The shipping time was great. However the price / quality ratio of the product is lacking. The material felt cheaper in person than on the photos, the cut is also not very flattering (it bulges at the... See more
Company replied
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See what reviewers are saying
I ordered two items from Chiquelle in June 2023. When the items arrived, they didn't fit right, so I returned them. I received confirmation that they had got my items back. It has been over three... See more
Really good shopping here once more with such good collection. Quality of material is improving. Only the prices are quite comparable to bigger clothing brand so the tendency is not to buy here
Company replied
I normally loved the quality of the clothes from chiquelle, but my last two orders were dissapointing. Quality wasn't worth the money even though they're asking way more money than years ago. Especial... See more
Company replied
Company details
About CHIQUELLE.COM
Written by the company
Chiquelle.com (Chiquelle AB - Org. 556889-8992) is a Swedish brand selling clothes, bags and accessories for young and fashionable women. Chiquelle started in Sweden (Stockholm) and Europe in 2012 and directly expanded to United States and countries worldwide as well. Today we are proud of being one of the fastest growing online fashion stores in Sweden and the Nordic countries and we ship to more than 70 countries worldwide. Chiquelle's Headquarters in Stockholm is: ''a luxury fashion world behind the scene's''.
Our goal is to inspire women/girls with offering the latest trends and unique products.
During daily updates on Instagram we engage and inspire our customers, which nowadays have become our fans. A reason why our customers become to be fans is our highly focus on Customer Service. Our goal, every day to every customer, is that all people should left the conversation with a smile. We are working on daily basis to offer an excellent Customer Service in email, chat and our social media channels.
We are proud to tell you that Chiquelle is a six-times awards-winner and won the biggest International E-commerce Award in Barcelona as well (June 2017). Furthermore we won ”Newcomer of the Year” and ”Mobile experience of the Year” at Jetshop Awards 2015 and ”The rising star” at the international ecommerce event Nordic Commerce Summit 2015. In 2017 we won two more awards: ’E-commerce Store of the Year’' and ‘'Design of The Year’’ at SEBC, Scandinavia's biggest e-commerce event.
“Chiquelle.com is an online shopping destination that you need to bookmark and visit again and again.”
Contact info
2.7
Poor
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CHIQUELLE.COM
Hi Kristina,
Thank you for taking the time to write us a review.
That makes us so happy to hear! Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Amazing quality!
31 August 2022
Reply from CHIQUELLE.COM
Hi Marie,
Thank you for taking the time to write us a review.
That makes us so happy to hear! Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Lovely stuff!
29 August 2022
Reply from CHIQUELLE.COM
Hi Vanessa,
Thank you for taking the time to write us a review.
We are so happy to hear you're happy with your Chiquelle experience. Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Shipping takes too long
Shipping takes too long, it says that it’s supposed to take way shorter
16 August 2022
Reply from CHIQUELLE.COM
Hej Nelly,
Tack för att du tagit dig tid att lämna ett omdöme.
Vi förstår - vi vet att du ser fram emot din beställning! Vi kan se att det inte gått 5 arbetsdagar än och vi har mailat dig idag med mer information. Vi gör allt vi kan för att du ska få motta paketet så snart som möjligt ❤
Vi önskar dig en fin dag,
Chiquelle.com
PERFECT SO FAST!
10 August 2022
Unprompted review
Reply from CHIQUELLE.COM
Hi Guusje,
Thank you for taking the time to write us a review.
We are so happy to hear you're happy with your Chiquelle experience and the delivery❤
Wishing you a nice day,
Chiquelle.com
Great clothes!
Great clothes!
The clothes are so chique and of great quality. I really do not understand the complaints about sizes. I always have a regular size S and it is not too tight at all. Brands like Zara are way smaller.. But ok..
2 August 2022
Unprompted review
Reply from CHIQUELLE.COM
Hi Eva,
Thank you for taking the time to write us a review.
That makes us so happy to hear! Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Clothes made for tiny humans
Clothes are made for tiny humans, even in a size large. Looked nice but will not buy again.
28 July 2022
Reply from CHIQUELLE.COM
Hi R.L,
Thank you for taking the time to write us a review.
We're so sorry to hear that the sizes was too small. We are working on it and we really appreciate your feedback ❤ We hope you will come back soon!
Wishing you a nice day,
Chiquelle.com
On time delivery, good quality
The clothes had good quality for the price. It was delivered on time.
23 July 2022
Reply from CHIQUELLE.COM
Hi Mahas,
Thank you for taking the time to write us a review.
That makes us so happy to hear! Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Ordered an XL skirt n a L n neither of…
Ordered an XL skirt n a L n neither of them fitted me. Made my mom n friends Try it on n it fitted my friend n my cousin, both Of them wear s/m). Quit disappointing honestly. I know the difference between a brand that is inclusive and a brand that only targets certain people. I guess this is one of those brands that is only for skinny people. Fortunately made my cuz buy them...but I basically lost sum money
23 July 2022
Reply from CHIQUELLE.COM
Hi,
Thank you for taking the time to write us a review.
We're so sorry to hear that the sizes was not what you expected. We are working on it and we really appreciate your feedback ❤
Wishing you a nice day,
Chiquelle.com
Fantastic❤️
12 July 2022
Reply from CHIQUELLE.COM
Hi Jurgita,
Thank you for taking the time to write us a review.
Your review makes us so happy❤
Wishing you a nice day,
Chiquelle.com
My package is waiting ready from 1 week…
My package is waiting ready from 1 week in warehouse to be sended. They say on website delivery 3-5 bussines days….
26 June 2022
Reply from CHIQUELLE.COM
Hi Agnes,
Thank you for taking the time to write us a review.
We're sorry to hear that! We see that your order was shipped the day after you placed the order. After that, there was a delay in the scanning from Bring causing you to not see any updates. We see that your order was delivered and collected the day after your review was posted and we hope your are happy with your new dress 🌸
Wishing you a nice day,
Chiquelle.com
This is the best apparel brand ever
This is the best apparel brand ever! There isn't a clothing store in Miami where I live that can match them. My entire wardrobe is Chiquelle. Thanks to them, I often receive compliments on my sense of style. Additionally, the quality is outstanding. I'm here to tell you that US apparel cannot match their incredible quality. Shipping is incredibly quick. I'm just glad I found a clothing line that appeals to me and is fantastic all around.
23 June 2022
Unprompted review
Reply from CHIQUELLE.COM
Hi Teresa,
Thank you for taking the time to write us a review.
Wow, your review makes us so happy! Thank you so much for shopping with us. We hope to see you back soon ❤
Wishing you a nice day,
Chiquelle.com
Very unconsistent in sizing and…
Very unconsistent in sizing and expensive if you return items. Bough a skirt in the same model and size but way too small while the other still fits.
21 June 2022
Reply from CHIQUELLE.COM
Hi E,
Thank you for taking the time to write us a review.
We're sorry to hear that you're not happy with your order. We appreciate your feedback ❤
Wishing you a nice day,
Chiquelle.com
Rask levering, super service!
Rask levering, god kvalitet og ingen problem med retur😊 Super kundeservice!
10 June 2022
Reply from CHIQUELLE.COM
Hi Therese,
Thank you for taking the time to write us a review.
That makes us so happy to hear! We hope to see you back soon ❤
Wishing you a nice day,
Chiquelle.com
Bad fitting and slow delvery
8 June 2022
Reply from CHIQUELLE.COM
Hi Hanne,
Thank you for taking the time to write us a review.
We're sorry to hear that you're not happy with your Chiquelle experience. We appreciate your feedback ❤
Wishing you a nice day,
Chiquelle.com
Quick delivery and nice dress 😊
3 June 2022
Reply from CHIQUELLE.COM
Hi Satu,
Thank you for taking the time to write us a review.
We're so happy to hear that! We hope it will bring you lots of joy this summer 🌸
Wishing you a nice day,
Chiquelle.com
Reply from CHIQUELLE.COM
Hej Petra,
Tack för att du tagit dig tid att lämna ett omdöme.
Vi blir så glada! Vi hoppas att plaggen blir riktiga favoriter i sommar 🌸
Vi önskar dig en fin dag,
Chiquelle.com
Reply from CHIQUELLE.COM
Hi Terhi,
Thank you for taking the time to write us a review.
That makes us so happy to hear! We hopte to see you back again soon ❤
Wishing you a nice day,
Chiquelle.com
Quality faithful to the picture
The dress is quite faithful to the picture. It’s a little too wide for me (1.68, 55kg). However, I’m keeping because it’s fits very well with a belt.
26 May 2022
Reply from CHIQUELLE.COM
Hi Ianele,
Thank you for taking the time to write us a review.
We're happy to hear that! Thank you for shopping with us ❤
Wishing you a nice day,
Chiquelle.com
Reply from CHIQUELLE.COM
Hi Anne,
Thank you for taking the time to write us a review.
That makes us so happy to hear! We hope it will bring you lots of joy 🌸
Wishing you a nice day,
Chiquelle.com
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