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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, perfect fit, and sturdy build, noting its effectiveness for filming rides and its secure attachment even at high speeds. The customer service is frequently highlighted as exceptional, with many appreciating the prompt, helpful, and accommodating responses, often going above and beyond to resolve issues. Reviewers also commend the efficient delivery service, with many experiencing surprisingly fast shipping times. However, some customers reported issues with specific product designs, mentioning that certain mounts interfered with helmet functions like ventilation or felt too bulky. A few people also experienced problems with shipping, including lost packages or unexpected delays due to complex international delivery processes, leading to frustration with tracking updates and customer support's ability to provide clear information in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality materials, solid build, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and... See more

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for a mount to my helmet. My helmets specific mount was found to be out of stock after I had purchased it. The amazing member of the support team that helped me not only at first in... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Chin Mounts. I originally ordered a mount for a different helmet, but due to delays I had to return it. Even though it wasn’t really their fault, they went above a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about ChinMounts! The camera mount fits perfectly on my helmet and feels super secure without the hassle of messing around with straps. Compared to the usual strap-on... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet... See more

Company replied


Company details

  1. Motorcycle Equipment Store

Written by the company

Chin Mounts makes the best helmet camera chin mounts for GoPro, Insta360, and other action cameras. Our helmet camera Chin Mounts are the best way to mount a GoPro to your motorcycle, mountain bike, or motorcross helmet. Helmet Specific Chin Mounts available for over 1000 motorcycle, mountain bike, and motocross helmets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing support and quality

Amazing support, great quality and the mount does fit perfectly.

21 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ariel, thank you so much! We are thrilled to hear that you’re happy with the quality and that the fit is perfect. We appreciate your support! - The Chin Mounts Team

Rated 5 out of 5 stars

HJC - i11

Huge shoutout to Honey at Chin Mounts for their amazing customer service; she kept me updated every step of the way on when the chin mount for my HJC-i11 would be available. This is actually my second Chin Mount order because of a new helmet, and I'll definitely keep coming back! The mount fit perfectly and the weight held up as expected on my previous helmet through the rain and high winds. Can't wait to get some new footage with this one. Thanks again Honey and the Chin Mount team!

19 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Trevor, thank you for the incredible feedback and the kind words to Honey! It’s an honor to have you back for your second mount, and we can’t wait to see the footage you capture with your HJC-i11. Ride safe! - The Chin Mounts Team

Rated 5 out of 5 stars

LS2 dragon

I want to congratulate ChinMount for the excellent quality of the material. I bought a support for my LS2 Dragon Carbon helmet and it fit perfectly. All the material sent, including some accessories for the helmet, is of extreme quality, very close to the GoPro brand. I was really very satisfied with the purchase. I 100% recommend the ChinMount brand. Very, very good indeed!

19 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Tiago, thank you for the awesome recommendation! We take great pride in our material quality and fitment, so hearing that it meets your expectations alongside brands like GoPro means a lot to us! Enjoy the new setup on your LS2 Dragon Carbon :-) - The Chin Mounts Team

Rated 5 out of 5 stars

Strong and compact fit!

This is my second chin mount and the fit and mount strength is 💯. I trust these to keep track of some expensive cameras and they don’t let me down!

17 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Matthew, thank you so much! We are so happy to help your new helmet and really appreciate your support. Looking forward to your next ride! - The Chin Mounts Team

Rated 5 out of 5 stars

Best service ever!

Very Good 3D printed quality! Customer service is the best! I had problems receiving the product in Portugal, and they solved everything really quickly and easy! Would recoment to everyone. Help them Veterans!!

15 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Maria, thank you so much for the recommendation. We are thrilled to know that our customer service team helped you solve your issue quickly. That means a lot to us. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Amazing team

Amazing team. Fast and easy communication. Responds immediately. And fast shipping. 🤙

12 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Mikhail, thanks so much for the awesome review! We’re thrilled to hear you had such a smooth experience with our team. We aim to keep things moving fast for our customers. Enjoy your order! - The Chin Mounts Team

Rated 1 out of 5 stars

Terrible service and no reponse to missing order

Ordered with Chin Mounts on 29 November, slow dispatch and delivery, DHL tried to deliver on 23 December, by this time our work had closed for Christmas, DHL listed it as "Customer Refused Delivery". I've emailed Chin Mounts twice and contacted DHL multiple times and still no order and no response from Chin Mounts.

16 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Paul,

We are sincerely sorry for the frustration caused by the missing order and the experience of the communication. We totally understand and apologize for the inconvenience this caused during the holiday period.

We constantly listen to our rider's feedback and have made it right for you. Please let us know if you still have any questions regarding the replacement. We hope everything is now resolved to your satisfaction.

Again, if there is anything else we can do to assist you further, please don't hesitate to reach out to us directly! Thank you!


Best regards,

Tomas (Operations Manager, Chin Mounts)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet in an expedited time frame.

Strongly recommend Chin Mounts to anyone wanting a POV shot with your action camera.

6 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lee, thank you so much for the kind words and for supporting a Canadian company! We’re glad the fitment, shipping, and customer service met your expectations. We really appreciate the recommendation. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Hasn't failed me once even in sub zero…

Hasn't failed me once even in sub zero weather. Super strong in my experience. Best custom mounts you can get imo

2 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Giga! Thanks for the great feedback :-) We’re happy to hear the mount has been rock solid for you, even in cold conditions. Your support means a lot to us. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Brilliant product

Brilliant customer service let me know where my order is every step of delivery, brilliant quality had it over a year and not worn down one bit brilliant camera angle and no shake from the mount an is incredibly solid on the helmet and even survived a major crash and was still stuck on the helmet

17 August 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ryan, we truly appreciate this detailed review! It’s great to hear the mount has held up so well over time and even through a crash! Thanks for trusting our product and our service. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

They solved my problem quickly and sent…

They solved my problem quickly and sent me replacements the same day I emailed them. Amazing service.

13 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Urwah, thank you for sharing your experience! We’re glad we could resolve the issue quickly and get replacements out right away :-) We appreciate your support! - The Chin Mounts Team

Rated 5 out of 5 stars

As a father and motorcycle rider for…

As a father and motorcycle rider for over 25+ years, I am going through the motions of getting my son endorsed. In that, I know the nuances of riding. In that, I understand how recording a ride could be highly beneficial. Especially when it comes to protecting the rider with video proof.

I fully support this product and see the value in what it provides. Thank you Chin Mounts in providing something that gives the opportunity to motorcyclists the ability to record on their mask.

12 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Alex, thank you so much for your thoughtful review. We truly appreciate your support and are honored to be part of your riding journey! It means a lot to know you see the value in what we do, especially when it comes to rider safety and peace of mind. Ride safe, and thank you for choosing us! - The Chin Mounts Team

Rated 5 out of 5 stars

A++…

Such a great product and awesome customer service, 100% will return to buy another one

12 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Michael, thank you so much! We really appreciate your support and are glad you loved both the product and our service. Looking forward to your next ride 🙌 - The Chin Mounts Team

Rated 5 out of 5 stars

Steady mounts and good angles

Fast and easy to apply and sticks on well and is really stead

10 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Stilyan, thanks for the great feedback! We’re happy to hear the mount feels steady, easy to install, and delivers solid angles for you. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

amazing product and will always be…

amazing product and will always be using it

9 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Thank you! We truly appreciate your support and are excited to be part of your future rides :-) Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Amazing place

Amazing place, fast ish delivery from Canada to UK, good quality and everything perfect

8 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Kam, thank you so much for your awesome review! We're thrilled to know that your are satisfied with our product and the fast shipping. Really appreciate your support. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Outstanding

I was researching mounts for a couple of months when I came across a YouTube video endorsing Chin Mounts and was ecstatic to find out they made a mount for my Airoh GP800 helmet I imported from Italy to the U.S. Took it for a run this morning and the footage on my Hero 13 was perfect. Highly recommend.

3 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Tommy, we really appreciate the recommendation! It’s great to know that after our mount lived up to your expectations for both your Airoh helmet and your new Hero 13! Thanks for choosing Chin Mounts! - The Chin Mounts Team

Rated 5 out of 5 stars

5 stars would recommend!

Quick shipping, quality product and excellent customer service

31 December 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Alex! Thank you so much for your fantastic review. It's our pleasure to help you get your chin mount delivered and installed correctly so you'll enjoy the filming experience :-) Happy to assist, as always! - The Chin Mounts Team

Rated 5 out of 5 stars

Easy to use, good angles!

The product is very easy to use and there are so many angles I can get with the mounts I got. Its low profile and fits my helmet perfectly! I was honestly a little skeptical but I love it!

25 December 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Anisa, thanks so much for the awesome feedback! We're thrilled to hear the mounts are giving you more angles you need and fitting your helmet perfectly. It’s great to know we won you over! Thank you for support and happy riding! - The Chin Mounts Team

Rated 5 out of 5 stars

Customer service 10/10

I reached out with a clarification question after placing an order as I misinterpreted something. The customer service was definitely above and beyond. They ensured I was able to use their products without any issues at all

Thank you

29 December 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Shane, Thank you so much for the 10/10 rating. We are so glad we could help clear things up and get you sorted! Our team ensures our riders are set up for success, so please don't hesitate to reach out if you need anything else. Enjoy the rides! - The Chin Mounts Team

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