Product was brilliant, price good, sent promptly. Unfortunately the packaging had a very strong perfume smell, so I had to dispose of all of the packaging to avoid damaging the chocolates. I would h... See more
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Didn’t receive my order. Wasn’t contacted by them and eventually I tracked down the owner who said he’ll send part of my order out, which hasn’t happened. Be VERY careful buying from them.
The company is great and very speedy. The chocolates are exquisite as always. I highly recommend using Chocokingdom. I’ve always been very satisfied with the company and have made numerous purchases
I love these chocs.. let down by another seller on Amazon once too many. So will come to these guys again.
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Hasn’t replied to negative reviews
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I love these chocs.
I love these chocs.. let down by another seller on Amazon once too many. So will come to these guys again.
Easy to order and fast delivery.
Order not received
Didn’t receive my order. Wasn’t contacted by them and eventually I tracked down the owner who said he’ll send part of my order out, which hasn’t happened. Be VERY careful buying from them.
I have not received it as yet
I have not received it as yet. I got a message saying it would be delivered, unfortunately I wasn't home. I redirected to collect at post office and they still have not received it
Mixed service
Product was brilliant, price good, sent promptly. Unfortunately the packaging had a very strong perfume smell, so I had to dispose of all of the packaging to avoid damaging the chocolates. I would have thought a chocolate company would know better.
Cancelled my order without any…
Cancelled my order without any explanation whatsoever ever!! Very strange…..I emailed but got zero response! Avoid this site
Excellent.
Excellent price, communication and delivery. The chocolates are quite nice as well!
I’m still awaiting delivery from your…
I’m still awaiting delivery from your courier (Royal Mail).
Easy order and easy delivery on time…
Easy order and easy delivery on time and very good price.
ALMOST OUT OF DATE
Before I give a negative review I will always give the company a chance to respond and rectify.
I ordered a birthday gift for my son-in-law, his favourite chocolates. They arrived in good time, but the problem was the 'best before' date. Just 17 days left, they would have been out-of-date on his actual birthday and I did not want to give him out-of-date chocolates. The box they were in also had a very strange floral scent!
I immediately emailed Chocokingdom explaining how disappointed I was, it was ignored.
3 days later I emailed them again, asking for a resolution, I used capital letters and asked them to PLEASE RESPOND, again, ignored.
Terrible customer service!
An expensive mistake on my part.
Chocolates expire in a month
I have ordered from them twice. Ordered 3 big boxes of Cot e dor chocolates which all had an extremely short expiry date of a month. I emailed them twice about this and never got a response back. Extremely poor customer service, I don’t know why they even bother to put an email address down as a form of contact if they don’t reply to them.
Great product quick dispatch p&p on the…
Great product quick dispatch p&p on the high side
A great company with quality chocolate
The company is great and very speedy. The chocolates are exquisite as always. I highly recommend using Chocokingdom. I’ve always been very satisfied with the company and have made numerous purchases
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