations of activities at destination in the app!

11 January 2021
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Hey Tarek, thank you so much for your positive feedback and for taking the time to post this review.

Actually, CheckMyTrip allows access to certain airline check-in pages by redirecting you to the airline's website starting 24 hours prior to flight departure. Also, you can browse activities by going to the "Activities" tab in the app. Just few tips for your next trip :)

Safe travels!

Rated 5 out of 5 stars

Is a really good app

In minutes I was able to see all my upcoming trips in a very nice and clean itinerary. Very helpful and informative .

5 January 2021
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Thanks George for the positive review! Safe travels!

Rated 5 out of 5 stars

Great app

Best app ever - all travel info in one app. Always notified on time whenever there are changes in my flight.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

This suddenly turned up as an email…

This suddenly turned up as an email confirms my BA flight to and from Inverness in August. But there was also a reference to another flight in October without a reference. The message invited me to log in and get the App. I smelled a rat and deleted the message. I only acknowledge messages from the airline and not third parties. Smells like a scam to me.

7 July 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS, LIARS & THEIVES

SCAMMERS. DO NOT USE THEM. Pay whatever you have to not to be scammed and robbed by this disgusting company, they are liars. The airline cancelled my flight and they made me call the airline myself to get the refund issued, which I did. Then the refund was issued to Checkmytrip/Amadeus and 3 months later they have not returned it to be, every time you call they just feed lies after lies.

24 June 2020
Unprompted review
CheckMyTrip logo

Reply from CheckMyTrip

Hi Victoria. We are sorry for the unpleasant experience.

Please remember that CheckMyTrip only displays information about your trips. To modify, cancel, refund or source additional information about your air, hotel, car, rail, transfer, parking or activity booking, contact the provider directly for assistance. We cannot do that for you.

Safe travels.

Rated 1 out of 5 stars

Impossible to use anymore

Impossible to use anymore, no possibility to check flights other than those you save in advance, not like before when you could look up everything concerning Your flight, without the flight had been saved by yourself.

6 April 2020
Unprompted review

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