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Chemist Click Reviews 

9,422
•
TrustScore 5 out of 5

4.8

Pharmacy
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Rated 5 out of 5 stars

Very impressed with the checking of order. My partner made the order in her name and your company did some checks before dispatching the order. I thought that was good protection for everyone. I am... See more

Rated 5 out of 5 stars

Have been with Chemist Click for 4 years now. Always excellent customer service and very clear communication. My orders are always on time or before suspected date. I would highly recommend them for a... See more

Rated 5 out of 5 stars

10/10 for Click Chemist, Warrington Great Staff ... a strong team who work as one. Sharon is always happy to help... She is friendly, courteous, very efficient & really proffessio... See more

Rated 5 out of 5 stars

Everything was excellent. Just one point to make, the tracking on my parcel didn't give me updated information, so I was unsure exactly when it was arriving. It arrived on time, so no problem.

Company details

  1. #24 of 105 best companies in Pharmacy
  2. #5 of 26 best companies in Doctor
  3. #22 of 115 best companies in Online Pharmacy
  4. #8 of 40 best companies in Online Prescription Medication Vendor
  5. #15 of 81 best companies in Weight-Loss Service

Written by the company

Chemist Click is an online pharmacy delivering medication directly to your door in 3 easy steps.

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4.8

Excellent

TrustScore 5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,422)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tablet

Very impressed with the checking of order. My partner made the order in her name and your company did some checks before dispatching the order. I thought that was good protection for everyone.
I am very pleased with the product it helped with my issue.
Thank you

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Have been with Chemist Click for 4 years now. Always excellent customer service and very clear communication. My orders are always on time or before suspected date. I would highly recommend them for all your online chemist needs!

11 September 2026
Rated 1 out of 5 stars

Holding my order without giving any…

Holding my order without giving any reasons. Just asked me to contact them without leaving any contact details. After chasing for a week then asked me a few questions and downgraded my order. If they are so serious about client's health, why didn't they ask those questions at the beginning?

10 August 2026
Unprompted review
Rated 3 out of 5 stars

Not happy with 24 hour delivery paid for ! Probably not ur problem but maybe royal mails

Not happy with paying for 24 hour delivery n not getting the product on that specific date

8 August 2026
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Reply from Chemist Click

Hi Christopher,

Thank you for your review.

We are sorry that your order did not arrive within the expected delivery timeframe. Your order was processed and dispatched by us on the same day, however, unfortunately there was a delay with Royal Mail on this occasion.

We have refunded your delivery charge in full.

We apologise for any inconvenience caused.

Customer Service

Rated 5 out of 5 stars

10/10 for Click Chemist

10/10 for Click Chemist, Warrington
Great Staff ... a strong team who work as one.

Sharon is always happy to help...
She is friendly, courteous, very efficient & really proffessional.
Nothing is too much trouble for her.

I needed medication urgently today & Sharon ensured that I would receive it.

Unfortunately, I didn't get home in time for tge delivery.
I'd just missed the driver by a few minutes.

I phoned the office to explain!
The lady on the phone said that she would contact the driver straight away.

The meds were redelivered shortly afterwards ... with a smile from Kevin the driver.

Thank you to all the staff at Click Chemist ... You always give a proffessional & friendly service.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Don't compromise your health... placebo.

Don't compromise your health or your finances by settling for inadequate treatment. They reduced my dosage from 400 mg to just 200 mg, even though I truly needed 800 mg for effective relief. It was as if I was given a placebo instead of real medication.

19 July 2026
Unprompted review

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