Chosen Home Reviews 

153
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The circumstances of my sale were difficult, the apartment belonged to my late brother. From start to finish Chris and the team ( especially Liz) were sympathetic, helpful and supportive. I have wor... See more

Rated 5 out of 5 stars

​We recently sold our house with Chosen Home, and we couldn’t be happier with the experience. From our very first meeting, the team was professional, knowledgeable, and incredibly proactive. They... See more

Rated 5 out of 5 stars

Chosen were excellent at managing our sale and purchase. We had a complicated process due to our initial buyers pulling out and a vendor who was ‘challenging’. Nicki was instrumental in u... See more

Rated 5 out of 5 stars

We highly recommend Chosen Home From the valuation and marketing to completion and handover, Lisa and the team were so professional and beyond helpful. Whenever we contacted them they always came ba... See more

Company details

  1. Estate Agents
  2. Estate Agent
  3. Property valuer

Written by the company

With Chosen you don’t have to pay a fee to sell your home. Chosen Estate Agents, covering Sutton Coldfield, Lichfield and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Nicki and Gemma

Brilliant service from Nicki and Gemma on what turned out to be a very complex purchase in the end.
The team were professional, responsive, they demonstrated their care and attention to detail for clients, and navigated a tricky and difficult situation with constant smiles. They were constantly in communication with my solicitor, my estate agents and everyone involved in the chain to try and progress things.
I recognise how hard it is to deliver the business model Chosen Homes have set out, where the seller has the ability to pass all costs onto the buyer (or split them, or pay them) but Gemma and Nicki were both so balanced in the service they provided, and I am so grateful for this as I know it can’t have been easy! Thank you for the late night messages and weekend working to get us to exchange, it’s really appreciated.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

The best of the best

We cannot recommended Chosen enough! From start to finish they delivered an impeccable service. Gemma Davies was always on hand to answer any questions and sort all enquires. Her expertise and help was greatly appreciated throughout! We couldn't have wished for a better experience in selling our first home.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL SERVICE

We were really pleased that we selected Chosen to sell our house.
We went along with a more traditional agent initially. Nothing worked out and morale was low.
Lisa, at Chosen,was so kind and helpful in assisting me to set up the house in a more appealing way.
Communication was amazing using more modern methods. Everything was crystal clear and unambiguous. Viewings took off at a very pleasing pace in a somewhat competitive market.
Mandy in the office & also Charlotte were always helpful.
A fantastic team who helped us achieve a good sale price in a short timescale.
We would totally recommend Chosen.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

We worked with Lisa who was professional throughout. She’s very experienced and she does all viewings herself.
I’d highly recommend her, and Chosen, because they are thorough, they provide clear communication throughout. The group WhatsApp approach means queries are answered quickly.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

We have just completed the sale of our…

We have just completed the sale of our house using the services of Lisa at Chosen Home.
The whole process has been well managed from start to finish.
Chosen Home have produced amazing marketing materials of our home, which showcased it beautifully.
The team were always courteous and considerate when booking viewings and kept us informed at all times.
Lisa offered us support along the way and worked hard to keep the sale on track, even when it got a bit tricky!
Very happy with the service and would highly recommend.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Chosen Home Have Set The Benchmark

Top service from start to finish, having used other estate agents in the past it was a breath of fresh air dealing with Chosen Home. Our agent Chris covered every detail and was quick to answer any queries we had via the dedicated WhatsApp group. I would highly recommend Chosen Home to anyone.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

A cut above all the others

I used to think that all estate agents were the same and all they did was take some average photos of your house and put them on Right Move. Then I met with Chris from Chosen and my opinion changed. Chosen are a fantastic estate agents. Professional and friendly, who understand current market trends. Their marketing of our house was phenomenal. We had about 8 viewings within the first few days and it sold in under a week!

Their service didn't stop there. Once sold they looked after us really well, chasing solicitors and the other people in the chain to get us moved within 7 weeks! The service from Chris and the entire team was above and beyond in every sense.bif you're reading this, don't think twice and choose these guys for your sale!

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Chosen is the best way to go to sell…

Chosen is the best way to go to sell your property, Lisa who was our agent was brilliant throughout. Professional lovely personality and excellent at her job. Mandy made all our appointments and also was a pleasure to deal with.
I can not praise this company enough
Gary & Sue Fellows

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience as a buyer.

Chosen were the sellers' agents on our recent house purchase. Their service was so good, it felt like they were working for us too. The whole team were friendly, responsive and pro-active - Nicki in particular was first rate. A fantastic experience. When we came to sell our family home a few months later, we didn't bother speaking to any other agents - we knew Chosen would deliver. (Separate review confirms that they did)!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

A new dawn for estate agency.

To begin with, the quality of the listing was outstanding. The photography made our property stand out, without being misleading. The marketing strategy was carefully explained to us, and we were particularly impressed with this more modern method of estate agency. Honest and straightforward with no ‘corners’, and where the client is front and centre.
We subsequently accepted an offer within a little over 24 hours from going live.
Unfortunately it was almost 12 months before we finally moved, owing to a frustrating and at times tragic turn of events that were beyond the control of Chosen or any of the parties immediately involved. Throughout the rollercoaster ride that ensued, we were supported by Chris and the team, which made such a difference to us.
Of particular merit are the communications, with responses to emails or WhatsApp’s received very quickly and without ever needing to chase anything up.
We are glad we chose Chosen to handle our sale, and would use them again without hesitation.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service throughout


I am elated that I was recommended Chosen to help me in the sale of one of my properties. The Chosen team’s competence, experience, and excellent attitude ensured what is typically a challenging event (I speak from experience!) to a seamless and successful execution. I wholeheartedly recommend Lisa and the team at Chosen to anyone seeking exceptional real estate services!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Faultless sales experience

We recently sold our family home through Chosen. It was an absolutely seamless process thanks, in the main, to Nicki, Chris and the team. After all the initial process, the photos, instagram video, and sales brochure were done (Chosen’s photo presentation is absolutely the best btw) we then put the house up for sale on the 25th Jan. We had 9 viewings over the Saturday / Monday. All communicated via the WhatsApp group, with feedback following very quickly… We then had 3 offers. Nicki found out where people’s chains were and we accepted one (at asking price) on 1st Feb. We then exchanged 29th and completed 7th March. We really could not fault anything in the process. Chosen’s recommend solicitor firm of EPO were also excellent in completing the legals on the sale process so quickly and efficiently. We would recommend Chosen for anyone looking to sell. I am very sure they, and particularly Nicki, are setting the benchmark on how estate agents should operate.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Great marketing, photos and communication throughout the whole process. Lisa was excellent at ensuring our chain was maintained & the sale went through as quick as possible.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Service…

We brought our house through chosen homes. They were brilliant throughout lots of bumps in the road for us, but they kept us in the loop all the way through. Lisa was regularly calling and leaving me, voice notes, which was very reassuring. Nicky and Charlotte were also very on the ball. Thank you all 👌🏻🙏

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Chosen were excellent throughout the…

Chosen were excellent throughout the entire process, especially Lisa who was always available when we needed her. We needed to get on the market quickly after finding a home that we wanted to make an offer on and within a few days, Lisa had arranged everything for us to get onto the market and we were sold within 2 weeks. Thank you Chosen!

1 January 2024
Unprompted review
Rated 5 out of 5 stars

Choose Chosen!

I don’t have a lot to say other than.. choose Chosen!!!!

I’m not very good at writing reviews because I don’t really do them that often.. but Lisa at Chosen definitely deserves it! We had a bumpy start with our buyer pulling out and then we had a long road with our buyer due to unforeseen circumstances but Lisa was absolutely brilliant! She is so hard working, always polite, professional.. and she really knows how to work her magic..!

If I ever move house again.. will for sure be choosing Chosen!

Thank you to all.. but mainly Lisa for her commitment to her clients, for her professional manner, and for just generally being awesome! X

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Got there in the end

Got there in the end after some time wasters, Chosen priced it correctly and their WhatsApp group was great if you wanted answer or had any questions swiftly. Chris was great from the get go, had to listen to some of my rants but all in good humour. Would recommend for sure much better than the high street agents (say no more). Also EPO their recommended solicitors were great also.

7 February 2024
Unprompted review

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