Chequers Cars Chobham Reviews 

832
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for their exceptional helpfulness, friendliness, and professionalism throughout every step of the vehicle purchasing and selling process. Many people highlight the outstanding customer care, noting that staff members go above and beyond to provide clear advice without any pressure. Consumers are also very pleased with the brilliant quality and great selection of cars available. Buyers appreciate the smooth, straightforward transactions and efficient turnaround times for services like MOTs and battery fittings. Reviewers consistently describe the local independent dealership as entirely trustworthy, noting that everything promised is delivered reliably.

What people talk about most

Service

Clients share positive opinions on service, highlighting extremely friendly staff and seamless, professional... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely friendly, professional, and... See more

Product

Users describe positive interactions with product, highlighting a great selection of vehicles that match... See more

Customer service

Customers had positive experiences with customer service, highlighting great attention to detail and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication from my first contact with James through to completion of the purchase. Travelled by train from North West England down to Woking to test drive the vehicle and complete the pur... See more

Rated 5 out of 5 stars

Friendly, professional, family run business that makes you feel absolutely certain that you're getting the best possible deal. I've personally been in the sales side of the motor trade for over 30... See more

Rated 5 out of 5 stars

Was put in contact with them via Motorway as we wanted to sell my wife’s car and they won the auction. They were absolutely fantastic from the very start. Good communication, fair price and work... See more

Rated 5 out of 5 stars

Very friendly service and a seamless transaction in selling my Toyota Aygo. Absolutely faultless from the start to finish. Would certainly recommend the Chequers Team and have no hesitation to use... See more


Company details

  1. Car dealer

Written by the company

With over 30 years’ experience in all aspects of the motor trade, Chequers is the place to buy your next used vehicle.


Contact info

4.9

Excellent

TrustScore 5 out of 5

832 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(832)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a great company to deal with

This is a great company to deal with. I travelled from Plymouth to Woking by train and was collected by a lovely chap and taken to the garage to view and test drive my Fiat 500. There was no pressure at all to buy, I was able to test drive the car by myself and have a good look round without anyone giving me the hard sell! The car was immaculately presented and valeted well. All documents correct and the whole process was very efficient and friendly. I wish they were nearer, I would always use them. Thank you to the whole team, you are all great. The complimentary gift was very welcome and a lovely thought. I had a great drive back to Plymouth with the roof down and music on and the car went like a dream! Thank you again. Not often these days you get good old fashioned, respectful customer service but I definitely felt like a valued customer. Looking forward to having fun in my new Fiat! ❤️

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you so much to James and all of the lovely team at Chequers. After having my beloved car written off, I have found a wonderful replacement and James made everything easy.
The car was handed over in tip top condition, fully serviced and in excellent condition.
I would most certainly recommend this company if buying a used car.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Do your research before financing a car here. Extremely high rates and unfair contract to get signed into. Other local dealers offer finance contracts with low rates and able to lower monthly costs by paying off extra amounts. Fell into a trap with Chequers and cost me £4000 to buy out of a contract with a 2014 Nissan Juke after only having it for a year.
Condition of the car was poor… Inside and paint work was not too bad, but underneath where buyers won’t be looking was in bad condition/rusty and cost me over £1000 to have parts replaced and refitted just so I could trade it in for another finance somewhere better.
DO NOT use these scumbags!!
I went to multiple dealerships in Woking and Guildford who all said the same thing; that I was completely mugged off by Chequers and their “trusted” brokers etc.
I ended up going to FG Barnes for a 2022 Kia Stonic, paying almost the same as I was for the Juke but with lots of added protection/care plans and 3 years warranty all added and with the option to lower monthly rates by one-off payments. Also with a much, much lower APR.
Wish I had steered clear of these morons a long time ago and saved myself a LOT of money and stress and pursuing further action.
They need to rethink their finance brokers and other processes and do some business research themselves with local dealerships to see who they use, what they offer and not screw people over.
You can shrug your shoulders and play dumb all you want, but eventually it’ll come back around on you.
Whoever is looking here to finance cars, PLEASE look elsewhere and find yourself a nicer, newer, trusted vehicle with other dealerships in the area. I
I’m sure they will reply to this with more misinforming rubbish or some poor excuse to save face or a way to brush me aside like they’ve done multiple times already.
But as I have everything in front of me and now have a decent vehicle, finance plan and a long list of other local dealerships who shook their heads in disgust at Chequers to prove everything, I hope you all trust this review and look elsewhere. I only went there because I was naive and new to car financing and found a Nissan Juke I liked after searching.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Bought my Fiat 500 last year from James at Chequers Cars and have been delighted with it, great service and took out the extra gold club warranty and have just booked it is for a service and MOT.
The whole experience was stress free and really happy I chose this Company and would no hesitation in recommending them.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Sold my car to Chequers Cars..

Sold my car to Chequers Cars Chobham via Carwow. An extremely pleasant and friendly experience…
On the day of my car being sold Chris from Chequers called to introduce himself and talk through the details. He was most helpful and very friendly which put my mind at ease instantly.
The following week Simon from Chequers came to collect the car, again a very pleasant and friendly person whom I agreed to pickup from the train station.
We drove back to my house so that he could inspect the car, there was a couple of bits of wear and tear that I’d missed but there was no tyre kicking so to speak and all in all a great experience!
Would definitely deal with Chequers again for either buying or selling a car.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

The friendly vibe at Chequers Cars is…

The friendly vibe at Chequers Cars is key to buying a car. James went out of his way to make sure I was happy with the car. He kept in touch to update me on anything I needed to know. I would thoroughly recommend Chequers Cars.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and recommended

The whole experience with Chequers Cars was smooth and efficient.
James was a helpful and knowledgeable salesperson and I am certainly happy to recommend them.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to deal with

An absolute pleasure to deal with. Very happy with the vehicle, the price and the after sales care. A couple of minor issues that arose after taking delivery of the car were dealt with quickly and without any fuss so there’s only positive things to say about the customer service provided. I would have no hesitation in recommending Chequers Cars to anyone looking for a used vehicle. First class.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

A Leadership that you can trust

I have been using this leadership ( family oriented) for a few years now, I can honestly say that it’s like a extension of your family, that’s how you feel when you buy from them.
Now days is so difficult to find that you can trust and they deliver all that plus you feel you can always pop in with any problem they will try always to help.
So yes until now I recommend 100 per cent Chequers Cars.
You will find what you need or they will find for you.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Bought two Fiat 500s

I bought a Fiat 500 from Chequers Cars last year. We liked it so much that my wife bought another one this year. The major fault on the speedometer of the first car developed after purchase and it was rectified under guarantee without question.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Fantastic Company, honest sales people with no real pressure that you have to buy combined with a great options of cars tailored to your specific needs. 100% best car sales company I have come across and would recommend highly to anyone in the market for a new car.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

James Croft at Chequers was very helpful.

I was very pleased with James during my visit and he conducted the exchange with great ease, also on collecting the car he had put £20 of fuel in for me, which I did not expect, It was a very easy and hassle free experience.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Trust this family business to put you first

The whole buying experience was very relaxed, no pressure selling and very helpful when I decided to check out a second vehicle. The paperwork process was fast and efficient. Extremely happy with the staff and the professional way they approach making sure customers are happy with the outcome.

9 December 2023
Unprompted review

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