Wombwell branch managed my late wife's funeral with dignity and respect two years ago. So was a no brainer when it came to sorting my funeral plan. Staff gave all relative information Were not p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We Chose Pink’s Funeral Walingham (Choices) because we had used them before for my farther and also we have made a plan for my mother when it’s needed. As the service was so good and the lady was so h... See more
Company replied
After deciding to proceed with a Choice Funeral Plan for my elderly mother, I spoke with Hayley on the phone who was so thoughtful and helpful while guiding me through the whole process. We develop... See more
Company replied
Have used Earls funeral services in the past and always found them to be very helpful and considerate. They were very respectful of my wishes and explained everything in detail without any pressure. W... See more
Company replied
Company details
Written by the company
Our Funeral Plans enable you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising. Choice Funeral Plans can be purchased direct, or they can be purchased in funeral homes which are operated by the Funeral Partners Group. Funeral Partners is a network of Funeral Directors throughout the UK, most of which are well-established local firms. Some of our businesses have been around for over 300 years.
A plan to suit you
Written by the company
- Our Funeral Plan allows you to make arrangements for your funeral, which may protect your loved ones from uncertainty about your final wishes and risks of rising costs for these services.
Contact info
46 The Terrace, TQ1 1DE, Torquay, United Kingdom
- 01803 298 243
- info@choiceplan.co.uk
- choiceplan.co.uk
4.9
Excellent
920 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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We have been with you for several…
We have been with you for several funerals and have not had a better service. Always friendly and considerate. Easy to sort my funeral out as well.
12 May 2026
Home visit
I arranged my plan on a home visit by my local funeral directors colleague. It was totally without stress and I feel happy that I have chosen the correct plan to make my arrangements easy for my family.
12 May 2026
Having just lost my husband recently…
Having just lost my husband recently and arranging his funeral through GORDON FLETCHER I was so impressed with all the kindness and consideration shown I went straight ahead and booked my own funeral an exact copy of my husbands. I am sure I will not be disappointed
24 March 2026
Reply from Choice Funeral Plans
Dear Nancy
Thank you so much for taking the time to leave us a 5 star review.
We’re pleased to know that you had a positive experience with Gordon Fletcher & Sons.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Great service you supported me all the…
Great service you supported me all the way as a plan for a dear friend. No questions asked you made it easy and pain free xx
15 June 2026
Reply from Choice Funeral Plans
Dear Chrissy
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Very clear information
Very clear information, sympathetic and understanding of our wishes and needs.
27 May 2026
Reply from Choice Funeral Plans
Dear Vasti
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Steph was amazing and talked clearly…
Steph was amazing and talked clearly through our options. She was so kind and understanding as I'm sure people asking for plans find it somewhat daunting. We were recommended your services through a close friend. Having met Steph we've already recommended your service to several of our friends and relations.
22 May 2026
Reply from Choice Funeral Plans
Dear Joan
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that Steph was able to provide caring and supportive service.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Great service 👏 would definitely…
Great service 👏 would definitely recommend to family and friends
15 June 2026
Reply from Choice Funeral Plans
Dear Clare
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
On paper it seems ok but you only know…
On paper it seems ok but you only know when you use it so when I pass to the other side I will send a review
15 June 2026
Was very easy to do online recommended…
Was very easy to do online recommended it to lots of people my mom is going to do one
21 May 2026
Reply from Choice Funeral Plans
Dear Jillian
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Very happy with service we received and…
Very happy with service we received and very pleasant people made us feel relaxed glad done the business with you’s , that good I even told my uncle and his wife they came next day done same
6 May 2026
Reply from Choice Funeral Plans
Dear Yvonne
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Easy & relaing experience Every helpful & unfortunately can't…
Every helpful & unfortunately can't remember ladies name, took time to run through everything, & listen to my thoughts. Will recommend Stonehouse branch to others.
19 May 2026
Reply from Choice Funeral Plans
Dear Julie
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
I am repeat customer to Choice as the…
I am repeat customer to Choice as the service I received was excellent, buying a plan is seamless, prices are transparent and the customer care exceeded my expectations. I would recommend and will use again when needed.
21 May 2026
Reply from Choice Funeral Plans
Dear Melanie
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
I found the choice of plans excellent
I found the choice of plans excellent
The advice I received explained everything
27 May 2026
Reply from Choice Funeral Plans
Dear Stephen
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Buying a Choice funeral plan
All aspects professionally dealt with by Mr Drake would recomend the product.
17 April 2026
Reply from Choice Funeral Plans
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
After putting off decisions about our…
After putting off decisions about our wishes at a time
no one wants to think about, we arranged a home visit
And everything was sorted very quickly.
26 May 2026
Reply from Choice Funeral Plans
Dear Patricia
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Excellent friendly service
Excellent friendly service. Nicholas and Simon worked with us well to arrive at our chosen plan.
9 April 2026
Reply from Choice Funeral Plans
Dear Alan
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from Nicholas and Simon.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Maxine
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Angela
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Wrong Details
CFP managed to change my name from Gerald to Graham in emails and denied doing so.Then moved an agreed DD payment date from 14th to 7th without consultation 😕.All sorted, hopefully by the funeral directors now.
6 May 2026
Reply from Choice Funeral Plans
Dear Gerald,
Thank you for taking the time to speak with us and for allowing us the opportunity to resolve your concerns.
We're pleased to hear that everything is now in place with your direct debit and working as expected and that we were able to clarify matters, ensuring everything was successfully arranged to your satisfaction.
Thank you for your patience throughout the process. If you ever need any assistance in the future, our team will be happy to help.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Sheila
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
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