Chipperfield Garden Machinery Reviews 295

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

A very pleasant and helpful company to deal with. We ordered a reconditioned lawnmower but they later phoned to say that they didn’t have any more so were sending us a new one for the same price. Very... See more

Rated 1 out of 5 stars

Not surprisingly with the evidence I had, I took to Small Claims Court, & today have received from HMPG a cheque for £1499.98 which includes Court & bailiff charges, my expenses & interest at 8%. I... See more

Rated 4 out of 5 stars

Cannot fault your product (petrol trimmer) does fantastic job and fab price with extra 10% off - excellent. But you really should look into your delivery drivers. Our parcel was left on the path... See more

Company replied

Rated 5 out of 5 stars

I wanted a simple and reliable mower, my last Mount field had lasted 20 years. This seemed to be the natural successor and Chipperfield could supply it at a very good price went elsewhere it was mostl... See more

Company details

  1. Lawn Mower Shop
  2. Garden centre

Written by the company

Best Priced Lawn Mowers for Sale. We have Mountfield, Efco, Hayter and Maspot Lawn Mowers, Lawnflite, Moutfield Lawn Tractors on Sale. Free Next Day Delivery on All New Mowers.


Contact info

4.0

Great

TrustScore 4 out of 5

295 reviews

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Rated 5 out of 5 stars
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Thanks for choosing Chipperfield Garden Machinery - We hope you will love your Energizer Leaf Blower and thanks for taking the time to leave your review. Chipperfield Garden Machinery

Rated 5 out of 5 stars

Satisfied customer

Ordering and delivery went smoothly and upon arrival the product is exactly as advertised. Self assembly was straightforward.

15 March 2021
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Thanks for choosing the Chipperfield C25-7 Ride-On Mower, we hope you will this ride on mower as much as we do! Many thanks for your view, Chipperfield Garden Machiney

Rated 5 out of 5 stars

Good price

Good price, able to speak to them on the phone, and as I am local, they assembled the mower and delivered it within 2 days. great service thanks.

25 February 2021
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Dear Kim,
Many thanks for your review and choosing Chipperfield for your garden. We hope to see you again soon.
Kind regards
Chipperfield

Rated 4 out of 5 stars

An email letting me know the goods had…

An email letting me know the goods had been dispatched would have been great.
Otherwise all good.

12 February 2021
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good afternoon Amanda

Im sorry you didnt have an email advising of dispatch, unfortunately the Distributors dont send us any tracking, i only find out once the goods have been dispatched and then they only supply the couriers name and nothing else.

Kind regards
sally

Rated 4 out of 5 stars

Received wrong item but soon rectified…

Received wrong item but soon rectified by your team very efficient can’t fault them.

15 January 2021
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning

Im sorry you received the wrong item, however its good to hear that it was soon rectified and that you have the right product. If we can be of any more assistance please do not hesitate to contact us again.

Kind regards
Sally

Rated 5 out of 5 stars

Very helpful

Very easy order process and delivered very quickly. Very helpful in sorting out some poor instructions on a log splitter.

6 January 2021
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good afternoon Alan

Im very pleased to hear that your issues were sorted out quickly, if you need any more assistance please do not hesitate to contact us again.

Kind regards
Sally

Rated 5 out of 5 stars

Great people to deal with I dealt with…

Great people to deal with I dealt with John nothing was a problem and he got the happy factor witch you don’t get much when your buying stuff a credit to the company

8 December 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good afternoon Mr Ryan

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 5 out of 5 stars

Brilliant service the chainsaw is great…

Brilliant service the chainsaw is great and I will certainly recommend Chipperfield to my family and friends the spare free chain was missing in my original order one email later received next day now that's what I call service

7 December 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good evening Ashley

Im very happy to hear that you are pleased with the service you have received, i hope we can assist you again in the future.

Kind regards
Sally

Rated 2 out of 5 stars

Very poor aftercare

Well, after several attempts to get parts which werent in the box and a failed attempt by MD to replace the parts I have now given up. After several teething problems (oil in filter for the first 4 uses and resetting plug gap, starting problems) the machine now works. Pretty poor attempt at giving me the right parts, hence the 2 stars.

4 December 2020
Rated 5 out of 5 stars

Delivered on time.garden blower…

Delivered on time.garden blower excellent for price.

4 December 2020
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Reply from Chipperfield Garden Machinery

Good afternoon Sue

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 5 out of 5 stars

I bought a new Mountfield in the summer…

I bought a new Mountfield in the summer after my last machine, following many years of service, eventually failed. The advice I received was excellent and the new machine is a good step up. More importantly, the delivery to my house by Jake was so helpful and, similarly for dropping off a can of Aspen fuel. I was hesitant as they are not in Chipperfield any more, but the service was good, so no issues there. Thank you. Greg

2 December 2020
Unprompted review
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Greg

I am glad we were able to give you a good service to remove any fears you may have had. Please do not hesitate to contact us again if we can be of any further assistance.

Kind regards
Sally

Rated 5 out of 5 stars

Very easy to order and delivery was…

Very easy to order and delivery was very quick.

1 December 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Mr Spencer

Thank you for your custom and 5 star review, i hope we can assist you again in the future.

Kind regards
Sally

Rated 5 out of 5 stars

Good delivery very quick

Good delivery very quick
Easy to use website
Item looks good
All in all very pleased

1 December 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Mr Mckeown

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 5 out of 5 stars

A great service

A great service, delivered on time and in great condition. Would not hesitate to recommend this supplier.

29 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Mr King
Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 5 out of 5 stars

Excellent transaction.

Excellent transaction.
Following payment for a ride-on lawnmower online, I received a call from a very polite person who agreed a delivery date and time.
The delivery driver arrived as agreed and was very helpful and courteous.
I would certainly recommend this company and will have no hesitation in using them in the future.
Regards
Mike Collins

26 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good evening Mr Collins

I will pass your kind words onto Owen our delivery driver. It would be very much appreciated if you could recommend us to your friends and family.

Kind regards
Sally

Rated 5 out of 5 stars

The electric shredder is of a compact…

Feider FBVE 3000 Electric Plant Shredder

The electric shredder is of a compact design, easy to assemble, quiet in operation, was reasonably priced and operates as specified. Very good value for money.

23 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Mr Tovey

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 5 out of 5 stars

I ordered a mower for my husband

I ordered a mower for my husband. It arrived at the appointed time - no problems there. The instructions left a little to be desired - poor quality illustrations and not entirely up-to-date (I would sort that out if I were you, Chipperfield) but when I rang the company with a query tehy could not have been more helpful. Very impressed.

18 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good evening Mrs Wood

Im glad the technicians were able to help you out with the issue that you had. If you need any more assistance please do not hesitate to contact us again.

Kind regards
Sally

Rated 4 out of 5 stars

Hyundai Mower

On viewing the website and the offers it presented I was impressed with the choice and prices, many were on a good discount.
When I first signed up as a customer the website wouldn't let me place my order but I tried placing an order the following day and was successful. The delivery arrived within a few days with no fuss.

On inspection there was slight damage to the rear roller but not enough to return the mower. Due to the weather I have only had the chance for a quick tryout but am pleased with how it worked.

17 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good morning Mr King

Im sorry to hear that you have some slight damage on the roller. If it does cause to be an issue in the future please email customercare@buyanddrop.co.uk. If we can assist you in the future please do not hesitate to give us a call.

Kind regards
Sally

Rated 5 out of 5 stars

Excellent service from Chipperfield GM

Excellent service from Chipperfield GM. The staff I spoke to regarding my order were helpful and friendly. Delivery arrived early next day. Product, new mower, was good value for price and it met my expectations.

17 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good afternoon Mr Smith

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Rated 4 out of 5 stars

Solid service and good products

Solid service and good products. Attentive post one minor issue I had and followed up well to it, impressed

12 November 2020
Chipperfield Garden Machinery logo

Reply from Chipperfield Garden Machinery

Good afternoon

Thank you for your custom and kind words. If we can be of any assistance please do not hesitate to give us a call.

Kind regards
Sally

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