Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
I used this company to finance some dental work. Process was very quick and painless (hopefully the dental work will be too). Was straight forward and easy. Would recommend based on this experience... See more
Company replied
I used Chrystal Finance to pay for surgery to my knee. The loan was very quick and easy to apply for online. The company’s communication with me throughout was both efficient and reassuring. The 10... See more
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Company details
- #20 of 97 best companies in Finance broker
- #11 of 106 best companies in Financial Institution
- #20 of 169 best companies in Non-bank financial service
- #3 of 128 best companies in Software company
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very Efficient
29 June 2026
Reply from Chrysalis Finance
William, thank you for your review! We're delighted to hear that you found our service very efficient. We appreciate your kind feedback and thank you for choosing Chrysalis Finance. Many thanks, Betty at Chrysalis Finance
Exceptionally polite and helpful staff.
23 June 2026
Reply from Chrysalis Finance
Judith, thank you for your lovely review! It's wonderful to hear that you found our team exceptionally polite and helpful. Your feedback means a lot to us, and we're so pleased we could assist you. Many thanks, Betty at Chrysalis Finance
having surgery i needed a loan .
having surgery i needed a loan .. the hospital recommended this company. nice staff so simple to apply everything went smoothly
24 June 2026
Reply from Chrysalis Finance
David, thank you for your kind review! We're pleased to hear that your hospital recommended Chrysalis Finance and that our team made everything simple and straightforward for you. We hope your surgery goes well and wish you a smooth recovery. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Vicky, thank you for your lovely feedback! We're delighted to hear that our communication and efficiency stood out during your experience with us. Thank you for taking the time to leave your review. Many thanks, Betty at Chrysalis Finance
Quick and easy process
Quick and easy process. Stress free and the process was easy to follow. It was also very quick which was great as my surgery appointment was bought forward so where I thought I had plenty of time to arrange it it had to be done straight away. It was all sorted out promptly and my surgery could go ahead. Thank you!
29 June 2026
Reply from Chrysalis Finance
Lisa, thank you so much for your wonderful review! We're delighted to hear that we were able to arrange everything quickly when your surgery date was brought forward. We understand how important timing can be, so it's great to know we could help ensure everything was in place when you needed it. We hope your treatment goes well and wish you all the very best. Many thanks, Betty at Chrysalis Finance
Peace of mind So easy to go through this channel of…
So easy to go through this channel of paying for treatment over 10 months. Would recommend.
29 June 2026
Reply from Chrysalis Finance
Gill, thank you for your lovely review! We're so pleased to hear that you found spreading the cost of your treatment over ten months easy and gave you peace of mind. Thank you for your recommendation—it really means a lot to us. Many thanks, Betty at Chrysalis Finance
Very helpful ,first class service
29 June 2026
Reply from Chrysalis Finance
John, thank you for your kind review! We're delighted to hear that you found our team very helpful and our service first class. Your feedback is greatly appreciated and we'll be sure to share it with the team. Many thanks, Betty at Chrysalis Finance
Easy to apply no issues
29 June 2026
Reply from Chrysalis Finance
Paula, thank you for your review! We're pleased to hear that your application was easy to complete and that everything went smoothly without any issues. Thank you for choosing Chrysalis Finance. Many thanks, Betty at Chrysalis Finance
Loan for private surgery at Nuffield, Chester
Loan application was so quick & easy to complete. Easy to understand. Decision was made within no time. Simple to create an account. Would highly recommend.
29 June 2026
Reply from Chrysalis Finance
Pauline, thank you so much for your fantastic feedback! We're delighted that you found the application quick, easy to understand and that you received your decision so promptly. Your recommendation means a great deal to us, and we wish you all the very best with your surgery. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your lovely review! We're delighted to hear that you found the process very quick and easy. We really appreciate your feedback and thank you for choosing Chrysalis Finance. Many thanks, Betty at Chrysalis Finance
Very satisfactory way of funding private surgery
I paid 50% of private surgery bill and was offered 50% in 10 instalments without being charged interest with this company. It was a very simple process and I paid the bill off in this way with direct debit. Such a pleasure to use this service
30 September 2025
Reply from Chrysalis Finance
thank you for taking the time to leave such a wonderful review! We're so pleased to hear that our interest-free finance option helped make paying for your surgery more manageable and that you found the whole process simple to use. It's great to know we could make things a little easier for you. Many thanks, Betty at Chrysalis Finance
Was easily set up but first payment…
Was easily set up but first payment will be taken shortly
24 June 2026
Reply from Chrysalis Finance
Andi, thank you for your review! We're pleased to hear that everything was easy to set up for you. We hope the rest of your finance agreement continues just as smoothly, and if you ever need any assistance our team will be happy to help. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your lovely review! We're delighted to hear that you received great service from Chrysalis Finance. We really appreciate your feedback and thank you for choosing us. Many thanks, Betty at Chrysalis Finance
sorry I dont write reviews
14 April 2026
Reply from Chrysalis Finance
Judy, thank you for taking the time to leave us a review, we really appreciate it, especially as you mentioned you don't usually write them! Your five-star rating means a great deal to us, and we're delighted you had a positive experience with Chrysalis Finance. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Brilliant! It's wonderful to hear that you received excellent communication and service from our team. We always aim to make every step of the process as smooth and reassuring as possible. Thank you for taking the time to leave your feedback, and we hope you have a lovely day.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Michael, thank you for your kind review. We're so pleased to hear that you experienced good communication from both our team and your dentist. We know how important clear communication is throughout your healthcare journey, so it's great to know we could help. Wishing you all the very best.
Many thanks,
Betty at Chrysalis Finance
Worth it
Used chrysalis finance via Nuffield for a procedure and it was such an easy process to actually find out the facts of my finance and how my payment plans could be planned out
Customer team is bulletproof and want to help you!
12 May 2026
Reply from Chrysalis Finance
Ben, thank you so much for your fantastic review! It's brilliant to hear that you found the finance process straightforward and that our customer service team were able to support you throughout. We're delighted we could help you find a payment plan that suited your needs. We really appreciate your kind words and hope everything goes well with your procedure.
Many thanks,
Betty at Chrysalis Finance
your finance support in need
Great support in need of finance personal health, easy to work with, no complications and quick answers.
25 June 2026
Reply from Chrysalis Finance
Thank you for taking the time to leave us your feedback. We're so pleased to hear that you found the process easy to work with and that our team could provide quick answers when you needed them. Making healthcare finance as simple and stress-free as possible is always our aim. Wishing you all the best.
Many thanks,
Betty at Chrysalis Finance
Loan application approved in minutes
Loan application approved in minutes. Very easy on line system.
25 June 2026
Reply from Chrysalis Finance
Andrew, we're delighted to hear your application was approved within minutes and that you found our online system easy to use. We work hard to make the application process as quick and straightforward as possible, so it's lovely to receive your feedback. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Very straight forward
Very straight forward. Kept informed. Great customer service team. Easy to setup
24 June 2026
Reply from Chrysalis Finance
Kevin, thank you for your lovely review. It's great to know that you found everything straightforward, were kept informed throughout, and had a positive experience with our customer service team. We really appreciate your feedback and wish you all the best.
Many thanks,
Betty at Chrysalis Finance
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