Chilterndoors logo
Visit website

Chilterndoors Reviews 291

•
TrustScore 5 out of 5

4.9

Door supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, including doors and windows. Many people highlight the professionalism and helpfulness of the staff, noting their knowledge and efficiency throughout the entire process, from initial consultation to installation. Reviewers frequently mention that the customer service is outstanding, with teams being responsive, polite, and respectful of their homes. The overall sentiment indicates that consumers are extremely satisfied with the end results, often describing the products as transformative and of incredible craftsmanship. A few other people also felt that the installation teams were punctual, tidy, and worked diligently to ensure customer satisfaction, even going the extra mile when needed.

What people talk about most

Service

Customers consistently express satisfaction with the service. Many reviewers highlight the professionalism,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Product

Reviewers mention positive feedback about product. Customers are consistently impressed with the high quality... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the seamless, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had our front doors fitted by Chiltern Doors and honestly couldn’t be happier with them. The quality and craftsmanship is incredible, they’ve completely transformed the front of our hom... See more

Rated 5 out of 5 stars

Today Chiltern Doors completed my front porch enclosure with two composite doors in the middle. It’s great quality product which was fitted with excellent workmanship. Really impressed with the end... See more

Rated 5 out of 5 stars

We left the showroom feeling very impressed. Chiltern has an impressive stock of different window and door options, including the new Omnio windows which we loved the look of. Lui is very knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the work carried out on my windows and sill replacement. The team were hardworking, fast-paced, and very respectful of my home. They kept everything clean, removed all rubbish,... See more

Company details

  1. Door supplier

Written by the company

We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.

Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Professional and excellent service

Great experience from start to finish. Haris arranged a convenient appointment to talk through the designs, took the measurements and discussed financing. As stated the door was delivered and fitted within 5 weeks by Tanveer snd Alex. They both did a brilliant job removing the heavy old front door and fitted the new one perfectly. The job was completed neat and tidy. I thoroughly recommend this company.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing

Our experience has been nothing but amazing, we were in a real tough spot from a previous builder and these guys came in and literally saved us.

Great customer service and great products, they don’t disappoint. The business owner Louie is absolutely amazing.

I would highly recommend and use them over and over again.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Compoiste door

Contacted chiltern doors and Haris came to visit us without a doubt understood and guided us well to find door we wanted With in the five weeks kept contact to let us know when door will be ready the door was fitted with excellent standards and quality and was beautiful, The fitters knew there job highly professional, chiltern doors company well recommended.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

Lui was really helpful from the start, without being pushy. He went through all the options with me and the door was delivered and fitted when he said it would be. The fitter was professional and friendly, leaving everything clean and tidy. We’re very happy with our new front door.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Avoid, poor quality door and bad customer service

Very disappointed with the way they have ignored my complaint. Low quality door - AVOID Chiltern Doors

23 June 2023
Unprompted review
Chilterndoors logo

Reply from Chilterndoors

Hello Rob,


Thank you for taking time to write this. I have searched our system and cannot find any name matching yours or any live complaints with a name matching Rob? Could you please email me on info@chilterndoors.com with your order reference or agreement please. We take complaints very seriously so it seems bizarre to Hear that you’d be ignored and then no name matched.

UPDATE 05-03/2024. Hello, We have still no call or email from you regarding the review. Please get in touch with us ASAP. Regards.

Rated 5 out of 5 stars

Great customer service

Great customer service, kept us up to date on progress, install and the sales guy even dropped into ensure everything was perfect on a Saturday. No pushy sales pitch or the normal start high in price and then back and forth with follow ups! Highly recommend.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and top quality products

Fantastic service by Haris and the team. Excellent quality of product and equally good service, from order to fitting. Would recommend these guys to anybody who’s looking at good quality windows and doors at a reasonable price.

27 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look