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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is often described as fresh, flavorful, and tender. Many appreciate the efficient ordering process and the fast, reliable delivery service, with items arriving well-packaged and frozen. However, some customers expressed dissatisfaction with the packaging, noting issues like leaks upon defrosting. There were also occasional concerns about the quality of specific cuts, with a few reviewers mentioning that certain items, like prime rib or lamb, were fatty, tough, or had an unpleasant odor. The pricing also generated mixed opinions, with some finding it good for the quality, while others felt it was too high for what they received.

What people talk about most

Product

People report positive experiences with product, often praising the quality and selection of meats, such as... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the high... See more

Order

Reviewers mention positive feedback about their orders. Many customers praise the quick arrival of their... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the lightning-fast shipping... See more

Price

Reviewers highlight ambiguous aspects of price. While some consumers praise the phenomenal pricing of items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meat was nice, but my steaks were all different sizes which made presentation and grilling a bit pre difficult. The packaging was an issue with all the products but it the worst with burgers. Th... See more

Rated 4 out of 5 stars

My order arrived quickly and frozen as I had hoped. The rack of domestic lamb was beautiful providing generously sized pieces of meat. Unfortunately we didn't care for the taste of the lamb. We had... See more

Rated 4 out of 5 stars

The product line looks great. My only issue is that I would like the option to purchase a physical gift card to give as my gift. Sometimes that makes the gift easier and more tangible. [Especially for... See more

Rated 4 out of 5 stars

Your meat is fantastic. The bacon was way too thick. It will be great to sauté for casseroles and anything that calls for bacon like beef bourguignon, but not a breakfast meat. Flavor is great.


Company details

  1. Food products supplier

Written by the company

Chop Box is the curated marketplace for sustainable proteins. We partner with farmers, fishers, and craft producers who raise and harvest food the right way — with respect for the animal, the land, and the customer. Our mission is simple: make it easier for people to eat better meat. We focus on premium, ethically sourced proteins across beef, pork, poultry, and seafood. Every item on Chop Box is hand-selected according to our Chop Standards, which emphasize humane handling, clean ingredients, regenerative practices, traceability, and family-owned producers. If it doesn’t meet our standards, it doesn’t make the cut. Chop Box combines the quality of a butcher shop with the convenience of online shopping. Customers discover craft brands, seasonal offerings, and specialty cuts not found in grocery stores — all delivered frozen with care. Our membership program, Chop Secret, gives loyal customers even more: free shipping benefits, exclusive items, early access to new drops, and surprise samples throughout the year. We believe better choices lead to a better food system. When you shop Chop Box, you support sustainable agriculture, small producers, and a healthier protein future. Eat Better Meat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

599 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The delivery was to have been btwn…

The delivery was to have been btwn 11:30 and 2:30 by VNDR for UPS. I was notified of a delay but that time expied, too. Delivery was 8:32 PM by their notation. Opening the carton, the dry ice was completely evaporated and the meat was partially defrosted. 😕

20 May 2024
Chop Box logo

Reply from Chop Box

We sincerely apologize for the delivery issue with your order and the partial thawing of the product. To prevent such problems in the future, we have adjusted the amount of dry ice in our packages. Your feedback is invaluable to us, so thank you for bringing this to our attention. As a gesture of goodwill, we have issued you a store credit for the inconvenience. Our top priority is to resolve any customer concerns promptly and effectively. Please don't hesitate to contact us at any time via email at support@chopbox.com or call us at 973.859.3280 for any further assistance.

Rated 5 out of 5 stars

Chop Box - As Good As It Gets

If it's beef, I go to Chop Box - Flat Iron Steaks and Ground Beef 85/15 being favorites. If it's pork - I
especially like the pork tenderloin. And I've never
tasted better scallops. Excellent products, very fast
and secure shipping, top quality packaging, and the
best in customer service. As good as it gets.

21 April 2024
Rated 5 out of 5 stars

Great quality-Top notch customer service

I have used Chop Box on several occasions and have never been disappointed. The website is easy to navigate, the products are of great quality, and last but not least, the customer service has been excellent when I have had a question or issue.

I highly recommend it.

18 April 2024
Rated 4 out of 5 stars

The price.

The price.
Fast delivery
Well packed and frozen when received.
The portions size goes along with the price.
Very pleasant and understanding to deal with.
Thank you
Madeline 🌹

17 April 2024
Rated 4 out of 5 stars

I really enjoy Chop Box

I really enjoy Chop Box. Their meats are delicious. I would have given them 5 stars, as in the past, but they have cut down the types of cuts available to customers which no longer makes it a one stop one shop for me. I have had to find others who sell online to purchase from. Wish they would bring back their full array of cuts!

19 March 2024
Rated 5 out of 5 stars

I love chop box.

I’ve never received anything but perfect food from chop box. I love everything. Just give them a chance to win your business. I’ve been loyal for a year for all of my chicken and lamb and soup bones. 👍🏻

19 February 2024
Rated 5 out of 5 stars

Delicious

So far everything I ordered was delicious. Especially the Ribeye Steaks. Some of the best Ribeyes Ive had. Beautiful marbling.

19 February 2024
Rated 5 out of 5 stars

Lobster tails..…

If you want the most tender and flavorful Lobster tails, try Chop Box. The NY Strip steak made the perfect pairing for a wonderful meal! Other Chop Box favorites include steak burgers, Salmon and chicken. So full of flavor that you can't get at a supermarket! Try Chop Box. You won't be sorry!

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Great food

I give it a five star because the price of the food is reasonable and it taste great!! the delivery comes in in a reasonable time. I don’t have a problem with that! I would recommend this place to anyone.

17 December 2023

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