ChoiceTrade Reviews 61

Consistent Surcharge of $55 at this time when portfolios are at their low ebb?
I cant imagine how debit of $55 would crystalize within two days of notifying a client of a less than $12 maintenance fee.
Thats a low for me.

Fast and responsive customer service. Low option commissions.

First, I have to say that there should not have been a single star here. The reason I chose to leave this star is for the future. Anything can be turned around for the better.

At the time I was considering whether or not to open trading account with ChoiceTrade, I read negative reviews about ChoiceTrade particularly about old and non-functioning trading facilities, lack of basic educational tools plus other fundamental issues bothering on ChoiceTrade's use of low cost payment system to settle clients while insisting on hire transfer from clients.

I sent mail to ChoiceTrade and I raised issues over $25 dollar fee for setting up account for non-residents and hefty wire fees. It suffices for me to state that my encounter with ChoiceTrade team more than anything else demonstrated to me that the company has a very long way to go for it to realize its full potentials.

Attitude is everything! There is only one boss, Sam Walton once said. A rule of hegemony smacks of arrogance and ignorance. I will say no more.

UPDATED REVIEW
I consider it necessary to state that after my initial review that CHOICETRADE's TEAM reached out to me in most respectful and understanding manner. The TEAM addressed, to my satisfaction, the issue of account opening fee for non-resident and promised that CHOICETRADE would kept working to find an easier and better alternative to wire transfer. The Team, at my request, opened a Dummy Account for me. I found the platform very easy to navigate and I really appreciate all the efforts they have been making to ensure that I enjoy my trading experience with them.

The bottom line is that I now feel very comfortable with CHOICETRADE and CHOICETRADE's TEAM and will most likely open a trading account with CHOICETRADE without further delay. I know we can always reason together and work things out. CHOICETRADE's TEAM cares.
For the foregoing reasons, I do not hesitate to give four stars to CHOICETRADE.

I'm an old age trader.
Since I do not need screening, charts or others because I plan a trade before enter, I appreciate the simplicity of the platform. Also since I'm an alien, I appreciate they support international account and also ACH for aliens that have bank account in USA. The only flaw that I see is they ask a lot of equity to sell covered cash PUT. I do not understand why.
I would use this strategy to enter in a long position at a mine strike price without limit orders and have cash that is not used.

I can always count on a five star experience when I trade with them. As a relatively new options trader, they give me everything I need, i.e. dependability and a great help desk.

I have been with Choice Trade (CT) for about 3 yrs. Their service had been consistently good and valuable. Their front line staff are prompt to attend to email queries and their support team resolves any platform issues promptly. CT's trading fee is reasonable although the was a minor upward adjustment with the change in the company ownership. CT's handling of withdraw is super efficient. The trade execution is efficient too. My overall experience had been satisfying

Reuben is the go-to guy whenever we have had a question or issue. He is an outstanding representative of and for your company. He is personable, knowledgeable, helpful and has always gone out of his way to assist. He is truly a great asset for ChoiceTrade and I have always enjoyed our interactions.
Most sincerely,
Lawrence P. Dvorshock II

Customer service can't be beat. There is a learning curve changing brokers. I am always able to get someone on the phone quickly and they have been able to answer my questions without escalating to another level. Courtesy emails are sent to keep you up to speed on procedures. I highly recommend ChoiceTrade

I want to say how very helpful Ruben has been to me. Patient, professional and competent, he has been everything a company would desire in someone who interacts with customers.

I was lucky I stumbled on this site to trade. I am a non-US resident. The signup was easier than my signup at eToro or Trading212.They have an extensive array of US stocks etf warrants and options trading. You pay them $10 a month for non residents.
The cons are the dated platform. I don't pay for any extras but comon! Their app doesn't work The most annoying thing is the fees and raises that crop up out of the blues! (ADR fees, $5-$12 sub $1 stocks) with no warning. Also when you sell a stock and don't use the money immediately it's tied up for 3 working days!
The customer service is I admit efficient and very prompt in getting back to you and solving most issues but can be rather cold. They don't accept credit cards and you pay the more expensive wire transfer fees each deposit as they dont accept ACH....but they pay you when you withdraw with the cheaper ACH! Also, there's not much info about them online. They have low to zero social media presence, it bothers me I admit. Nobody seems to have heard of the company when I mention them
I would recommend them, and I do but with the caveats above especially for non-US residents.

UPDATE: The company PR got in touch and 95% of my concerns have been addressed to my satisfaction. The PR seem as efficient as the customer service people. Some of the issues I guess came about from a lack of communication. I am grateful they took the time to go through my review point by point to resolve. This company deserves more eyes and plaudits. They got my vote for sure. Thank you ChoiceTrade and best wishes.

Easily by far the worst brokerage I have ever used. Hidden fees can easily amount to $35-$50/mo. Customer Non-Service is extraordinarily poor, so much so that I renamed them PoorChoice Trade in my 5+ years with them. Regardless of how much you trade or don't trade per month/quarter you will still be charged a minimum, i.e. either collected as trading fees or as a charge per month as well as another possible hidden charge per quarter. (And monthly statements are nearly impossible to attain online). I've used nearly a dozen brokers throughout these last 20 years - usually 3 at a time for availability and/or as a backup if one or the other hadn't been available. (My favorites tend to be InteractiveBrokers & ETrade [I do miss OptionsHouse]).

I am brand-spanking new to the stock market. Didn't know the difference between a call and a put. Following trading advice from my advisor, I went online and on-phone with Choice Trade. Very professional, friendly and did not make me feel stupid. I've navigated a couple of trades now with help and am about ready to "do it on my own," thanks to the great assistance from Choice Trade. Thank you very much.

The account opening process was simple, quick and painless. Everything I have done thus far with ChoiceTrade begs me to wonder why more people don't use them!

Very attentive and knowledgeable assistance. I recommend ChoiceTrade without reservation.

Reuben did a great job.
I have called in a few times since opening my account. I had Reuben on a few occasions and he was very friendly and professional. He did a great job of explaining the answers to all my questions.

I would like to let you know the choice trade is a good investment

They have been nothing but pleasant and extremely helpful !!! I especially tested Reubens patience, I’m new and I was having a hard time understanding some of the concepts! Ever time I called he would calm me down and explained some of the contracts with me so I could understand them! I have had a great relationship with Choice Trade!!! Mary Ellen Brown

The customer support is very helpful and patient.

Today was my first trade using Choice Trade. Because I am not as familiar with this platform as others, I called customer service who was very helpful in making sure my transaction was completed correctly. Thank you!