CHÉ Studios Reviews 

I got a parcel wich was opened bagged in post office bag ? When I opened it there was a item missing so I contacted che studios.To get a reply from Alison who asked me to send photographs of my parcel four times iv sent Alison the photographs she keeps saying she hasn't received them i am absolutely disgusted with this che studios do not buy any thing off them
Disgusted customer
Dean Mccall

My parcel was delivered very quickly and the items were all excellent quality and fit perfectly.
Thank you

Order was delayed and I emailed them to ask for a refund as it hadn't even shipped. They then ship the order without acknowledging my email and the courier leaves the parcel at the front as it was delivered when no one was around. Parcel was stolen, emailed CHE studios multiple times and no response was given. Had to contact bank for chargeback. First and last time ordering from this company! Avoid!

Nice clothes, fast service

Easy transaction. Quality product. Will shop again.

Yous seems to run out of XL size

Placed and paid for order over a month ago. Shipping label was created but not sent.

Contacted their Custer service numerous times with no response at all. Not even an automated “we have received your email and will get back to you”.

Now going through the chargeback process. Overall disappointed and would not recommend anyone purchasing from them.

Worst online ordering experience and customer service.

Three separate times they supposedly shipped an order when in fact, the orders never left their warehouse. No proactive outreach about out of stock items. Repeatedly had to chase their customer service for answers. Assured multiple times that an order would ship imminently only to see nothing happen. Absolutely atrocious.

Very good fast and quick

Love the experiance the items and everything - great Brand

Amazing quality, with really unique detailing. I'm delighted with my 3 recent tshirt purchases, and looking forward to wearing them on holiday soon :-)

I have been a loyal CHÉ Studios customer for quite some time and have spent well over €10,000 with the brand over multiple orders. That is exactly why this experience is so disappointing.

I recently placed another order worth approximately €600. My order was confirmed immediately, and I even received a notification from FedEx that a shipping label had been created and they were waiting for the parcel to be handed over by the sender.

Unfortunately, the package was never handed over to FedEx. It has now been over a month, and there has been absolutely no progress or update.

What is even more frustrating is that customer service does not respond to my emails, leaving me without any explanation or solution.

As a loyal customer who has supported this brand and spent a significant amount of money over the years, I expected a much higher standard of service and communication. Instead, I have been left waiting for weeks with no information whatsoever.

Based on this experience, I unfortunately cannot recommend CHÉ Studios. I sincerely hope they will finally resolve this issue by either shipping my order immediately or issuing a full refund.

Easy Order process and Swift delivery!!!

24 hr delivery is not 24 hours is Che Studio time!!!

I ordered some clothing for an upcoming holiday on the 20th July and opted for next day delivery. I placed the order at 10.20am, thus giving their warehouse plenty of time to ship the delivery the same day. On the 22nd July at 8.30PM the order, according to their website, has been shipped!
A follow up e-mail to customer service team after 48 hrs advises me via an automated reply that they'll respond within 48! A day wasted waiting for a delivery that didn't materialise from a company that you can't reach!
In future, I'll just shop from Reiss. They deliver on time, every time! And this is now the second time this has happened! Won't use these guys again!

Very slow customer service, but at the end, helpful and wonderful clothing.

Quality products

You must always take into consideration the service or aftercare of a company when you buy a product. Despite an issue with the delivery carrier Alison from Che handled the matter exceptionally well and as a first time buyer I will be buying more from them again in the future. The item itself demonstrates that you get what you pay for. Quality. And these swim shorts are well worth the investment.

I ordered £1200 worth of clothing on 29th April for an upcoming holiday on Tuesday 5th May which I needed delivered in time. I opted for the next day delivery option and ordered before 12pm per the delivery instructions. I received a notification of shipping and noticed the package had been sent via UPS on a standard service and was not going to be delivered until end of day on 5th May meaning the items would arrive after I left for holiday. I questioned customer service on using the standard delivery service rather than next day and was told that as the order was too large it could not be sent next day delivery due to the size. It is disappointing to be penalised for ordering a larger value from the website and feel the cost of sending the order in two bundles using the requested service could have been absorbed due to the value of the order. Customer service offered no resolution or compensation offer for the delay. I am unlikely to use the company again and would not recommend to others.

Good quality overshirt. Happy with the colour too!