Chuckling Goat Reviews 

8,762
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers frequently highlight the fantastic range of natural products, sharing how effective they are at supporting skin health, soothing eczema, and improving overall digestion. People often mention that the customer support team is extremely helpful, providing quick, polite responses and expert guidance whenever questions arise. However, some reviewers were not happy with the flavor, describing the kefir as overly tart, watery, or unpleasant to drink. A few other people also felt that the delivery service could be frustrating due to unhelpful couriers failing to drop parcels off correctly.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the kefir and skincare items are highly... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with both the natural... See more

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting smooth, quick, and... See more

Service

Customers consistently report satisfaction and delight regarding the excellent service. Reviewers highlight... See more

Customer service

People report positive experiences with customer service, consistently highlighting prompt, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had psoriasis covering 70% of my body for years...I have tried every treatment on offer with no or very little effect...then I was introduced to Chuclling Goat kefir...I started taking it aro... See more

Rated 5 out of 5 stars

Great company and great products. Using kefir, prebiotics and post biotics to try and get gut feeling better. The kefir lotions are lovely too. I bought the variety pack and use the lavender one befor... See more

Rated 5 out of 5 stars

Great product range, from kefir to soaps and supplements. Scientifically backed and well researched. I love how completely natural these products are and how much better my body is for having them.... See more

Rated 5 out of 5 stars

Great kefir and easy to drink even though not super keen on goats milk -was out when delivered so left out in heat for a few hours but did not spoil kefir. Should have read instructions before opening... See more



Company details

  1. #19 of 86 best companies in Health food shop
  2. #7 of 44 best companies in Cosmetic Products Manufacturer
  3. #16 of 129 best companies in Cosmetics shop
  4. #14 of 91 best companies in Food Manufacturer
  5. #7 of 20 best companies in Nutritionist
  6. #17 of 62 best companies in Skin care clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

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4.8

All reviews

(8,762)

467 reviews in the last 12 months

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prebiotic

Rated 5 out of 5 stars

The customer service is really good…

The customer service is really good helpful.I make a smoothie in the mornings adding Complete Prebiotic
and Kerfir it has made such a difference no more bloating and feeling uncomfortable. My family all had
colds and a virus over Christmas although in close contact I didn’t catch it, maybe it has helped my immune system. Thank you

10 January 2025
Unprompted review
Rated 3 out of 5 stars

Pasteurised, not raw goat milk-- there is a difference.

I have been using the kefir and prebiotic for my daughter since October to help her with her acne and we have seen very little progression until I used cow's raw milk kefir (from a local supplier) over the Christmas holidays as a trial and the change was dramatic in a number of days. I didn't think to check if Chuckling Goat uses pasteurised milk until after this experiment and now understand that the raw milk is key (for us) to healing my daughter's skin. I also read Shann Jones' book on skin care and realise now that the goat milk used to help her son heal would have been raw milk which made a dramatic difference. But with pasteurised, you are losing all of the benefits and are using dead milk which even with the kefir added will not give you the full benefits of raw milk. I will say that the we have been using the prebiotic mixture with the raw milk kefir and that combination has been a winner, so I will keep ordering that. But unless Chuckling Goat makes a raw milk version, I will not be renewing my order.

*NB: The raw milk supplier I get mine from is a former veterinarian who uses Shetland cows who graze on an organic certified farm (by the Soil Association) and allows the calves to remain with their mothers.

6 January 2025
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Susannah -

You're quite mistaken I'm afraid - my son's improvement occurred when we took him off cow's milk (which contains the allergenic A1 casein) and got him onto goats milk (which contains the non-allergenic A2 casein).

Milk allergies are caused by proteins like casein and whey, which are present in both raw and pasteurised milk. While raw milk advocates sometimes claim it is easier to digest or less allergenic, there is no scientific evidence to support this for true milk allergies.

Our kefir at Chuckling Goat starts with a base of pasteurised goats milk to ensure purity and safety, and is then naturally fermented with the kefir grains. After fermentation our kefir is left live and active, full of 28 beneficial strains of bacteria. We still however microbiologically test every single batch with a full Food Safety Screen from a Public Health Laboratory to ensure safety. I recommend that you confirm that your local supplier is doing the same.

Raw milk carries risks due to potential contamination with harmful bacteria like Salmonella, E. coli, and Listeria, which can cause serious illnesses. These pathogens are not eliminated without pasteurisation, posing dangers particularly to pregnant women, young children, the elderly, and individuals with weakened immune systems, potentially leading to food-borne illness and serious complications. Please be careful.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

A life saving company which has become a day to day norm

I suffer with eczema and was first introduced to the goats milk kefir during a horrendous systemic eczema flare in 2017 lasting 10 months. I was bandaged head to toe for 4 months and a family member recommended chuckling goat. Using this with a good diet I have had little flares but nothing like I have previously experienced. I know eczema is a trivial condition and heartbreaking in every moment when you are in it but this has now become a morning ritual with a prebiotic smoothie and i am still reaping the rewards of no bandages and clearer skin. Furthermore, I struggle with adhd tendencies and have since ordered the mushroom blend which I'm excited to try as I embark on a masters degree. The ongoing support online and accommodating friendly staff makes this company so unique. I'm proud to be a chuckling goat supporter and encourage anyone who is debating a change for the better to seek their incredible advice and guidance. It will make a difference. Thank you, all of you :)

30 September 2024
Unprompted review
Rated 2 out of 5 stars

Waste of money

Did not like the taste of the powdered prebiotic, made me feel ill, waste of money

30 August 2024
Chuckling Goat logo

Reply from Chuckling Goat

Hi Hilary -
Our Complete Prebiotic is designed to be a functional, rather than a "fun" food. It doesn't have any sweeteners or flavouring added, so it's all about the long-term health impact. Research shows that combining the prebiotic with our kefir can reduce fatigue, improve focus and increase feelings of well-being within six weeks. You can read the science here: https://www.chucklinggoat.co.uk/host/nutraingredients-chucklinggoat.pdf
If you felt ill while taking it, you were probably taking too much, too quickly. If you start out in a dysbiotic state, it's important to increase amounts slowly over time, to allow your system to adjust. Our Nutritional Therapists are available to talk you through this process from 8 am to 8 pm if you have any questions.
Regards,
Shann Jones MBE
Director

Rated 5 out of 5 stars

Prebiotic and Boswellia …

I use chuckling goat for their prebiotic powder and their Boswellia tincture. Both are excellent supplements one for gut health the other for arthritis in joints.

20 August 2024
Rated 4 out of 5 stars

Shame the bar of soap doesn't last long at all...

I loved the super fast next day delivery - amazing! We already subscribe to the kefir and complete prebiotic as a household, but I wanted to try the "toiletries", so purchased the soothing lotion and the soothing bar of soap. I am absolutely loving the lotion which I use on my face every day and this is still going strong, however, the bar of soap was gone and all used up before two weeks from the delivery day were up... This was a shocker. I did not expect the bar of soap to disappear within two weeks. Very disappointing. Hence one star deduction. Not sure I can justify £5 a week just to wash my body every night in the shower... Maybe an occasional treat. Such a shame as I love the smell and everything about it...if only it could last at least a month.

1 August 2024
Rated 5 out of 5 stars

Extremely high quality product & service

I can’t overestimate the quality of the Kefir and the standard of service from Chuckling Goat!
For some years we’ve been taking the Kefir and in the last year added the Complete Prebiotic. It’s really reduced my IBS symptoms to nothing most of the time. The odd little flare up if I’m very stressed or my diet goes weird for some reason.
My husband had side effects from radiotherapy that caused him some bowel problems. But again the Kefir made a significant improvement.
When we go away we just let them know via online chat and the deliveries are changed to suit us immediately. Such helpful staff, efficient and friendly.
Highly recommend!

22 July 2024
Unprompted review
Rated 5 out of 5 stars

CG Oil.

I have been using CG Kifir and Prebiotic for several years. I had a lot of gut issues and they are completely resolved.
This year I had Covid and felt lousy. Dreadful headache, throat, very painful congested sinus. I decided to try CG oil (not Natural clean essential oil) haven’t tried that yet ! I used a plug-in steam vaporiser with a few drops of oil added to the water. It was a game changer. It started to ease all my symptoms. I used it for several days, AM and PM.
I also use it on return flight trips.
I can’t praise the oil highly enough and CG as a company. Always so helpful.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Effective treatment

Probiotic and prebiotic (with diet) effectively combats gut inflammation, skin allergies etc internally

Whilst externally sensitive skin cream works wonders

Cgt oil also great smell in room.

21 May 2024
Rated 5 out of 5 stars

Chuckling Goat kefir. …

I have been buying Chuckling Goat kefir, fish collagen, prebiotic and mushroom blend powder for about a year. I love their products. No more IBS, feel more energetic.

25 April 2024
Rated 5 out of 5 stars

Excellent quality products

The quality of the Kefir and prebiotic is second to none. I have noticed how my immune response has been improved this winter and whilst others around me were catching flu and covid, I stayed well.

30 January 2024
Rated 5 out of 5 stars

Great customer service

I have had a subscription for kefir, the prebiotic and collagen for a few years now. I love the products but what also makes Chuckling Goat stand out is the customer service.
Any queries are dealt with positively and promptly and there are never any issues in pausing my subscription when travelling. Communication is always timely, friendly and helpful. Really excellent.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

The taste does become bearable

So I jumper straight in an bought a subscription and regretted it as soon as ai tasted the first mouthful lol! BUT BEAR WITH IT!! By day three I was drinking the full 170ml without flinching. The 4th bottle was a little lumpy at times and I did struggle with that first thing in the morning. But otherwise it was fine. I already take a prebiotic tablet so didn't notice any difference health wise

15 January 2024
Rated 5 out of 5 stars

Great products

Great products. Can honestly say felt instant effects from taking Chuckling Goat kefir and prebiotic - healthier on the inside , more energised , more alert . Ordering and delivery excellent . Notified each step of the way the progress of my order. Would highly recommend the products, the company and the Goats 🐐

9 January 2024
Rated 5 out of 5 stars

Brilliant Products and Service

Effiecient and effective service. When I've needed help and/or product information their customer service has been prompt and faultless.
Have been purchasing CG probiotic goats keffir and my prebiotic powder for a number of years on a monthly subscription.
I'm 70 years old and have to cope with osteoarthritis and consequences of joint replacements resulting from childhood arthritis (hospital in patient and outpatient for 4 yrs 1957-1961. After building up my immune system with CG products, I stopped using all GP/NHS prescribed medicines and have experienced improved good health ever since. I escaped all the viruses/bacterial diseases of the past 3/4 years despite regularly looking after 'sick' grandchildren. I am sure that the CG products have been a major contributor to my improved health and for being able to avoid the clutches of Big Pharma. Thoroughly recommend - worth every penny.

23 October 2023
Rated 5 out of 5 stars

Excellent products and service…

I have a subscription for regular delivery of kefir and prebiotic, I am delighted with the service that Chuckling Goat provide. The subscription is easy to change if I need to delay an order, and the delivery is prompt. The products are excellent, my gut health is much improved.

2 May 2023

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