ChicWish Reviews 4,694

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made, beautiful, and often exceed expectations. Many appreciate the unique and stylish designs, finding them versatile and true to online descriptions. The customer service is also consistently highlighted as helpful, responsive, and supportive, with many positive interactions reported. However, some people were dissatisfied with aspects of their order and the return policy. Issues included delayed shipments, items not matching descriptions, and difficulties with the return process, particularly concerning international shipping costs and the inability to return certain items.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising quick arrivals,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the prompt, helpful, and... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found the return process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The clothes seem to be good quality for their generally low cost. I needed to contact customer service about my user account info and, despite some apparent language barriers, they were helpful and ki... See more

Rated 4 out of 5 stars

My ChicWish order of 3 items was split into 2 different shipments. Received a week apart, no notice in the first shipment that a second shipment was forthcoming. ChicWish customer service team clari... See more

Rated 4 out of 5 stars

I'm disappointed of the quality of my chosen dress. I was expected better quality, than the dress which when i tried on, my skin became very itchy. Another story was the colour - which was compl... See more

Rated 5 out of 5 stars

The clothes are actually great for the prices and customer service is responsive. I have ordered several skirts and tops from them and had wonderful compliments on them. I have a harder time with ther... See more


Company details

  1. Shopping & Fashion

About ChicWish

Written by the company

Chicwish traces its beginnings back to the original idea: wish to cater the young generation with a distinct sense of chic style, while keeping with our great quality and affordability.

We appreciate vintage-inspired and handmade collections, while establishing our online store as a mecca for those who with an eye for fun fashion.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 17% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Change in size

I needed to make an exchange for a size and their customer service was amazing! Very thorough and personable. I was impressed.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Review

Overall, I had a really good experience with customer service. They were very helpful in resolving my account and shipping issues, and I truly appreciate the support they provided. Everything was explained clearly, and my concerns were handled well.

The only thing I would mention is that response times could be a bit faster, but I understand they are likely busy. Aside from that, the service was great and very helpful!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Flirty Fun and Fashion Forward

Chicwish offers fashions not readily found in one place and, considering the high quality, at an extraordinary value. I tentatively made my first purchase a month ago, received my order (a lovely vest and long flirty flowered skirt) and almost immediately placed a second order. Beautiful items and Great Value -- what more could you ask for?!

7 April 2026
Rated 5 out of 5 stars

Beautiful clothing for a good price

I have ordered several times from Chicwish, the site it’s self is good to use, the information on products is spot on and so far I’ve had no issues ordering the right size.
Quality of the clothing is great and to a good standard, will continue to go back an use them.
It’s very hard not to keep adding items to the basket!

7 April 2026
Rated 5 out of 5 stars

What a surprise! I love this dress

I bought this dress hoping I would like it - When it arrived about 9 days later I couldn't believe the quality! It doesn't wrinkle and looks perfect on me. I wore it for Easter and so many people told me they loved my dress. I told them where I bought it and they couldn't believe the price. I am 5'5" tall and weigh 124# 36C - Bought a medium and it fit me perfectly.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful selection of well made dresses and women's clothing

Beautiful selection of well made dresses to choose from. Delivery was quick and on time. Only one dress fit, but that is to be expected when ordering online...the dress that fit is stunning and would have been three times the price in a high end fashion store. Super happy with the experience and highly recommended to all my friends who complimented my dress.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Even though the package was delayed, the customer service was great and notified me. I received my dress in great condition, excellent fabric, and I definitely love it.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

The item I wanted was out of stock and was not going to be here in time. I reached out to customer service to have my order canceled, and they responded extremely quick and were very nice. I got my refund in the same week. I will definitely order from them in the future!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I love buying from Chicwish

I love buying from Chicwish. Their dresses, skirts, tops, etc. are beautiful and well made. I have several pieces from them. Though it takes a little bit to arrive, it is worth the wait. I have been a loyal customer for some time now.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I love the quality of their clothes

Their customer service is very difficult to reach. If something goes wrong, it can be challenging to get a timely response—especially on weekends—and responses often feel like templates rather than addressing specific issues.

That said, I really love the quality of the clothes I purchased. They look exactly like the pictures, if not better. Aside from one piece that was a bit tight and had to be returned, I’m very happy with the items overall.

8 March 2026
Unprompted review

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