Chefs Plate Reviews 10,302

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the convenience of meal preparation, the variety of meal ideas, and the generally good quality of ingredients. Many find the prices reasonable, especially with initial deals, and enjoy the portion sizes. The meals are often described as delicious, easy to make, and a good way to try new recipes. However, some people were dissatisfied with certain aspects. Issues mentioned include vegetables arriving frozen or damaged, and some ingredients not being fresh or even moldy. There are also concerns about delivery, with some experiencing delays, packages arriving wet, or issues with courier services. A few customers felt the recipes were repetitive, lacked flavor, or that the suggested preparation times were inaccurate. Some also noted that the value for money decreased after initial promotions, and that certain meals had additional costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the meals for being... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the great quality, fresh ingredients, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers appreciate fast,... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the price reasonable, citing good portions,... See more

Order

Customers had ambiguous experiences with order. While some reviewers enjoyed ordering and looked forward to... See more

Based on these reviews

Rated 4 out of 5 stars

I like the ease of meal preparation.The recipies are a little too simplistic possibly, but they taste good. My biggest wish is that they would add more vegetables within each portion . I often feel I... See more

Company replied

Rated 4 out of 5 stars

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesti... See more

Company replied

Rated 4 out of 5 stars

There are many menu options and being able to change how many meals and how many a week I get is helpful. Good portion sizes. Due to cold weather though my delivery came to me partially frozen (pota... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not ord... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Food products supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

5-star
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Rated 3 out of 5 stars

The meals are good but its expensive…

The meals are good but its expensive and the quality of the produce is not always the best

27 March 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 3 out of 5 stars

Menu is great, quality is not.

I like the menu options but the quality of products is slowly starting to go downhill.

7 March 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 3 out of 5 stars

I was all ready to sign up but have…

I was all ready to sign up but have changed my mind after reading several reviews. I would have liked to see the menu before entering my credit card information.

7 April 2026
Unprompted review
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Reply from Chefs Plate

Thank you for sharing your review! You can view our most current menu at anytime without entering any personal information by clicking on the WEEKLY MENU button, which is located at the top of our home page. You can check out our upcoming recipes at chefsplate.com/weekly-menu 🍽️❤️

Rated 3 out of 5 stars

The meals I have had were great

The meals I have had were great. I find many of the meal choices very repetitive, and the ones I really would like to try have a large additional cost per serving attached so I find my options limited. I also wish I could see the discount emails that are sent before accepting them

23 June 2025
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review.
If you have any further questions, please don’t hesitate to call us at 1-833-608-0883 or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help. ❤️

Rated 5 out of 5 stars

I use this instead of groceries!

Love how simple, easy and tasty each meal has been! The quality seems good and definitely a bang for my buck!

8 December 2025
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Reply from Chefs Plate

Thanks for the review! We love to hear this! So happy to hear you are enjoying Chefs Plate. ❤️

Rated 1 out of 5 stars

Why are you guys always deducting money…

Why are you guys always deducting money from my account.
Please and please cancel my subscription. I have written you guys to cancel my subscription and I have gotten a reply that my subscription has been canceled.
Why are you still deducting money from my account???
Please and please cancel my subscription and refund my money you deducted today.
I will also block this card because of you.
I do not want your food please. Its too expensive.
Thank you.

15 March 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.

Rated 1 out of 5 stars

Really disappointed with both the…


Really disappointed with both the customer service and subscription model. I used a coupon to try their meals for a week, but it wasn’t clear that I was signing up for an ongoing $100/week subscription. I never received any advance notice that my card would be charged—only an email after the cancellation deadline had passed, when it was too late to make changes.

To make matters worse, the links in that email didn’t even work to update or cancel the order (yet they seem to function fine in all their other emails). I’m currently traveling and won’t even be home to receive the delivery, but despite reaching out three days in advance of the delivery, they refused to cancel, offer a refund, or even provide a credit. The only suggestion was to have a neighbor pick it up and they couldn’t do anything else…

4 April 2026
Unprompted review
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Reply from Chefs Plate

Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right.

Our team will be reaching out directly to follow up and see how we can better assist you.

Rated 3 out of 5 stars

The packaging was leaking

The packaging was leaking; pork seal was broken; and then steak leaked into fridge.

27 March 2026
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Reply from Chefs Plate

Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.
If you have any further questions, please don’t hesitate to call us at 1-833-608-0883, or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help. ❤️

Rated 5 out of 5 stars

The food is delicious 😋

The food is delicious 😋
Easy to follow instructions
I have my grandchildren help they love it...

19 March 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 1 out of 5 stars

Listeria Contaminated Food

The very first box I received from them had cheese that was contaminated with Listeria. A bacteria that causes listeriosis (potentially fetal disease in some cases). I wrote them an email about it and have not gotten a response back.

20 March 2026
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. At Chefs Plate, the safety of our customers and the quality of our meals are our highest priority. During one of our routine safety & quality tests, we identified the presence of Listeria in specific cheese ingredients from one of our suppliers. We have directly contacted customers who may have received these ingredients and advised them to immediately discard the product.

Rated 1 out of 5 stars

They overcharge without telling

They overcharge without telling the extra cost when you order it. Customer service is horrible. Some of the vegetables are super small and close to be rotten. Most recipes are cheap meat. Horrible experience.

2 April 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 4 out of 5 stars

Love the taste

Love the taste. There was only one issue the potato’s turn black when I boiled them in my second box but we made rice instead.

20 March 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 2 out of 5 stars

too many ingredients and too many items…

too many ingredients and too many items in meals \i already have and are cheap such as potatoes in almost every meal and adding meat would drive price too high

2 March 2026
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 5 out of 5 stars

Tasty recipes

Tasty recipes, everything you need makes it convenient and no food waste. Pricing is good.

11 June 2025
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Reply from Chefs Plate

We're happy to hear that you find our recipes tasty, convenient, and fairly priced! We appreciate your positive feedback. ❤️

Rated 4 out of 5 stars

I would love to have more vegetarian…

I would love to have more vegetarian options.

28 November 2025
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review.

Rated 5 out of 5 stars

Chefs Plays is awesome!

We have had probably 3 weeks of meal kits at this point, and every one has been fantastic. There are a couple that stand out as exceptional, but I can honestly say that we have not had one that we disliked.

20 March 2026
Chefs Plate logo

Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 3 out of 5 stars

Too little for two, too much for one

Too little for two, too much for one.

Good selection and recipes, easy prep.

Too much packaging waste and too much food and $$ for one.

14 March 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

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