Chemist.co.uk Reviews 6,312

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Monarch Independent Chemist Coventry Canley A brilliant little chemist which kept my husband and I going through COVID and onwards. I'm writing this review as I move to another part of the UK an... See more

Rated 2 out of 5 stars

Ordered and paid for quantity 6 of a product but only quantity 5 were inside the pack when opened. E-mailed the vendor on the day of receipt, over two weeks ago, lodging my complaint but have heard no... See more

Company replied

Rated 5 out of 5 stars

Arrived within time frame. All products look good. The packaging was the right size for the goods and was actually recycled from some banana shampoo! Love it. Economy and environmental credentials wit... See more

Rated 5 out of 5 stars

Arrived much faster than expected. This was for an item that I had previously purchased elsewhere, but now seems to be out of stock everywhere, except here, and was cheaper than I had found them befor... See more

Company details

  1. Health & Medical

Written by the company

Our pharmacy business has been operating on the High Street for over 75 years and is now run by third generation family. Although we serve our local community through our pharmacy premises in Whitworth, Lancs, in 2014 we set up our award winning multi-channel business and we have a presence on most major online platforms as well our own online pharmacy.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

Very poor company.…

If there was a choice of zero I would have used that. The service from this company has been appalling In July I placed my order when it arrived it was incorrect. The item which I received was a substitute for the item which cost £24.50 and had a value of a third of this price. They have taking the money but having e-mailed and telephoned on several occasions have had received no help. It is now September and I do not feel that I will receive any satisfaction. DO NOT EXPECT ANY THING FROM HIS COMPANY.

25 July 2022
Rated 3 out of 5 stars

Reasonable service and prices but…

Reasonable service and prices but failed to fulfill half the order. Would be better to advise at time if ordering that items are out of stock rather than taking payment and then having to issue a refund.

11 August 2022
Rated 1 out of 5 stars

Where are they

Where are they, the website has been saying its working on something special for weeks. So how anyone has ordered is beyond me..

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Received my order in the time expected. Product was as ordered. Website was easy to use. Will order again. Thank you

5 August 2022
Rated 1 out of 5 stars

Let me down

There was one item on the order of 3 that l needed more than the others. I then got a message to say it is not available after all . I could have ordered the other 2 items anywhere. How annoying to spend the time on the order and pharmacy check specially to receive that item and then it does not arrive.

3 August 2022
Rated 1 out of 5 stars

Poor delivery

I had to pay postage on my delivery as it should have gone through Evri/Hermes but ended up in the Royal Mail

3 August 2022
Rated 1 out of 5 stars

Scam site or as closed down?

I ordered six mouthwashes and they have not delivered my order after 3 weeks of waiting no contact by Support by email and phone has no answer, the website is down for 2 weeks with no response from the company, looks to be a scam site

31 July 2022
Unprompted review
Rated 1 out of 5 stars

I wrote this in April 2021 but still…

I wrote this in April 2021 but still haven't received a reply.
No delivery and no support !!
No delivery and support does not respond. Ordered on January 5, still nothing. Contacted support at least 10 times without response. This is a scam company.

29 July 2022
Unprompted review

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