CHÉ Studios Reviews 

Having purchased items from Selfridges before i thought i would buy directly from the company. BIG MISTAKE. Dreadful customer service. Ordered and paid for a top via PayPal. Next day received an email stating that the item was out of stock and let them know ASAP if I would like a different colour or size.
I replied almost immediately that I wasn't interested in anything else and would like a refund.
Three emails later, I haven't received a reply or a refund. It seems that Alison doesn't bother to reply to emails. I'm just about to open a claim via PayPal
I will never shop with this company again.

I’m loving the style, fit, and fabric. The only problem I have with the product is the elasticated waistband. I bought 4 pairs of shorts and the waistband has gone on 3 of them. I know they aren’t the most expensive tailored swim shorts but for the price I would expect some form of quality control when they leave the distributor. Sort yourselves out guys as you have a great product just need to sort out a few little tweaks here and there. Also a replacement scheme for products that are faulty would be very helpful.

Did not receive next day delivery as advertised, then when item arrived a cheaper vest was sent instead of a T-shirt tried contacting customer service twice to get a response about returning item and got nothing.
I will not be ordering from them again as they charged me for an item I did not receive and will not provide returns information at their cost for an item I did not order.

I placed an order in this store for 300 pounds. The goods were delivered to Spain, but they did not suit me. After communicating with customer service, I followed all the store's instructions and requests, and at my own expense, I sent the goods back to the UK. Unfortunately, the goods were not accepted by the CHE store and are being returned to me. In total, I spent around 350 pounds on the goods, on shipping them back to the UK at my own expense, and now I'm receiving these goods back. I am extremely disappointed with this service and strongly advise you against using this store's services under any circumstances.

Having recently placed a last minute order for an upcoming holiday I would definitely recommend Chè.

The items arrived the next day, and all were as advertised. Great quality and stylish designs, I particularly like the Marley polo which fits great and is very comfortable.

I also contacted customer service to help with finding the correct fit for some of the items and they steered me towards the right options to suit me.

Hoping they bring out some drawstring options for swim shorts this summer as they are the preferred choice for me.

Overall I’m extremely happy with my order, and will definitely be shopping again with Chè in the future.

ordered for the first (and last) time. they were out of stock of something i ordered, instead of offering the same style but in a different colour at the same price i got… nothing! their customer service team (Alison) is unhelpful and dismissive, i will never shop with again.

Che Studios is my new favorite clothing brand. Their polos are the highest quality and the fabric is very luxe feeling. Clothes also stand the test of time with multiple washes and still performing like they are brand new.

I've had one issue with a button popping off a pair of shorts and their CS team immediately took care of and sent me a new pair.

Very happy with Che and highly recommend the brand to men looking to elevate their wardrobe :)

Great customer service and fantastic product. Can't recommend enough

Recently got a Quinn polo and an Elias crochet polo - without doubt the best quality shirts I own, have been a massive summer staple for me; great designs and even better quality. Delivery fast and reliable for me too.

I love the style of clothes as the fit is perfect. Also very impressed with the quality of the fabric used

Received a lot of compliments on both the Valbonne shirt and Sunseeker swim shorts whilst away with friends for a wedding. Really happy with the quality and finish of the items, will definitely be purchasing again!

Probably the worst and most unprofessional clothing brand I've ever dealt with.

I ordered a pair of runner shorts almost a month ago and recently received a mail from their customer service telling me the product I ordered is out of stock (even though it was displayed as available on the website).

I then had to choose another pair of shorts from the other colors and replied within an hour. Due to the "fast delivery" promoted on their website, I expected my "new" order to arrive within a week or two but up to this day (21st of August) I didn't even receive a confirmation mail that my order has been shipped. As a matter of fact I didn't even get a reply back from their customer service addressing the issue.

I'll certainly NEVER shop at Ché Studios again, a wannabe high fashion brand with the worst customer service imaginable.

I ordered a shirt a week ago and paid for next day delivery. It still hasn't arrived. I've reached out to customer services to rectify the issue, but they are painfully slow at responding and when they did eventually respond, they didn't read the email properly which has exacerbated the issue.

*Update: Still no respons from customer service, but i did receive a mail, that they have shipped the item.

Overall experience still lousy customer service, and a bad experience, since they withdraw the money so early in the proces.

Withdraws money and sends nothing.

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Ive placed an order an expected that they would ship within a week, but they didnt.

I havent hear anything, i wrote their customer services and they are not answering aswell.

I assumed it was a legit company, as they promote them selves being sold at high end stores.

But they dont care with their reputation, they are just here to make money.

I have been regularly ordering from Che Studios. Great brand and style.

The polos are second to none in my opinion, wash really well and good quality. I recently ordered the linen shirts and trousers that fit really well, light weight, great quality to.

I would highly recommend ordering from them.

Hopeless customer service and communication on order still not received. Give impression that they are a high end brand. They are not.

Advising that “Team Che” will deal with your message in 24 hours is not good enough especially when they actually provide no meaningful response in 48hours plus.

Now worried about the quality of the items if and when they arrive.

EDIT: After some chasing, I have now received a response from the customer service team and they've agreed to replace the poor quality shorts

Their clothes look cool but are actually cheaply made and of poor quality. Shocking customer service - no replies to emails, instagram messages, no way to communicate with the company. I won’t be buying again from them