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Chemist Connect Reviews 1,233

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TrustScore 4.5 out of 5

4.5

Pharmacy
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the fast delivery service and the excellent prices offered. Many people appreciate the wide selection of products, including items that are hard to find elsewhere, and find the ordering process straightforward and easy. The quality of the products received is also frequently highlighted as a positive aspect of their experience. However, some customers also noted issues with their orders, including receiving incorrect items or colors. A few other people also felt that delivery times could be unexpectedly long, with some experiencing delays in dispatch or receiving their packages later than anticipated.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Product

People report positive experiences with product, often highlighting good quality and reasonable prices. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and efficient... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

The lay out on page is fantastic. It's very straight forward. Perfume is alot cheaper here. Delivery was very fast. Absolutely thrilled with my purchases. And I will soon be ordering more. Absolutely... See more

Rated 5 out of 5 stars

the range of products is huge, the specific product i wanted is hard to find online, but chemist connect had it and plenty of it. there was no delay in getting my package also, I ordered it on a Thu... See more

Rated 5 out of 5 stars

Bought Menopace Plus, after periods messing for 6 months, they are back like clockwork, no sweats or mood swings so win, win.

Rated 5 out of 5 stars

Great low product prices compared to e.g. Boots. Availability of products that are not available on the shelves in other pharmacies. Very fast delivery of the order.

Company details

  1. #77 of 107 best companies in Pharmacy
  2. #144 of 254 best companies in Health and beauty shop

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Customer Service...

Great Customer Service.... I actually ordered the wrong item in error. I contacted Chemist connect and explained. No problem they said, return it for a full refund. I got my refund in 5 days.

26 February 2026
Rated 1 out of 5 stars

Poor communication and service

Poor communication and service. Slow to dispatch.

23 February 2026
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Reply from Chemist Connect

Item ordered on Thursday 19th Feb and confirmed by email. Order processed on Friday 20th Feb and dispatched on Monday 23rd Feb with an email to confirm this. Item delivered on Tuesday 24th Feb.

Thanks

Chemist Connect

Rated 5 out of 5 stars

the range of products is huge

the range of products is huge, the specific product i wanted is hard to find online, but chemist connect had it and plenty of it.
there was no delay in getting my package also, I ordered it on a Thursday and had it by Monday morning, a great service.
I will definitely be shopping with these guys again

6 February 2026

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