Quick easy way of getting medication without going the hassle of doctors appointment and waiting on the phone to get repeated Prescriptions. They ask all the right questions before your acce... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was excellent. Just one point to make, the tracking on my parcel didn't give me updated information, so I was unsure exactly when it was arriving. It arrived on time, so no problem.
I recently ordered Nasal spray from the pharmacy, and I couldn't be happier with the experience. The delivery was incredibly quick, and the product arrived just when I needed it most. Nosal has truly... See more
I ordered some viagra because I’ve had a dry spell for a couple of months & now back to dating. I didn’t want to meet a new girl & be done in 60 seconds, so this is a little boost to keep the old chap... See more
Company details
- #20 of 106 best companies in Pharmacy
- #6 of 28 best companies in Doctor
- #14 of 105 best companies in Online Pharmacy
- #7 of 36 best companies in Online Prescription Medication Vendor
- #9 of 67 best companies in Weight-Loss Service
Written by the company
Chemist Click is an online pharmacy delivering medication directly to your door in 3 easy steps.
Contact info
Cardinal Point, Park Road, WD3 1RE, Rickmansworth, United Kingdom
- 01923549040
- info@chemistclick.co.uk
- www.chemistclick.co.uk
4.8
Excellent
9K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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Easy consultation and fast delivery.
2 April 2026
Easy to order because of a great…
Easy to order because of a great website and super quick delivery.
2 April 2026
Got prescription without any problems…
Got prescription without any problems and arrived on time, would use them again
2 April 2026
Updated - Excellent order recovery and proactive customer support
UPDATE
Since my initial review, the company reached out to explain that a major power outage had prevented them from accessing emails and processing orders for several days.
The support team has been very proactive in fixing the issue. They have arranged for a full replacement to be sent via Royal Mail 24 service and have already issued a refund for my original delivery charges.
While the initial delay and lack of communication were frustrating, the company has made a genuine effort to make things right. They provided a clear explanation and went above and beyond by offering a significant discount for a future order. It is clear they value their customers and take accountability when things go wrong.
Will order again.
INITIAL REVIEW
I paid for Royal Mail 48 Tracked delivery two weeks ago. While I received a dispatch notification, it contained no tracking number. Despite the promised timeframe, the order has never arrived.
I have attempted to resolve this through both emails and phone calls. Every attempt at contact has gone completely unanswered. There is no proactive communication or accountability from the company.
The lack of tracking, missing goods, and total silence suggest this is a scam website. I am now forced to dispute the charges with my bank to recover my money.
20 March 2026
Unprompted review
Reply from Chemist Click
Hello,
Thank you for taking the time out to leave a review.
We are very sorry that you have not received your order yet.
I can assure you, we take these issues very seriously.
97% of orders placed with us arrive within the expected timeframes. Occasionally, there may be deliver delays. We will always look to rectify this.
Please can you send an email to info@chemistclick.co.uk, and we will look to resolve any issues as soon as possible.
We apologise for any inconvenience caused, and we are committed to putting this right.
Customer Service
Straight forward ordering
Straight forward ordering, no problems right through the system
3 March 2026
Very quick from despensing to getting…
Very quick from despensing to getting the item to me quickly
3 March 2026
Excellent service as usual
1 March 2026
Very easy company to deal with
Very easy company to deal with, all products at very competitive prices and rapid response and delivery
1 March 2026
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