Cheerio Reviews 

8
•
TrustScore 2.5 out of 5

2.7

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Company details

  1. Software company

Written by the company

Supercharge your marketing campaigns with our all-in-one omnichannel platform! 🚀 Seamlessly reach your audience through Email, SMS, and WhatsApp, maximizing engagement and impact. Elevate your brand's presence and connect with customers on their preferred platforms. Unleash the true potential of your campaigns with our powerful and convenient solution.


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2.7

Poor

TrustScore 2.5 out of 5

8 reviews

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2.7

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

Misleading Subscription – Promises Made, Service Not Delivered”

I am extremely disappointed with Cheerio. The service was completely misleading compared to what was promised before purchasing the subscription. At the time of buying, several features and benefits were clearly presented, but once payment was made, the actual service fell far short of expectations.

The platform did not deliver on key promises, and in my experience, support was either unhelpful or unresponsive when issues were raised. It feels like the information provided before purchase was not transparent, which led to a frustrating and wasteful experience.

For a paid subscription service, this level of inconsistency is unacceptable. I expected basic reliability and honesty in what I was signing up for, but instead I received something that did not match what was advertised.

I would strongly advise others to be cautious before subscribing, as my experience suggests that what is promised is not what is actually delivered.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst service provider

The worst service provider , They will seize all your contacts and chats after the subscription ends. Beware if you are willing to use this service , always keep backup of your contacts and chats.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

I switched to Cheerio AI because it…

I switched to Cheerio AI because it offers an all-in-one solution for WhatsApp, SMS, and email marketing, simplifying my communication tasks. Compared to my previous system, Cheerio AI provides better integration, support, and features like drip campaigns and chatbot creation, making customer engagement more efficient and effective.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

ROI driven product with lots of useful functionalities

Have tried the tool myself and found it to be value for money deal as it integrated multiple channels of communication in a single dashboard. Can definitely recommend it for small and medium scale businesses as it's a self-serve tool, with workflow builder to automate the marketing and support use-cases.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

SAS Infra

I recently had the pleasure of utilizing Cheerio WABA Services for our WhatsApp enterprise campaigns, and I must say, the experience was nothing short of amazing! The management services provided were top-notch, ensuring our campaigns ran smoothly and effectively. What really set Cheerio apart was the incredible support from Ritul, who was always just a call or text away. His timely responses and proactive assistance were invaluable, making the entire process seamless. I highly recommend Cheerio WABA Services for anyone looking to elevate their WhatsApp marketing strategies. They truly go above and beyond!

20 December 2023
Unprompted review
Rated 5 out of 5 stars

This is the ideal solution of major marketing requirements.

I have tried a few Marketing solutions for our business need. We eventually landed to this platform for WA Marketing & Automation.

Now, I am using this platform for an year. They have the simplistic and easy to navigate UI. And, Their workflow feature has made our life easy. Good part is, I don't need to juggle between multiple tabs as It provides multiple channel on a single platform.

3 September 2023
Unprompted review
Rated 4 out of 5 stars

Good omnichannel tool for automating messaging with customers

I’ve been using Cheerio AI for close to a year. My use case is for renewing SaaS subscriptions payment for my company and it’s worked well for me. My churn is lesser than before and my retention has gone up. The ability to send messages across 3+ channels helps me reduce my campaign spent by utilising cheaper channels like email and increase deliverability by using urgency channels like WhatsApp. The automation is great as well.

10 May 2024
Unprompted review

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