Christmastreemarket Reviews 

192
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had an excellent experience shopping on your sight. The only drawback is make sure you order early enough. I was a bit nervous as it got closer to the DAY, but it arrived 2 weeks before Christmas,... See more

Rated 5 out of 5 stars

I purchased my tree in 2014-recieved on Christmas Eve(did not expect it until first week of January-with plans on using it for next Christmas) I packed it away and did not even open box until Thanksgi... See more

Rated 5 out of 5 stars

The tree we purchased is very nice. It is very full and the needles are more lifelike than any other artificial tree. I am very pleased with my purchase and while i don't think I'll be purchasing... See more

Rated 5 out of 5 stars

I recently moved from the UK to the US and had to leave behind my beloved black christmas tree. When it came time to buy a new one I found Christmas Tree Market online and ordered a replacement black... See more

4.5

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(192)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Xmas

I received my xmas tree in record time and absolutely love the white flocked tree.

24 January 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful Tree, Great service.

The slim profile tree was beautiful and perfect for the spot we had in mind. Service was exemplary. We had the tree within two days of ordering. The price was better than anything we could purchase locally. I would highly recommend Christmas Tree Market.

24 January 2017
Unprompted review
Rated 4 out of 5 stars

received a Christmas tree on cleance

I've received a Christmas tree to put up next Christmas because we receive after Christmas
It was delivered on time with no problems.
We open the box to make sure everything was there it was and it looks very nice I can't wait to put it up for this Christmas!

24 January 2017
Unprompted review
Rated 5 out of 5 stars

Truly a gift to ourselves!

My wife was VERY leery about buying our tree online sight unseen. I did a lot of homework and looked at probably 100 trees. When I landed on this one and showed my wife how many tips and how many LED's and the height we said too good to be true! When it arrived we were still very nervous. As soon as we pt it up we were high fiving each other! We entertain a lot. We probably had 75 people over during the Holiday and Im not kidding that meant we got 75 compliments. I dont write reviews but I thought i owed it to this company for exceeding my expectations.

24 January 2017
Unprompted review
Rated 5 out of 5 stars

Great service

I order the pink Christmas tree, at first my family was angry with me. But When we received it, they all had a change of heart. They loved it, it turned out to be a beautiful tree. Couldn't have asked for a better tree. Made a great memory!

24 January 2017
Unprompted review
Rated 2 out of 5 stars

Bag Tears easily

Bag tore first time I rolled it

24 January 2017
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi SC, we're deeply sorry that the bag you have ordered got torn. We pride ourselves on producing quality and durable products, it is a rare instance when one is found defective. Thank you for bringing this up, and we would definitely check this out further. Please send us an email at online@christmastreemarket.com so we can discuss this matter with you.

Rated 3 out of 5 stars

Not as good as expected

The tree was ok, wasn't as full as I expected. Had some of the branches came off the tree easily during setup. Shipping was fast, I was happy about how quick we received the tree.

24 January 2017
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Mike, your comments regarding the tree that you have received are very important to us. We want our customers to enjoy their purchase and we would like to express our apologies for any inconvenience this has caused. As we are committed to provide a quality products and services, we will definitely take note of your feedback and if there's anything that we can help you with, please feel free to send us an email at online@christmastreemarket.com. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look