Appalling place. A discriminatory nasty little hang out masquerading as a cafe. Went in with my England shirt on and was sneered at by a blond lump of a woman behind the counter. I walked out, ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Coffee was above average, and not a bad price. Staff seemed on edge, but when they can judge, but then don’t like to be judged, it’s understandable. There’s worse places to have a coffee, but, there a... See more
How this place gets 2 star I’ll never know. Was expecting a warm welcome, but was instead met by an angry blonde woman. Immediately started to spout her discriminatory views. This woman needs to be mu... See more
I thoroughly enjoyed my visit to Cherry Reds. A lovely little space in the heart of Birmingham. If you enjoy your cafes a little bit quirky with something to say, then I wholeheartedly recommend t... See more
Company details
Information provided by various external sources
This is the home page's excerpt
Contact info
United States
- cherryreds.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really wanted to like this place as a…
I really wanted to like this place as a friend of mine had recommended it. Unfortunately we both went there at the weekend and found the staff incredibly rude. We never actually got to try the craft ale because as soon as we walked in it felt as if the staff just couldn't be bothered to deal with customers.
We waited ages to get served (and it wasn't even that busy) and the vibes we got off the bar maid just made us feel incredibly unwelcome. Ultimately we decided to move on to somewhere else. Massive shame.
Lovely staff and very friendly team
Lovely staff and very friendly team. The blonde lady is a beautiful person. :)
Worst service and staff ever
Worst service and staff ever! Discrimination and no manners whatsoever. Do not come here and leave your business elsewhere.
The blonde lady at the bar was angry…
The blonde lady at the bar was angry and disrepectfull
Terrible service
Terrible service, terrible people working there, never felt more unsafe while talking a coffee in my life. Not recommended
Terrible establishment staff are so…
Terrible establishment staff are so rude and the food was disgusting
Attended recently and a rather 'large'…
Attended recently and a rather 'large' blonde lady became very abusive towards me for wearing an England shirt. Bald man with tattoos spat at my feet (Not a lot and bit on them but just in front as if he was disgusting by me). I've never met them before in my life and they have no idea what my political views are. Very hostile to white, English people.
Bigoted staff & rude clientele
Disgraceful DEI bubble, Discrimination, Exclusion & Inequality sums this place up!
The bar staff aggressive and…
The bar staff aggressive and discriminates guests.
Given 1 star because you can't give it…
Given 1 star because you can't give it any less if I could I would the place is filth the coffee looked like old dish water and the staff need sacked lazy slow and attitude problems
If you enjoy being a racist against white people you will love this place.
Wife and I visited this place and we witnessed a stand off between a blonde female server and a British lad whom she refused to serve based on the fact that he was pro British. We are immigrants from South Africa and found it extremely worrying that you get white British people being discriminated against based on their political views. This place is RACIST and I will never return to this place.
I felt extremely unwelcome from the…
I felt extremely unwelcome from the start. The staff discriminated against me, and when I finally got my food, there were multiple hairs in it.
Vile behaviour from the blonde girl…
Vile behaviour from the blonde girl discriminating against a reporter
Name and shame
Discrimination and disrespectful…
Discrimination and disrespectful behavior
Really disappointing experience
Really disappointing experience. I ordered food expecting a decent meal, but within a few bites I found multiple hairs in it, which completely put me off eating any more. When I mentioned it to the staff, there was no genuine apology or concern just a dismissive attitude that made me feel like I was inconveniencing them.
After that, I couldn’t help but notice how poor the cleanliness seemed throughout the place. Tables hadn’t been wiped properly, the floor looked like it hadn’t been cleaned in hours, and the overall standard of hygiene left a lot to be desired. If something as obvious as hairs can end up in a customer’s food, it really makes you wonder what other food safety practices are being overlooked.
I won’t be returning, and I certainly wouldn’t recommend eating here unless hygiene standards improve significantly.
Made my partner ill after visiting…
Made my partner ill after visiting because the hygiene was non existent. I ordered a drink for me and my partner and pointed out how the glass was actually really dirty, and rather than apologise and correct the issue the blonde bar lady was actually extremely rude and condescending as if it was my fault and she seems angry and reluctant to have to rectify the issue and do her job. After spending some time at the place afterwards I realised the standard for hygiene was just very low overall with dirty tables, a sticky and uncleaned floor and a truly disturbing bathroom. Overall a really disgusting place.
Bad service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








