Chips.gg Casino Reviews 344

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the website for its excellent design and user-friendly interface, making for a smooth and enjoyable experience. Many people highlight the fast and secure withdrawal process, often describing it as instant. The staff and customer service team are frequently commended for being helpful, professional, and responsive, contributing to a positive overall impression. However, some people were dissatisfied with the payment and withdrawal process, reporting issues with delays and unexpected verification requests. A few other people also mentioned that their accounts were put under review or limited, which caused inconvenience.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the fast and instant... See more

Website

Customers had positive experiences with the website. Many reviewers praise the site's smooth operation, fast... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as fair... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support team,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Based on these reviews

Rated 4 out of 5 stars

I’ve had a mostly positive experience with this sportsbook. I was impressed with their high betting limits (15k USD wasnt problem within some big markets) and quite fast withdrawals, which made th... See more

Rated 5 out of 5 stars

World Best Online Casino Let me say very proudly that I'm a member of world's best online crypto gambling casino Chips.gg 💚❤️ It's more than a casino having the most sophisticated and loving commu... See more

Rated 5 out of 5 stars

I’ve been using Chips.gg for a 2years now and I absolutely love it. The admin( ohmzz cozy tacy ) are super friendly and always active, which really makes the community stand out. The players her... See more


Company details

  1. Online Casino or Bookmaker

Written by the company

The Ultimate Online Cryptocurrency Casino. When the house wins YOU win.


Contact info

3.9

Great

TrustScore 4 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

He/She is doing a great job :)

I understood everything instantly after he/she helped me :) He/She is doing a great job! :)

9 February 2025
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

We’re pleased that the support experience was clear and helpful. Thank you for sharing this positive feedback.

Rated 1 out of 5 stars

they stole my whole balance immediately

deposited $150 in bitcoin with the bonus. I played a slot game that they say wasn't allowed under the bonus structure, so they stole the entire deposit.

DO NOT USE THIS CASINO.

3 February 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook includes detailed guidelines about bonus usage and restricted games. Playing an ineligible slot while a bonus is active may result in the forfeiture of associated deposits or winnings. If you have concerns, contacting support can help clarify your specific case.

Rated 1 out of 5 stars

AVOID

AVOID! If you want to withdraw any vault dividends, you need to KYC. If they win big, they wil force KYC on you and still wont let you withdraw. They say theyre regulated but they allow people from restricted countries such as the US. Im sure they allow minors to play there as well.

1 January 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook implements KYC procedures to ensure compliance with standard regulations and to protect underage or unauthorized users from accessing the site. Dividends and large wins may prompt verification, which is a common practice across many platforms. We continuously refine these processes to balance security with user convenience.

Rated 1 out of 5 stars

there was a dividend distribution and…

there was a dividend distribution and they suddenly changed it... now you need to have a sertain level to get the dividend.... ill bet when you reach that level they raise it again... feels very scammy....

15 January 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook adjusts dividend eligibility to maintain sustainability and fairness across all users. If you’re concerned about your level or any updates, contacting support or reviewing the guidelines can provide clarity.

Rated 2 out of 5 stars

Mods/Support priorities

I will not say anything negative about the casino, the withdrawals, or the games because they have been good to me, and I've never had issues with those aspects. However, the chat is unfortunately filled with people who beg, either passively or directly. I recognized one such individual and called him out, reporting him multiple times with screenshot evidence of his repeated begging behavior.

I am writing this for a reason; despite my reports, this individual was never muted or suspended, which, honestly, made my experience uncomfortable. Regardless, I confronted him long ago, got insulted, and moved on. It wasn't a big deal to me at the time.

About three weeks ago was this person's birthday. He disgustingly used it as an opportunity to beg for money, mentioning his birthday probably 50 times that day. Since then, I've decided to greet him with "happy birthday" every time I see him as a form of commentary on his behavior. Yesterday, nothing had changed; I greeted him with "happy birthday" as usual, which led to me being muted for six months because I made his experience uncomfortable.

It's mind-blowing to me that I've been trying to get this guy muted for so long, yet I'm the one who gets muted. To add to the frustration, they initially refused to tell me why I was being muted, which left me confused until I pieced together what had happened.

Chips is a place where you can make good friends, and I believe I've become someone you can have a conversation with and enjoy there. Regardless, I won't appeal this mute; I just wish they took better care of their chat.

7 January 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook respects your perspective and values the feedback you’ve provided about our chat policies and moderation. We strive to cultivate a positive community where patrons feel comfortable. We understand your frustration regarding inconsistent or delayed action on reported behavior and regret any discomfort this caused. Occasionally, the volume and timing of reports can create challenges in real-time enforcement, but we continue to refine our policies to better address these situations.

Regards,
Chips

Rated 1 out of 5 stars

I was specific with the support before…

I was specific with the support before depositing. I wanted kyc to be done and I wanted to know the amounts I am able to withdraw. They told me that there wasn't a clear amount but that players have withdrawn 10-20k at a time without problems.

Okay, so I deposit. I win and at this current moment I have about 5.3k dollars in the account. I asked, because it felt like I was being restricted to how much I could bet at a time, if my account was being limited. Their answer was "I will look into it and come back to you".

Okay so I wait. And now when I check the account for a response I get a message saying that my account has been restricted and I am not able to withdraw any money. This has me incredibly upset to the point of not knowing wtf to do. I ask them what the they mean by this, and all they answer is to contact their email for support, because now apparently the chat support is not sufficient anymore.

I go into their telegram channel and ask wtf they are doing, and obviously upset trying to get an answer. They block and kick me from the channel.

I have written a message to their mail, but i do expect it to be pointless. Scammers don't react to things like this. It's just a trashcan with a bunch of angry people they've scammed. My case won't be solved, and I can honestly say that without even having to see if they care to respond. I have also contacted casino guru to have them contact them and hopefully the gaming commission so they can have their license taken from away.

This is nothing but crooks.
DO NOT 🚫 Deposit money on this site. You may be lucky to withdraw a few times, but eventually it will be locked.

4 January 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook understands your concerns and regrets the frustration you’ve experienced. We want to emphasize that account restrictions are typically prompted by verification or security-related factors. These measures are intended to protect players and the integrity of our platform. We understand this process can feel abrupt, and we acknowledge the importance of timely communication.

Regarding your specific case, the request to reach out through email or other official channels usually reflects a need for the internal team to gather and review documents—particularly for larger withdrawals—to ensure compliance with regulatory obligations. That said, it’s recognized that any delays or perceived lack of transparency can undermine trust.

We remain committed to facilitating a fair resolution for individual cases, so we encourage you to continue following up with our team for detailed updates. Listening to user feedback, we regularly improve our support structure to ensure clearer, more responsive channels of communication.

Rated 5 out of 5 stars

New team very nice

My account was recover and like I saw support is very professional now 😍

1 January 2025
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook recognizes that transitions in management can lead to confusion and concern. While we operate under our own processes and policies, changes elsewhere are generally unrelated to our current operations. We encourage you to continue reaching out through the official channels if you haven’t received resolution yet. This helps ensure that your specific account details and affiliate balances are properly examined.

Rated 1 out of 5 stars

Made a deposit… played little bit and…

Made a deposit… played little bit and can’t withdraw my money because they are implementing withdrawal allowance bullshit. They tell me how much I can withdraw based on my previous 28 days of activities but they won’t tell me how much I need to wager in order for me take out whole balance… such a bs site.. run far far away from this bs shop.

31 December 2024
Unprompted review
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Reply from Chips.gg Casino

Chips.gg Casino and Sportsbook is aware that our withdrawal allowance guidelines can feel restrictive, particularly for newer or infrequent players. These measures are designed to protect user accounts, verify wagering activity, and maintain platform integrity. However, we recognize the importance of clarity regarding what’s required to access your full balance. The support team remains available to provide additional insight, especially if you’d like step-by-step guidance on how your gameplay activity factors into withdrawal limits.

Rated 1 out of 5 stars

Chips: A Scam Wrapped in Flashy Lights

I joined Chips a couple of months ago, and at first, it seemed fine. I deposited a lot, lost some, and won some (overall, I’m at a net loss). However, the more time I spent there, the more obvious it became that this place is shady and outright scammy.

Most of the positive reviews here seem fake or paid. I’ve noticed that the admins send tips to people who share positive reviews, which motivates them to write these glowing 5-star ratings.

So, here’s my honest review of Chips Casino, based on my personal experience and that of some of my friends.

Rigged Withdrawals:
The biggest red flag is how they handle withdrawals. Today, I won $200—not even a huge amount but I couldn’t withdraw it. This is after depositing over $3,000 on the site. When I contacted support, all I got was a generic, copy-paste response explaining their system. No actual help, just excuses.

Chips hides behind unclear withdrawal policies, so you don’t even realize you’re being scammed until you try to cash out. It’s a deliberate tactic to make sure no player can ever profit. If you win, they’ll either ban your account or set your withdrawal limit so low (like $50) that it’s impossible to come out ahead. It’s just one big scam disguised as a casino.

Imagine if someone hits a max win on a slot, let’s say Tombstone Rip. The minimum winnings are $30k, but they will obviously not let you withdraw that money. So what’s the point of playing here?

Censorship and Silencing Players:
When I tried sharing my experience in the chat—calmly and without using any offensive words—they muted me almost instantly. A little while later, I was also muted from their Discord server. It’s clear they’ll do anything to silence players who expose their scams.

When you ask support why they muted you, they won’t give a direct answer. Instead, they’ll send a copy-paste response listing some possible reasons for being muted—none of which actually apply. Of course, they refuse to address the issue or provide any real explanation.

Fake Community and Rigged Challenges:
Another thing I noticed is how fake the whole “community” feels. There are users pretending to be regular players, but they’re clearly working with the casino. These people defend the site like it’s their personal business, and I’ve even seen some of them become moderators.

I understand people might be scared because the mods will mute them for the slightest criticism, but it makes no sense to defend these scammers, like some people here do. A lot of my friends and players I know have already been muted for speaking out.

They also run challenges like 'King of the Hill' and 'Beat the Boss,' which could’ve been fun if they weren’t so rigged. Most of the time, these are won by streamers playing with house money. I recently saw a streamer set the BTB challenge and then, the next day, beat their own multiplier to claim the prize. It’s laughable.

Cheap Marketing Tactics:
Then there are the “rains.” They do this constant giveaway of small amounts of money in the chat to keep people hooked. Last week, the co-founder Tacy gave away $250 in rains, but it’s meaningless when no one can actually withdraw anything. It’s just a shady tactic to make the casino seem generous.

Final Thoughts
I’m honestly glad this happened when I “only” won $200. My losses are way bigger overall, but this was the wake-up call I needed. Chips isn’t just a bad casino—it’s a deliberate scam.

If you’re considering joining, don’t. Save your money, your time, and your sanity. This place is rigged to take your money and silence anyone who speaks out. Stay away and warn others before they fall for the same trap.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Lock withdraws

Shady casino! Stay away! The disable withdraws as soon as you make bigger depos. The claim you are breaking TOS but won't elaborate on it and just stop replying at all. Worst customer support ever!

10 December 2024
Unprompted review
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Reply from Chips.gg Casino

We take feedback like this very seriously and regret that you had such a negative experience. At Chips.gg, transparency and fairness are our priorities, and we’re committed to resolving issues promptly. If a withdrawal was disabled, it’s usually due to account reviews or suspected terms violations, but we strive to provide clear communication in such cases.

If you feel the situation wasn’t handled properly, please reach out again to our support team with any unresolved concerns. We’re here to assist and ensure fair treatment for all users. We value our players and are continually working to improve our processes to prevent experiences like this in the future.

Rated 1 out of 5 stars

Scam and Rigged Casino

Scam and Rigged Casino
First off, their website is thrash. Not mobile friendly at all
Second they wont let me close my account. No responsible gaming options. No one is answering customer support email
Now the cherry on top
If you win ,you won't get your money. Even if you kyc. I won 20k and wouldn't give me my money even though I've sent them invoices of my daughters hospital bill.
Stay away,actually run
Update 25.12.2024
After countless emails and request they still wont close my account, as I've requested
Update 15.02.2025
They still won't close my account. Wont even answer the emails. They've now disabled their livechat

25 December 2023
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello Mookis,

Your case was settled nearly a year ago.

You were allowed to withdraw but decided to gamble the money instead. You also continued to make deposits and play while having an open complaint against our casino.

We have many responsible gambling options available here: https://chips.gg/profile/general-responsible-gambling

We would appreciate if you did not spread false information on Trustpilot.

Thanks,
Chips

Rated 1 out of 5 stars

Will block withdrawals whenever they…

Will block withdrawals whenever they feel like. Some rollover for no reason. When rollover get completed it will lower the allowance. Pretty much a system to allow them to not allow you to withdraw your winnings. Beats the whole purpose of being a crypto casino no?

2 December 2024
Unprompted review
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Reply from Chips.gg Casino

Hello Redi,

We understand your concerns regarding withdrawal processes and rollover requirements at chips.gg. Our goal is to provide a transparent and fair gaming environment, and we apologize if our policies have caused any confusion or inconvenience.

Thanks,
Chips

Rated 1 out of 5 stars

Banned after requesting withdrawal

My account got banned after requesting withdrawal and completing KYC procedure. Avoid this website at all costs.

ID: zeferreira1337

20 November 2024
Unprompted review
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Reply from Chips.gg Casino

Hello Jose,

We understand your frustration regarding the account ban following your withdrawal request and completion of the KYC procedure. At chips.gg, we are committed to providing a fair and transparent gaming environment, and we take such matters seriously.

Thanks,
Chips

Rated 5 out of 5 stars

Love much nice casino Amazing ❣️

9 November 2024
Unprompted review
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Reply from Chips.gg Casino

Hello Fiza,

Thank you so much for your kind words and enthusiasm! We’re thrilled to hear you’re loving your experience at chips.gg. Your support motivates us to continue providing the best gaming experience possible. If there’s anything we can do to make your time here even more enjoyable, let us know—your feedback is always welcome!

Thanks,
Chips

Rated 5 out of 5 stars

Chips staff have been really helpful…

Chips staff have been really helpful every time iv needed assistance the site is great and staff are awesome I recommend the site 1000%

4 November 2024
Unprompted review
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Reply from Chips.gg Casino

Hello Tare,

Thank you for such a glowing recommendation! We’re delighted to hear that you’ve had consistently positive experiences with our staff and that you enjoy using chips.gg. Providing exceptional support and a top-tier gaming experience is what we aim for every day. Your trust and enthusiasm mean the world to us, and we’re thrilled to have you as part of our community!

Thanks,
Chips

Rated 5 out of 5 stars

10/10 Fav casino.

Ive joined this casino 7. 6. 2024 (20:48) and i dont regret a single second spent on here. Great casino, in love with original games. Great community,staff,games..
Very nice rewards for wagering. VIP Ranks. Code drops everyday that rewards active people. Very helpful support. Nice features, for example KOTH that rewards the winner with biggest multiplier, great affiliate program and nice promotions, events. In love with this casino❤️🍀

7 June 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello Snipex,

Thank you for such a detailed and enthusiastic review! It’s amazing to hear how much you’re enjoying your experience with chips.gg since joining. We’re delighted that our original games, supportive community, helpful staff, and rewarding features like VIP ranks, code drops, and KOTH have made a strong impression. Your love for the casino and appreciation for the details we’ve worked hard to implement truly means the world to us.

Hearing feedback like yours reminds us why we strive to create unique experiences for our players. We’re thrilled to have you as part of the chips.gg family and can’t wait to keep surprising you with more exciting features and promotions.

Thanks,
Chips

Rated 1 out of 5 stars

never saw a site this corrupted

never saw a site this corrupted

-goat-

2 November 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello Nico,

We’re sorry to hear about your negative experience and take such feedback very seriously. At chips.gg, we are committed to transparency, fairness, and providing the best possible experience for our players. If you’ve encountered specific issues or feel something hasn’t been handled correctly, we encourage you to share more details so we can investigate and address the matter promptly.

Your feedback helps us identify areas where we can improve, and we want to ensure that all players feel confident and valued on our platform.

Thanks,
Chips

Rated 5 out of 5 stars

10/10 Best Casino Around

This site has been nothing but amazing! I've joined a few months ago through an affiliate I play with and I must say I am beyond happy.
The selection of games is massive, from slots to sports betting to original and more. The community is great, everyone on the site is super friendly and helpful, ESPECIALLY THE STAFF. The deposit and withdrawal process is super fast and seamless. Not to mention the amount of free bonus codes and rain that is dropped multiple times a day. If you're looking for a community, not just a casino, chips is the place to be!

2 November 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello Peter,

Thank you for such an enthusiastic and thoughtful review! We’re thrilled to hear that your experience with chips.gg has been so positive. Our goal is to offer more than just a gaming platform—we aim to build a welcoming and engaging community where players can enjoy not only a wide variety of games but also camaraderie with like-minded individuals.

It’s fantastic to hear that you’re happy with the game selection, our fast deposit and withdrawal processes, and the generosity of our bonuses and promotions. We’re especially proud that our staff has made such a great impression, as we strive to deliver top-notch support and a friendly environment. Your feedback inspires us to keep improving and offering an experience that exceeds expectations.

Thanks,
Chips

Rated 5 out of 5 stars

trusted casino

trusted casino

27 October 2024
Unprompted review
Chips.gg Casino logo

Reply from Chips.gg Casino

Hello Janogerman,

Thank you for your trust and support! At chips.gg, we prioritize transparency, fairness, and security to provide our players with a gaming environment they can rely on. Your confidence in us means everything, and we’re committed to maintaining the high standards that earned your trust.

Thanks,
Chips

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