ChicBoutiqueNY Reviews 12

TrustScore 2.5 out of 5

2.4

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Company details

  1. Clothing Shop

Information provided by various external sources

For over 30 years our stylists have helped customers find the perfect dress for their special occasions. From helping you create the perfect prom look to finding the wedding dress you have always dreamed of wearing our stylists are here to make sure you look flawless on your big day.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am a new customer and I trusted this…

I am a new customer and I trusted this site well I placed a order almost three weeks ago and I haven't heard from you guys since no indication of when I'm going to receive it or not

15 April 2025
Unprompted review
ChicBoutiqueNY logo

Reply from ChicBoutiqueNY

We completely understand your concern and are here to help. After checking our records, we weren’t able to locate an order under your name. Is it possible that the order was placed with a different shop by mistake?

We want to make sure you get the help you need, so please feel free to double-check the store name and your order confirmation. If you have any other details—like an order number or email—you’re welcome to message us directly so we can look into it further.

Thank you!

Rated 5 out of 5 stars

Hi I just checked my order and I m…

Hi I just checked my order and I m missing my City can I give u my correct address
Seema Ahmed
10538 Jordan Ave
Chatsworth , CA 91311
Please check n email me with ur reply
Thanks
Seema ahmed

21 September 2024
Unprompted review
Rated 1 out of 5 stars

My daughter and her friend

My daughter and her friend, who are both 18, were treated so poorly. The employee di dnot help them AT ALL and was rude. Did not help them clip the dresses, responded to their questions with "I dont know" with no eye contact and they were the only ones int he store. When I contacted the company their response was "we will speak to the employee". Not good enough.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Accidentally gave this a poor review a case of mistaken identity

Accidentally gave them a poor review sorry

25 December 2020
Unprompted review
ChicBoutiqueNY logo

Reply from ChicBoutiqueNY

Hi Mike,
We sell formal wear dresses for weddings and proms. We do not sell coats. Please check out our website ChicboutiqueNY.com and you will see we only sell evening wear merchandise. There is another company using the chic boutique name that is not us. If you could please remove this review as it was not us you ordered from. Thanks

Rated 5 out of 5 stars

First Prom Dress

This was my first time to order a prom dress online. I ordered a yellow Sherri Hill #52953. I can't say enough wonderful things about Mona, the online manager. They back their 100% competitor's price guarantee and free shipping. I ordered the dress on 12/28/2019 and received it on I/16/2020. I was nervous to open the box because I thought it wasn't going to turn to be anything like the dress online. I cried when I finally opened it and discovered the most gorgeous dress inside. It was even more beautiful than online.
Thank you so much for helping to make this experience for my 17 year old going to her first prom a dream come true.
Kelley-Texas

18 January 2020
Unprompted review
ChicBoutiqueNY logo

Reply from ChicBoutiqueNY

Kelley, we can not thank you enough for your kind words. It's customers like you who make our jobs so enjoyable. We hope your daughter has a wonderful time at prom!

Rated 5 out of 5 stars

Highly Recommended!!! Such a reliable online shop :)

I hv ordered a dress from Chic Boutique online, their staff re super helpful!!! They replied my emails promptly and solved my problems efficiently. Highly recommend to girls who wanna buy dresses online! Such a reliable online shop!! :) I had a great online shopping experience here, thank u!!

27 June 2018
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing! I was in a last minute time crunch. I was having trouble finding the perfect dress for my daughter’s prom. I called and emailed with multiple questions and the response times were great and the representatives, especially Mona, were always pleasant and helpful. I ended up purchasing a dress that Mona recommended. She gave me the details and item number so I could look it up online and it was perfect! The dress came before the anticipated delivery date and it was exactly as pictured. My daughter looked even better than I had hoped. I am a customer for life! Thank you so much!!!!

15 June 2018
Unprompted review
Rated 5 out of 5 stars

Life Savers!!!

I called from San Antonio TX and without hesitation they found the dress I needed, called the company and had them expedite the shipping to get me the dress on time!!! I can't thank them enough!!!

2 March 2017
Unprompted review
Rated 5 out of 5 stars

Above and Beyond!

I recently had the pleasure of speaking to Mona at Chic Boutique regarding my daughters Sweet 16 dress; she had her eye on one on the online store . Nervous about ordering the wrong size I called in with questions. She not only helped tremendously but went above and beyond by placing the order herself and speaking to dress manufacturers to make sure we would have it in time for her event . Absolutely stunning dress and service ! Will definelty be going back next event dress shopping !

21 October 2016
Unprompted review

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