Cheshire Gold Xchange Reviews 

64
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient service, noting that online valuations, transactions, and direct bank payments are completed seamlessly within minutes. Many people also highlight the outstanding value, consistently receiving significantly higher prices for their gold compared to alternative high street and online buyers. Some reviewers were happy with the convenient postal service option, finding it a simple, secure, and reliable method for sending items remotely. Consumers equally appreciate the friendly, approachable, and highly professional staff who take the time to clearly explain every step of the valuation process.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that they received the best rates... See more

Service

Consumers find service to be positive, highlighting a fast, efficient, and professional experience from start... See more

Payment

Customers consistently note positive experiences with payment, highlighting the incredibly fast transactions.... See more

Staff

Reviewers express high satisfaction and appreciation for the staff. Customers consistently report that the... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting the great prices they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company, excellent service. Quick and efficient. I got gold approximate valuation on day 1, postage bag on day 2, offer on day 3. I accepted offer on day 3 and the money was paid into m... See more

Rated 5 out of 5 stars

Had a great experience with Cheshire Gold Xchange; they did exactly what they said they were going to do and it was done so quickly too. Would definitely recommend them to other people no problem at a... See more

Rated 5 out of 5 stars

Couldn’t be easier. Collect up your old/ broken bits , , get a prepaid envelope and send off. Very next day you get the money. Great communication, excellent prices , prompt payment. Can’t recommend h... See more

Rated 5 out of 5 stars

Great service. Sent the gold on Thursday around lunch time. They received it the follow day within 1 hour of them receiving I had been given an offer, accepted and paid into my account. Highly recomme... See more


Company details

  1. Gold dealer

Written by the company

We are proud to be one of Cheshire's leading gold buyers. We specialise in buying unwanted jewellery, coins, bars, and any other scrap gold. If you are looking to sell gold jewellery, we can offer market leading valuations and instant payment. We can offer high pricing on all 22ct and 24ct gold coins, including Sovereigns, Britannia's, Krugerrands, and Maple leaf coins just to name a few! If you are looking to sell silver or platinum we can also help, we will buy all and any items made of gold, silver, or platinum no matter the condition! If you are wondering how much your gold is worth use our website gold price calculator to get an estimate today. You can post your gold to us or bring it into our Warrington store. Our customers love us, with over 15 years experience and family owned we don't believe there is any better place to sell gold!


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A rewarding experience today

A rewarding experience today. The manager was friendly, helpful, informative and honest. He found an item had a higher carat rating than I thought. The quoted gold price was far higher than any other local company and payment instant into my bank account.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

This was a fabulous experience

This was a fabulous experience. Extremely friendly, very helpful and unbelievably honest . I had previously been on the website for a gold price and when I took my gold in ti the shop, I was told my scales were incorrect and the gold was more weight in grams than expected. I would not go anywhere else in the future. It was a perfect experience and I highly recommend.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Took my gold to the shop and couldn’t happier at easy and friendly they were. Paid more than I thought it was worth and sorted all gold being 9, 18 and 22 carat would definitely recommend

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing - I was initially apprehensive about doing this but decided to give it a try. The customer service is outstanding and payment immediately you agree with their offer. Odd bits which were not gold or silver have been donated to “Mind” their charity.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Susan Edgar

Excellent company, excellent service.
Quick and efficient.
I got gold approximate valuation on day 1, postage bag on day 2, offer on day 3. I accepted offer on day 3 and the money was paid into my account immediately.
3 days from start to finish and as the gold prices had gone up slightly, i got more than the original quotation.
Would def use Cheshire gold xchange again.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

A Brilliant and Super Fast Transaction

The entire transaction was carried out incredibly fast. Their responses to any questions were super fast, answering every query, literally, within minutes.

From my first experience, I would rate Cheshire Gold Xchange as a highly trustworthy company.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Honest, no fuss very easy.2

I was offered £860 by a reputable hi street shop and £550 from another. Cheshire gold quoted me £1479 based on my description so I was very pleasantly surprised when they paid me £1625.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Much better than pawn shops

I visited the store today and got £822 for a sovereign that I was offered £488 in H&T pawnshop in St Helens yesterday. This is family ran business they are very professional and fair with their prices. I highly recommend. I will be going back.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Very James Bond!!

I have been into the shop (very James Bond!!) and used the postal service.
Great service, efficient, quick and fair. Very friendly too.
Tip top. Highly recommended.
Many thanks.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Experience 👍🏻

I knew the carat and weight of the two pieces I wanted to sell, so it made comparing online sites easier. My items were over £1500 in value so I was determined to research it properly.

Research included checking out the firms were registered, legit and had decent reviews across different platforms. I also had the items checked at a local jeweller too so there were no surprises or arguments waiting on weight and carat.

Cheshire offered the best price estimate online of half a dozen sites I checked, which was v close to their final offer--within a couple of pounds.

Process of ordering an appropriately insured envelope (at no cost) was easy & quick, envelope arrived in a few days over the New Year, I sent it back to the firm same day from my local post office, retained my proof of postage. Offer was emailed at lunchtime next day, I accepted, and cash was in my account by 3pm.

I do highly recommend this company, but please be canny and do appropriate research and comparison estimates. The difference online I was being quoted for the same items was £300 to £450 LESS by four firms. I had a couple of estimates in the same ballpark as the final agreed price with Cheshire.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Slick service

Slick service. Utterly seamless. Totally trustworthy. I would use again in a heartbeat. Money arrived in my account even before their confirmation email arrived in my inbox!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I can only highly recommend these guys

I can only highly recommend these guys, don’t send your gold anywhere else.

After taking my necklace to a local jewellery store and being offered what I thought was a reasonable amount, I started to do some online research. I got quotes from several online buyers, but found Cheshire Gold Exchange who are relatively close to me in the North West they also have a shop, this in particular interested me as I could actually take my gold and get it valued there and then rather than sending it through the post.

I got an online price first from their website, but then took it to the shop, I was offered 35% more for my gold than the jewellery store which equated to approx. £1200 difference between the quotes, money sent there and then direct to my bank, all checked, tested, sold and money transferred with 15 mins.

Efficient, trust worthy, great service and great prices.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Sent the gold on Thursday around lunch time. They received it the follow day within 1 hour of them receiving I had been given an offer, accepted and paid into my account. Highly recommend.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Selling Gold

Couldn’t be easier. Collect up your old/ broken bits , , get a prepaid envelope and send off. Very next day you get the money. Great communication, excellent prices , prompt payment. Can’t recommend highly enough.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Relaxed easy process

Excellent service, very friendly, relaxed and informative . Not rushed and felt that the best price was paid .
Would definately recommend this business and use them again .

21 October 2025
Unprompted review

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