ChesQuin Interiors Reviews 197

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I ordered a cabinet on 05/12 and haven’t received it. Emailed, called and nothing. I wish I had read the reviews before ordering. Useless company that must be scammers!

Rated 1 out of 5 stars

Company appears to have gone bust despite taking £1.5k for a sideboard we are yet to receive (was due to be delivered in December 2022). Phone calls, emails, Instagram messages all going unanswered.

Rated 5 out of 5 stars

Over the moon with the furniture, we ordered the chestnut diamond carved console table (which is also perfect as a small dressing table!) and matching bedside tables. The communication from Heather wa... See more

Rated 5 out of 5 stars

Just purchased this amazing lamp, looks stunning in my Dining room. I'm over the moon, sush a change to receive excellent service, from start of order, received in 5 days, packed well, and fast del... See more

Company details

  1. Home Furniture Shop

Written by the company

ChesQuin Interiors provide home decor and furnishings to suit any budget. Interior Design and Personal Shopper Services available to source unique furniture Large Selection of Affordable Luxury Sofas, Beds, Dining Tables, Chairs, Home Scents and Accessories.


Contact info

3.4

Average

TrustScore 3.5 out of 5

197 reviews

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Rated 5 out of 5 stars

The sign of a good company is their…

The sign of a good company is their customer service when something goes wrong - something went awry with the supplier and ches quinn went above and beyond to sort it out. And I love my table too - I had seen it on other sites at a more expensive price but I chose well with this company.

8 September 2021
Rated 5 out of 5 stars

Very happy

Ordered on Tuesday, arrived Thursday. Well packed, without using excessive polystyrene, really innovative use of recyclable packing materials. Then the reveal of a beautiful cabinet and media unit, better than the photo on the website. Very sturdy, quality at a compelling price.

28 August 2021
Rated 5 out of 5 stars

Amazing service and products!

Can not recommend more. I firstly used the chat service which was brilliant. Gareth was so helpful and was able to tell me delivery time and stock levels (at 9:50 at night may I add!!). After a slight confusion with my address I received a phone call to double check they had it correct and I received my items within 2 days of ordering - I ordered a large piece of furniture which is such good quality and was very well packed.. 10/10! Will be using again! Thanks Gareth!

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Recommended

Really lovely items at reasonable prices. Ordered two chest of draws but sadly there was a back order so decided to withdraw. Really helpful and refunded my money straight away.

Would use the company in the future based on my experience and how effectively they got things resolved.

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Communication

The purchase was good but the communication was excellent . This is a company that clearly cares about its customers and the customer service was five star !!!
Will purchase from them again and also recommend to friends and family .

18 August 2021
Rated 5 out of 5 stars

Lovely furniture and service

I came to ChesQuin in desperation after being kept waiting 2 months by another company. They checked stock for me, I paid and it was with me in less than a week. Very grateful! Lovely furniture and faultless service.

14 August 2021
Rated 5 out of 5 stars

An excellent cabinet

An excellent cabinet, very efficient service with good communication of the progress of the order throughout. The cabinet came in four pieces which was easy to put together and is very well made. It is an impressive piece of furniture!

13 August 2021
Rated 5 out of 5 stars

Over the moon with the furniture

Over the moon with the furniture, we ordered the chestnut diamond carved console table (which is also perfect as a small dressing table!) and matching bedside tables. The communication from Heather was fantastic. She called to discuss the delay due to coronavirus, that only affected part of our order. She then kept us updated on the progress of delivery. The items affected arrived sooner than expected and we are super happy with everything. They’re easy to build and look great.

12 August 2021
Unprompted review
Rated 5 out of 5 stars

Really great product and the team…

Really great product and the team called me before hand to confirm my address and were really friendly on the phone despite the fact they were chasing me because I hadn't confirmed my address in an email sent earlier. Very lovely to speak to the team. I love the product- it's of very high quality and it arrived very quickly. Thank you all round.

11 August 2021

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