Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more
Company replied
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Leslie Anna was very helpful in solving my particular situation. She took the time to find out why my recurring distribution didn’t happen and then she took even more time to make sure it was resolved... See more
Company replied
I have been doing business with Choice for many years and they are always very helpful with any issues or questions I have. they have a great team of folks and I would highly recommend them to anyone... See more
I needed some info from Digital Trust and Jacob was there to help me. He was very pleasant and he answered every question I had plus provided other useful info that helped my situation. Thanks Digit... See more
Company replied
Company details
- Investment service
- Alternative Financial Services
- Cryptocurrency Service
- Financial Institution
- Non-bank financial service
- Retirement Scheme
Written by the company
Same bitcoin. Less taxes.
Contact info
United States
- choiceapp.io
You should know
4.9
Excellent
320 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jacob McMillan was very courteous and…
Jacob McMillan was very courteous and helpful.
31 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Jacob's care! We appreciate you, Brian!
Lucas Sarcona is amazing!
Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Krielow, Maria, Chelsea, Garrett, Brian, Kayla and more. I vote to make Lucas your operations BIG BOSS to clean up your three-month delay customer service problems. Cheers, Scott
31 March 2026
Unprompted review
Reply from Choice
Hi Scott, we're sorry to hear you had some delays but are happy to hear Lucas was able to take you across the finish line. If you have anymore questions or needs, please don't hesitate to reach out.
Reply from Choice
Thank you for your feedback on Lucas's care! We appreciate you, Jose! If you have anymore questions in the future, please don't hesitate to reach out.
Aliyah Jackson
Aliyah Jackson, whom I dealt with, handled my questions and solved my problems quickly and effortlessly.
30 March 2026
Unprompted review
Reply from Choice
Vince, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Kayla is a super helpful human agent!
Kayla was super helpful and went the extra mile for me!
27 March 2026
Unprompted review
Reply from Choice
Joshua, we're here to help and we're so glad that Kayla was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
My issue was addressed and solved by Jacob in a snap!
My issue was addressed and solved by Jacob in less than five minutes.
27 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Jacob's care! We appreciate you, Rob!
My problem was taken care of perfectly
My problem was taken care of perfectly, Very courteous, friendly, knowledgable, and helpful. I would definitely recommend to anyone.
24 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Greg! If you have anymore questions in the future, please don't hesitate to reach out.
Aliyah was very pleasant and helpful
Aliyah was very pleasant and helpful. I would highly recommend her to help with any issues.
23 March 2026
Unprompted review
Reply from Choice
Terry, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Respond to my requests for help quickly…
Respond to my requests for help quickly and are thorough. Leslie Anna was extremely helpful and very pleasant.
25 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Richard!
Digital Trust Customer Service
Leslie Anna was friendly and was able to provide me with the information that I needed immediately. Thank you.
25 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Lynn!
Leslie Anna was professional
Leslie Anna was professional, yet personable and assisted me in conversation that explained things well.
And went into immediate action.
24 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Barbara!
Lucas and Joelle are exceptional beyond words!!!
Lucas and the Digital Trust / Choice team answered all of my questions promptly and guided me through the Traditional IRA to Roth IRA Conversion Process sending me the specific forms to create a new Roth account and to transfer my funds. The process was straight forward and efficient. The Support Team including Lucas and Joelle were highly skilled and great to work with.
23 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, KSG! If you have anymore questions in the future, please don't hesitate to reach out.
Quick and helpful information from Lucas
20 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Lucas's care! We appreciate you, Kevin! If you have anymore questions in the future, please don't hesitate to reach out.
Fast customer service solution
Lucas was great. He resolved my issue right away. Thank you!
16 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Lucas's care! We appreciate you, Flor! If you have anymore questions in the future, please don't hesitate to reach out.
John answered all my questions and…
John answered all my questions and redirected me to the person who solved my issue. It was a pleasure. Thank you, John.
6 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on John's care! We appreciate you, Jim!
Leslie was exceptional in helping me…
Leslie was exceptional in helping me today, she deserves a raise!
6 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Jim! Thanks for your feedback on Leslie's care. If you have anymore questions in the future, please don't hesitate to reach out.
All aspects were 5-star!!
6 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Steven! If you have anymore questions in the future, please don't hesitate to reach out.
Leslie Anna is an excellent Dignity Trust representative
Leslie Anna is professional, courteous, knowledgeable and aims to please. Her interaction with me is much appreciated.
5 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, John!
My trouble was resolved in 2 minutes!
2 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Douglas! If you have anymore questions in the future, please don't hesitate to reach out.
It was easy to report a problem and…
It was easy to report a problem and then get it fixed with a credible technician.
2 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, John! If you have anymore questions in the future, please don't hesitate to reach out.
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