Chefs Flavours Reviews 492

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast delivery and the high quality of the products received. Many people appreciate the efficient order processing and the careful packaging, ensuring items arrive in perfect condition. The wide range of products and flavors available is also a significant positive for many consumers. However, some people were dissatisfied with the dwindling selection of certain flavors, noting that some previously available options are no longer in stock. A few other people also felt that the taste of some "new and improved" flavors had changed from their original versions.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, consistently praising the speed and efficiency... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the superb concentrates and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and quick... See more

Order

People report positive experiences with order processing and delivery. Customers frequently praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied


Company details

  1. #18 of 66 best companies in Flavours, fragrances and aroma Supplier
  2. #55 of 129 best companies in Electronic cigarette store
  3. #51 of 124 best companies in Vaporiser shop

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Review amended after contact from customer support.

Review updated 24.06.25 after contact from Megan who has been amazingly helpful with an apology and refund for my most recent order.

The issue ;

I was told twice by email and phone that the "new and improved flavours" hadn't changed, despite tasting nothing like they used to.

Looking at previous reviews, it turns out the original owners still own the recipes and sell them elsewhere and CF now sell different recipes with the same old names. This is very misleading and a great way to put off customers and with the amount of similar comments in reviews going 2 years back ; it comes across as intentionally misleading at this point.

I was going to amend this review entirely to leave no actual details of my issue thanks to Megan reaching out to assist but, as I've come back to amend my review ; its clear from previous reviews as far back as 2023 that this is an issue CF are well aware of and choosing to not doing anything about.

Megan - I'm truly sorry that you're having to deal with the terrible decisions of the owner/s to take advantage of customers.

27 May 2025
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Reply from Chefs Flavours

Hi there,
Thanks for your review! I have reached out via email to clarify for you - hopefully this will clear things up :)
- Megan

Rated 5 out of 5 stars

Great service 👏

Super quick delivery of my eliquids. Packaged excellently and a treat inside for me, yummy 😋
Brilliant all round 👏

2 May 2025
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Reply from Chefs Flavours

Thanks for your great review, Angie!
- Megan

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