Chictiles Reviews 61

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had to source some specific tiles when my previous supplier let us down. Got in touch with Claudia and she gave us excellent service. Sourcing the correct tile and arranging the delivery. Helped me... See more

Rated 5 out of 5 stars

The service was excellent start to finish. I would never go to another store should u need tiles in the future. Compared prices between different stores and Chictiles have the best value. Customer ser... See more

Company replied

Rated 4 out of 5 stars

Extremely happy with the wood effect tiles for the whole of the ground floor. Good quality at a great price. One note is that tiles & grouting do not come from the same location so arrive separately.... See more

Company replied

Rated 5 out of 5 stars

I was having difficulty sourcing the tiles I wanted at other shops in the amount I needed. Claudia was very helpful and quick at answering any questions, even on a Sunday. The tiles were reasonable... See more

Company replied

Company details

  1. Tile Shop

Written by the company

Exclusive products for your home with ChicTiles shop online from 2017. Our desire : make your home the most important and comfortable place. We want the home to became a friendly expressions of a vital well-being, glamour, sophistication and enjoyment. ChicTiles is an Irish Company, specialised supplier of exclusive tiles online. We carry products by well known brand names and small traditional manufacturers from Italy and Spain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
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Rated 5 out of 5 stars

Excellent

I had to source some specific tiles when my previous supplier let us down. Got in touch with Claudia and she gave us excellent service. Sourcing the correct tile and arranging the delivery. Helped me to solve a difficult situation. I wouldn’t hesitate to recommend Chic Tiles.

28 October 2024
Rated 5 out of 5 stars

The service was excellent start to…

The service was excellent start to finish. I would never go to another store should u need tiles in the future. Compared prices between different stores and Chictiles have the best value. Customer service was great too, all my questions were answered via email within an hour! Claudia helped to ensure I get my tiles delivered ASAP, since I was on a tight schedule.

18 July 2024
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Reply from Chictiles

Thank you so much Madara for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us. We hope to see you again soon!

Rated 5 out of 5 stars

Delivered earlier than expected

Delivered earlier than expected, excellent tiles and quick responses from customer service.

12 March 2024
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Reply from Chictiles

Thank you soo much Elzbieta for your kind review and we are happy that we could provide you the best service.

Rated 5 out of 5 stars

Great tiles, Great deals

I bought my tiles from them. The deliver came as scheduled. Tiles were great quality. Minimal wastage with defects and support provided throughout journey was recommendable.

10 February 2024
Unprompted review
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Reply from Chictiles

Thank you Neetesh for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. We look forward to see you again in the future!

Rated 5 out of 5 stars

Well done

Very helpful and efficient service

17 October 2023
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Reply from Chictiles

Thank you Joy for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. We look forward to see you again in the future!

Rated 5 out of 5 stars

Claudia was SO helpful

Claudia was SO helpful - she even sent me her own sample tiles by post so I could have a look at them in person. The tiles arrived exactly on the date she promised as well. This was a seamless process with great customer service - WELL DONE Claudia

17 October 2023
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Reply from Chictiles

Hi Anel, Thank you so much for your lovely review and we are very grateful to have you as a customer. We are glad that we could help you to make the right choice of tiles for your bathroom. Hope to deal again with you soon!!!!

Rated 5 out of 5 stars

Very helpful

I found them very helpful before ordering and the order came when they said it would. Would buy again off them.

14 July 2023
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Reply from Chictiles

Thank you Leah for your kind review, we really appreciate! See you soon.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , quick delivery. Everything arrived in time and in good order. Courier company was also excellent

23 April 2023
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Reply from Chictiles

Thank you so much for your kind words, Niamh. We really appreciate you taking the time out to share your experience with us!

Rated 5 out of 5 stars

Claudia

Claudia, comforted us answering all our questions, kept all promises and made sure delivery was done and satisfactory. Really good experience, we will be back for our other needs.

10 May 2023
Unprompted review
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Reply from Chictiles

Hi Maarten.Thank you so much for your kind words. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent customer service from Claudia…

Excellent customer service from Claudia from start to finish. I stumbled across this Company on Google and at first I was a bit unsure if they were totally legit as the price they quoted for the tiles we wanted were mad (around a third the price of our local tile shop). We chatted online with Claudia and sent her photos etc to confirm we were ordering the same tile we had seen locally and she confirmed it was. Even with the delivery added in, we saved around 50% of what we were to pay. Tiles were delivered on time on a pallet truck and were of loaded straight into the garage with not one breakage (which I thought we would get with ordering over a ton of tiles). Will definitely use next time and wouldn’t hesitate to recommend. Great to use a genuinely reliable online company for a change.

7 April 2023
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Reply from Chictiles

Thank you very much Ben for your kind words and for the opportunity to have you as a customer. It makes us incredibly happy to know that we were able to provide you an excellent experience. We hope to have you again soon!

Rated 5 out of 5 stars

Exceptional customer service

Chictiles went above and beyond in helping me. The tiles I wanted had been discontinued. They (Claudia) contacted the supplier and arranged for a batch to be created for me and I'm delighted. The tiles arrived quickly and in perfect condition. I couldn't have had a better experience and would highly recommend Chictiles.

3 February 2023
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Reply from Chictiles

Thank you so much Nessa for your very kind feedback! We really appreciate you taking time to review us.

Rated 5 out of 5 stars

Excellent service

Excellent service, quality and communication. Tiles were very well packed and arrived promptly. Very nice tile and bathroom choices at good prices. Will shop and recommend again.

14 November 2022
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Reply from Chictiles

Thank you very much Maria for your amazing review. We much appreciate it!

Rated 5 out of 5 stars

Super happy

Super happy!
The tiles arrived very fast and Claudia was always there to help. Thank you!

14 July 2022
Unprompted review
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Reply from Chictiles

Thank you very much Rosa for your review. We much appreciate it!

Rated 5 out of 5 stars

Very helpful

Very helpful, fast shipping direct from factory in Spain.

14 April 2022
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Reply from Chictiles

Thank you Nina for your 5 stars. We are thrilled that you loved your experience with us.

Rated 5 out of 5 stars

Very Good

Informations, conseils, Réactivité, validation, respect des engagements

25 March 2022
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Reply from Chictiles

Nous ne pouvons pas vous remercier assez pour les aimables paroles Jean-Charles. Votre avis est très important pour nous!

Rated 5 out of 5 stars

Good price, great service.

I ordered from the Netherlands, and contacted them via mail first, since I had issues with the site. They solved the issues and gave me a very fair price. I could even postpone the delivery, which was essential for me. Delivery went fine, and Claudia went the extra mile via mail to make sure everything went well. 10/10, would shop again.

24 February 2022
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Reply from Chictiles

Thank you Jaap for your kind words and for being a fantastic customer.

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