I purchased 2 peacock light up bird baths and a peacock butler table to which I am over the moon. The quality of glass is thick and not paper thin like other garden furniture. The baths has suckers fo... See more
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Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
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This Is It Stores Online, Amy House, 8 Wentworth Road, Heathfield , TQ12 6TL, Newton Abbot, United Kingdom

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Reached out to Christow to check if they delivered to Northern Ireland, got a prompt response and they do! Have to say this was a brilliant option as not many do deliver to NI!
Received items via courier all good! very impressed with the quality of the furniture and the ease of assembly I’m a non DIY(er) and I even managed on my own lol overall would 💯 recommend!

Reply from Christow
I ordered a garden parasol, it arrived quickly was well packaged and seems quite sturdy

Reply from Christow

Reply from Christow

Reply from Christow
Easy to order, good price & nice product. Bought for my Dad so will find out next week if he’s enjoying it!

Reply from Christow
Could be great. But customer service is really lacking and packaging is poor. Item arrived in damaged packaging and missing screws. Customer service whilst initially helpful have now. It responded. Clearly have an issue with the warehouse as my other order (through Amazon) also had damage to the packaging but all the bits were included. Pity as are lovely beds that are tool free. At a minimum they should sell/have replacement screws!

Reply from Christow

Reply from Christow
Delivery service shocking
Expensive product left outside in the rain because an 85 year old lady was left to take the very heavy product inside
Delivery man refused her polite request to bring it two foot inside the door
If that is the service you provide explain the situation in the delivery section
Won't use again

Reply from Christow
Excellent prompt service and very pleased with the product.

Reply from Christow
This is the third small shed I have purchased from Christow. Generally happy, only gave 4 stars as there was some damage to the lower shelf and feet of this unit, which was a little disappointing. I fixed the damage myself as I didn't want the bother of returning the shed, etc., etc., and getting a new one.

Reply from Christow

Reply from Christow
Received very quickly and really pleased with product
certainly recommend!

Reply from Christow

Reply from Christow
Great service they kept me informed every step of the way love my umbrella. I’ll definitely buy from them again.

Reply from Christow
I ordered a 1.8 m garden parasol.Ordering was easy and service efficient .
Delivered in good time.Parasol was well packaged and good value for money.It looks great above picnic table in our garden for grandchildren.

Reply from Christow
Very pleased with the quality of the parasol and the ease of use. No negative comments

Reply from Christow
I ordered the item, was kept up to date with order and delivery and received it within the stated date, very good service

Reply from Christow
Great quality artificial trellis and outstanding customer service. One arrived in a different shade, but the company quickly sent a replacement and didn’t require the original to be returned. Very pleased with the product and the way the issue was handled. Would definitely buy from them again.

Reply from Christow
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