Completely fake company. Dont buy from them. No real head office, nothing is substantiated. I lost nearly £100 through paying for returns to china only to have them sent back and had to pay duty. T... See more
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Absolute joke. They call themselves “Chiara London” but the returns must be sent to China, no return labels given, cost of shipment to be covered by the customer. Quality of clothing very poor, sizing... See more
The dress i ordered was nothing like the one i received! It was absolute cheap and nasty rubbish! When I requested a refund I was told by AI Helena that i had to send it back to china at my own expens... See more
Scan the item are cheap polyester from China when they call themselves chiara london. I have requested a refund from them and shipped my item back to to China which I had to pay extra. They have ignor... See more
CHiara not London but China
I ordered a dress for my wife. Imagine my surprise when the dress arrived. It looked different than in the picture, i.e., different material and style—it looked like a floor rag. Of course, when I wanted to return the dress, a lady named Helena informed me that I had to send the dress back to China at my own expense. In fact, after checking the tracking number after ordering, the dress was shipped from China, so don't be fooled by the fact that the goods are coming from London. Apart from the fact that you buy one product, you receive another—they're simply scammers. But the matter will be reported to the relevant authorities this week.
11 October 2025
Unprompted review
If I could give zero stars I would
If I could give zero stars I would. I never order without doing my research, on this occasion I did! The style of the dress in theory is lovely, if only they would use better quality material and finishing touches to designs. There website is very misleading. The dress looked stunning and elegant but when it arrived it came flimsy and see through, smaller side on sizing. I have asked for a refund over numerous emails. All I get is a % off refund offer. They are refusing to give refund address and think this company needs looking into. This has been going on a couple of weeks now.
12 October 2025
Unprompted review
DO NOT BUY
DO NOT BUY
it originally said it would take a week to come it ended up taking a whole month. They ignored my emails and when the dress came i didn’t even recognise what it was. Material was Cheap i’m extremely upset and disappointed. 40 pound in the bin!
15 September 2025
Unprompted review
Please do not buy from this company
Please do not buy from this company. I ordered a bandeau jumpsuit with a corset top. I was so disappointed when it arrived, I’ve got hankies with more structure. I would have to return the product to China at my own expense so in the end I settled for 25% of the purchase price back and threw the item in the bin. Lesson learnt - even though the website looked professional, do your research first.
18 September 2025
Unprompted review
Very misleading website
21 September 2025
Unprompted review
Formally Chiara Fashion
I think these guys were formally Chiara Fashion... DO NOT BUY FROM THEM. Items are cheap polyster and spandex - not cotton and linen. Absolute rip off. Getting no response from them and looking at their website you must pay for return to China and then they still chagre you for the originally shipping costs.
10 September 2025
Unprompted review
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