Chefs Plate Reviews 10,304

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the convenience of meal preparation, the variety of meal ideas, and the generally good quality of ingredients. Many find the prices reasonable, especially with initial deals, and enjoy the portion sizes. The meals are often described as delicious, easy to make, and a good way to try new recipes. However, some people were dissatisfied with certain aspects. Issues mentioned include vegetables arriving frozen or damaged, and some ingredients not being fresh or even moldy. There are also concerns about delivery, with some experiencing delays, packages arriving wet, or issues with courier services. A few customers felt the recipes were repetitive, lacked flavor, or that the suggested preparation times were inaccurate. Some also noted that the value for money decreased after initial promotions, and that certain meals had additional costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the meals for being... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the great quality, fresh ingredients, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers appreciate fast,... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the price reasonable, citing good portions,... See more

Order

Customers had ambiguous experiences with order. While some reviewers enjoyed ordering and looked forward to... See more

Based on these reviews

Rated 4 out of 5 stars

I like the ease of meal preparation.The recipies are a little too simplistic possibly, but they taste good. My biggest wish is that they would add more vegetables within each portion . I often feel I... See more

Company replied

Rated 4 out of 5 stars

I'm happy to have new and different meal ideas. I love having the ingredients, and appropriate and generous amounts come right to my door. It's been good quality. We've had some very good, interesti... See more

Company replied

Rated 4 out of 5 stars

There are many menu options and being able to change how many meals and how many a week I get is helpful. Good portion sizes. Due to cold weather though my delivery came to me partially frozen (pota... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the many choices of meals offered by Chef's Plate. 90% of them are meals that I wouldn't think of making. The meals keep me interested in cooking! Unfortunately though I will not ord... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Food products supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

5-star
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1-star

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Rated 4 out of 5 stars

Good food

The recipe were much better then other similar service! Great variety and everything was well explained and made sens.

24 January 2026
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Reply from Chefs Plate

Thanks for sharing your experience with us! We can't wait for you to enjoy more of our delicious recipes! ❤️

Rated 4 out of 5 stars
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Reply from Chefs Plate

Thanks for taking the time to review our service. We appreciate your feedback and we'll be sure to pass along your interest in seeing more choices with our culinary team! ❤️

Rated 5 out of 5 stars

Simple recipes. Lots of flavour…

I've only had 1 box so far with 3 meals. Very happy with the experience. Protein is good quality and vegetables are fresh. Quite enjoyed the the three meals and plan on ordering again.

25 January 2026
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Reply from Chefs Plate

Thanks for sharing your experience with us and for conquering the kitchen with Chefs Plate!❤️

Rated 4 out of 5 stars

Good

Good, cheap, and lots of recipes for picky eaters.

28 December 2025
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Reply from Chefs Plate

Thanks for sharing your feedback with us! We can't wait for you to try more of our delicious recipes! ❤️

Rated 3 out of 5 stars

I have a very picky kid

I have a very picky kid. Some are ok.. most are not. When I make them she wants me to not add certain things. Makes it hard to stuck with it.

20 January 2026
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Reply from Chefs Plate

Thanks for taking the time to share your experience with us. We appreciate your feedback and we'll be sure to pass along your interest in seeing more variety for picky eaters at home! ❤️

Rated 4 out of 5 stars

Usually satisfied but this week the…

Usually satisfied but this week the vegetebles were frozen so could not be used in my recepies

27 January 2026
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Reply from Chefs Plate

We're sorry to hear that you received frozen ingredients from us! If you have not already, please contact our Customer Care team at 1-833-608-0883 so we can report this and make it up to you

Rated 5 out of 5 stars

We were impressed at the freshness of…

We were impressed at the freshness of the produce, the flavours of the dishes, the size of the portions and the easy of preparing the dishes.

26 January 2026
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Reply from Chefs Plate

Thanks for the review. We're here to take the stress out of cooking! So happy to hear you're loving Chefs Plate! ❤️

Rated 2 out of 5 stars

Terrible experience being surprised…

Terrible experience being surprised with extra fees depending on which recipes were chosen for my first box. This should have been disclosed earlier.

30 January 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.

Rated 4 out of 5 stars

Meals so far taste great

Meals so far taste great, are different than anything we would have prepared ourselves, ingredients fresh. Recipe cards clear and accurate. Glad to not have to buy 5lbs of carrots, and a dozen onions to make a meal for two!

26 January 2026
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Reply from Chefs Plate

Thanks for sharing your cooking experience with us! We're thrilled to hear that you have been enjoying our recipes and service. Thanks for conquering the kitchen with Chefs Plate! ❤️

Rated 1 out of 5 stars

Moldy cheese

Have been ordering now and then for a while and always great but this time my cheese was moldy and of course sprinkiling the cheese on my Enchiladas was the final step so just sprinkled it on and only caught it halfway and was to late tried to take it off but unfortunately some melted and the taste was still there too bad was looking foreward to the meal

26 January 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 2 out of 5 stars

The two meals I got were decent

The two meals I got were decent. I DID not finish the transaction however and it was sent anyway. And for that matter, I had selected 3 meals and only got two.

27 January 2026
Unprompted review
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 5 out of 5 stars

The meals were great

The meals were great, we enjoyed them thoroughly.

13 January 2026
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Reply from Chefs Plate

Thanks for the review. We're here to take the stress out of cooking! So happy to hear you're loving Chefs Plate! ❤️

Rated 4 out of 5 stars

Wish for other week choice options

Like the meal choices. App is good. Food is good. I wish I could chooses other week options. For example, if our week falls on a week we are away, only choice is to skip that week- no option to change to earlier week or week later. Chef's plate is missing weeks because of that lack of option to choose a different week.

19 January 2026
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Reply from Chefs Plate

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review. 😊❤️

Rated 5 out of 5 stars

I am loving the variety of dishes

I am loving the variety of dishes. So tasty. My husband hates onions...he is even eating the onions. Family of 4 .. we are really enjoying our family dinners.. with our chefs plate meals.

17 January 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 5 out of 5 stars

Very impressed with how easy the…

Very impressed with how easy the recipes are to follow. Food is very tasty & filling! We have even had leftovers with our dishes so far!

13 January 2026
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Reply from Chefs Plate

Thanks for the review,! We're here to help save time in the kitchen! So happy to hear you're loving Chefs Plate! ❤️

Rated 4 out of 5 stars

Late delievery

Late delievery
Good food

26 January 2026
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Reply from Chefs Plate

We're here to take the stress out of cooking! So happy you're loving Chefs Plate. ❤️

Rated 1 out of 5 stars

Delivery was a day late due to snow…

Delivery was a day late due to snow storm and bad road conditions. Unfortunately wherever the truck was overnight, was not climate controlled as all the fresh produce was frozen and destroyed. Delivery at my house was at 2pm and i was home at 330 pm.
Not pleased and am cancelling my subscription.

7 September 2025
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 2 out of 5 stars

Produce is not as fresh as a grocery…

Produce is not as fresh as a grocery store. Meals are okay but cost is more than expected

19 January 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 2 out of 5 stars

Amazing recipes but

Amazing recipes. However all the produce was frozen and unusable.

26 January 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 1 out of 5 stars

Horrible products and quality

Our meal kits have not been received with good or usable foods in the last 4 meals.

Produce has been rotten, multiples in each meal kit and also received spoiled steak as well in others.

The quality is horrendous, very disappointed in our meat kits in the past month.
Also received my laat two meals where everything are frozen. Meals not worth a dollar.
Also the chat feature to contact anyone doesnt seem to have anyone online to speak with.

20 January 2026
Chefs Plate logo

Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

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