Chiswickcomputers Reviews 46

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and expertise, often highlighting their willingness to go above and beyond. Many people appreciate the prompt and efficient service, noting that issues are resolved effectively and with clear communication. The products and services provided are frequently described as excellent, with consumers reporting satisfaction with repairs, new computer builds, and ongoing support. Reviewers often mention the company's honesty and dedication to customer interests, making them a trusted resource for their computer needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff, particularly some... See more

Service

Consumers find service to be positive, consistently describing it as prompt, efficient, and professional.... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of sourced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My company has had contract with Steve and his company for over 20 years for 5 computers and the software program. He has supported the software program over un-social hours as we use for supporting v... See more

Rated 5 out of 5 stars

Steve is one of a kind: old style customer values, amazingly generous with his time, very clear explanations and a font of decades ' worth of expertise. Talk to him before deciding you need more memor... See more

Rated 5 out of 5 stars

I have been using Chiswick Computers for over 7 years and I've always been very grateful for their help. In this latest occasion, I had a problem with my printer and I very much appreciated the engi... See more

Rated 5 out of 5 stars

Excellent company. I used Chiswick Computers previously to replace the logic board of my iMac and the computer has run fine since; until recently! A quick call and conversation diagnosed my issue... See more


Company details

  1. Computer repair service
  2. Computer consultant
  3. Computer Hardware Company

Written by the company

Established in 2003 Chiswick Computers provides support and repair services for all makes of computer and most types of issues. We also build business and gaming grade computers and have been doing so since about 2006. We sell both new desktops and laptops including refurbished items with full warranties. Our customer base runs from home users of all ages to SME's. No matter what you need or what your issue is we are here to provide help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best and most reliable computer experts you will find.

Steve from Chiswick Computers searched and found the best new laptop for me and spent the most of the day in getting me set up and holding my hand as I have almost no knowledge with regard to understanding this technology, I just want to be able to click buttons and get what I want. Steve patiently took me through this process.

21 November 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Thank you Gonzo, although I struggle to call you that especially as I used to be an avid fan of The Muppets. However, I have now worked out who you are and understand the link to your surname "Goose". Thanks for the lovely 5 star review and I hope that you enjoy your new laptop. Best wishes, Steve

Rated 5 out of 5 stars

I have use Chiswickcomputers for many…

I have use Chiswickcomputers for many years and their service has always been exceptional they are very professional and extremely patient and always take there time to resolve any situation will always recommend to family and friends continue the great work CHISWICKCOMPUTERS

18 November 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Thank you so much for your 5 star review. We really appreciate it. I am glad that we were able to resolve your problems. Best wishes Steve @ Chiswick Computers

Rated 5 out of 5 stars

My company has had contract with Steve…

My company has had contract with Steve and his company for over 20 years for 5 computers and the software program. He has supported the software program over un-social hours as we use for supporting vulnerable people 24/7. His response to any problems has been prompt and with warm response. He has given right advice and saved us substantial amount of money by understanding my business and building the IT aroung it. He has regularly ensured our hardware and software were up to date to reduce any risk of problems and meeting regulations like GDPR. All my office staff has found him and his team easy to approach. Thank you Steve and your team.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Being green with Chiswick Computers

I have been using Chiswick Computers for over 7 years and I've always been very grateful for their help.
In this latest occasion, I had a problem with my printer and I very much appreciated the engineer's prompt home visit. Steven solved the problem there and then and was informative on other issues I enquired about. For me, the idea of repairing or refurbishing a computer goes hand in hand with trying to avoid creating wastage. It's part of being green.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Steve and his team have built three computers for me with specs to suit what I need. He has sorted out my computer problems over many years. He is quick to respond to technical issues and always finds a solution. So good to know he is always there when I need him.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Long standing customers of Steve

Long standing customers of Steve, even though we moved from Chiswick 11 years ago. Couldn't do without his counsel and is always our go-to person every time we have tech problems. Always proficient and on the ball.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service as always.

Excellent service as always beginning with great communications from Steve identifying the problem and keeping me updated about the ordering of parts and repair estimate. I have used Chiswick Computers for repairs several times and recommended their services to friends who have been similarly impressed. A thoroughly professional company.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

A great service

I have been using Chiswick Computers for many years and Steve is always so patient, taking time to make sure all issues are resolved. He has sourced laptops for myself and all my children and then made sure they are all set up properly. I really appreciate the care he gives to his customers.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Chiswick Computers…

I have been using Chiswick Computers for over 16 years and I have always had the best customer service & experience from Steve and his staff. I cannot recommend this company highly enough and Steve is so honest he does not give bad advice and he always put the customers interests first and before his. Thank you Steve for all your help over the years.

15 July 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Hello Michael, I want to thank you for your Trustpilot review and your loyalty as a customer to Chiswick Computers. 16 years is a very long time and I want you to know that we, I, really appreciate that. Customer service along with giving our customers the right and honest advice is very important to us and of course doing a great job on your computer goes without saying. Thank you for leaving this great review

Rated 5 out of 5 stars

Problem solving

No matter what the problem, Steve at Chiswick Computers always manages to solve it. This time it was outlook emails. He is patient, knowledgeable and very efficient.

9 July 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Thank you so much Minnie for your 5 star review. you have been a customer for a very long time. Thank you for being such a loyal customer and I am always happy to help. Steve

Rated 5 out of 5 stars

Set up new laptop/recycle old one

Steve set up my new laptop and got me up and running, having transferred all my photos, data and apps from the old one. I have used Chiswick Computers for over 10 years and can't recommend Steve and his team highly enough. Also, he took the old laptop to secure wipe the hard drive for recycling.

8 July 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Thank you so much for the lovely 5 star review Caroline. I really appreciate it along with your loyalty to our business. I hope that your new laptop lasts as long as the old one lol. Steve

Rated 5 out of 5 stars

Excellent company.

Excellent company.
I used Chiswick Computers previously to replace the logic board of my iMac and the computer has run fine since; until recently!
A quick call and conversation diagnosed my issue and what steps would be necessary to fix it.
However, the advice I was also given is that it wouldn’t be worth it - whilst the computer would have a new lease of life, it’d still be “old” and unable to run latest OS or apps.
A refreshing honesty - they could’ve taken the business but preferred to give good advice.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Super reliable and solver of problems

Steve has looked after me and my pcs over the years. He is diligent, never gives up and always resolves problems for me. He's the person we all need when sitting at home alone with an issue.

16 May 2025
Unprompted review
Chiswickcomputers logo

Reply from Chiswickcomputers

Thank you very much Vivien for your lovely review. I am always happy to help and was pleased I could resolve your issue. Best wishes, Steve

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look