Chicundstil Reviews 600

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 615 reviews, most reviewers were somewhat happy with their experience overall. Many consumers found the website easy to navigate and appreciated the clear product descriptions, making the ordering process straightforward. People were often pleased with the variety of choices available, the perceived quality of the items, and the competitive pricing. However, some people were dissatisfied with the quality of the products received, noting discrepancies between the website's images and the actual items. There were also concerns about sizing inconsistencies and the absence of care labels. A few other people also felt that the refund and return process was difficult, with some mentioning unexpected international return costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. Many reviewers... See more

Order

Users describe ambiguous interactions with order processes. While some reviewers found the ordering process... See more

Quality

People report ambiguous experiences with quality. Many customers express disappointment, citing items as... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the website for being easy to... See more

Price

Customers had ambiguous experiences with price. Many reviewers found items to be well-priced, affordable, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i requested for my order to be cancelled and customer service said they will authorize my request promtly update: its all a lie, they went back on their promise, said i gave the review too late(... See more

Company replied

Rated 4 out of 5 stars

I have been looking for a new denim jacket for the warmer months & this looks perfect, nice style, choice of colour & a hood. website was easy to use clear description & great price. Sizing may be th... See more

Company replied

Rated 4 out of 5 stars

Contact with the company was very good. My wife likes the cardigan very much, good colour and fit and design for the price. However, there is no label and therefore washing instructions, and one but... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the speed of my order being processed by chicandstil.com. I received confirmation straight away with shipping details shortly after. I look forward to receiving the silk shirt,... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate. I found exactly what I was looking for. I will update this review when I receive my dress. Thank you for a smooth experience.

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Great stuff….

18 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Anthony
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

10 of 10 costumer service

10 of 10 costumer service, quick respond and professional. Nice quality of cloths with on time delivery with high level of performance

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Hana
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

New and exciting fashion

Found something different to the usual high street lines. Quick and easy ordering and free delivery always a bonus

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery. I ordered from Manchester.

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to use site

Easy to use site, lovely dresses and awaiting dress. Will update once it has arrived, I like how it states online thst can return for a different size!!

16 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing products

Amazing products, happy that the dress I chose is made from natural fabrics.

16 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great products!

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Loz
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

The ordering process was quick and…

The ordering process was quick and easy. I appreciate the free postage and ability to download the app to be able to track my order.
I look forward to receiving my full length cardigan.

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Tracey,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very effientcinpany goods arrivw very…

Very effientcinpany goods arrivw very speedilÿ

16 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Brenda,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

A very anazing product!

A very amazing product!! the material their using is first choise and realy fashioned style! 10/10

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Andrea
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Frustrating experience

Ordered two items to find out payment had been taken with the items being out of stock .
After going back and forwards with emails being told I have to choose another item or a gift voucher as I couldn’t get a refund and it was always an automated response as well , a very frustrating experience and I would not use this company again .
I finally did get a refund .

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very easy purchase!

Very easy purchase!

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Lorna
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

i’ve loved ordering through these

i’ve loved ordering through these , every aspect is amazing

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Sienna
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I love these trousers and they were on…

I love these trousers and they were on sale. I found it really easy to buy these and get them delivered. Happy costumer

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Stephanie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to order

Easy to order
Great website and products

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Rebecca
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

A lovely company

A lovely company. Replies effectively and efficiently.

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Katie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great team never had any problems with…

Great team never had any problems with the team or company

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Sophie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy

Ordering was very straight forward! Hope I've got the size correct. There was no size guide. Awaiting delivery.

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Christine
Thanks for your feedback! Glad ordering was easy. We’ll note your comment on sizing and hope you’re happy with your order.

Rated 4 out of 5 stars

Great quality all round

Good quality clothing as fairly expensive cost but well worth from what I’ve purchased - the website is nice and easy too - and good customer service so far - no complaints

17 April 2026
Unprompted review
Chicundstil logo

Reply from Chicundstil

Hi Joe
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look