Chuckling GoatReviews 

8,703
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in improving various health conditions, particularly gut health and skin issues. The delivery service is frequently described as excellent, being fast, efficient, and reliable, with parcels handled with care. Reviewers also commend the outstanding customer service, noting the staff's helpfulness, prompt responses, and genuine care in assisting with inquiries and issues. However, some customers found the taste of certain products, like the kefir, to be very strong or unpleasant, making it difficult to consume without mixing it with other ingredients. A few people also experienced irritation from some skincare products or adverse reactions to the kefir, suggesting that the product's potency might require more explicit guidance on initial dosage. Additionally, there were occasional complaints about delivery issues with specific couriers and a desire for more flexible collection options.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding them life-changing and brilliant,... See more

Quality

Clients share positive opinions on quality, with many reviewers impressed by the products, including soaps,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Customers consistently report positive experiences with the service, describing it as excellent, first-class,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as exemplary, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This stuff is literally life changing. I cannot express how beneficial it is, just incredible, for so many things. I think just a couple of weeks and a difference is evident. The customer servic... See more

Rated 5 out of 5 stars

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly c... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk... See more


Company details

  1. #3 of 88 best companies in Health food shop
  2. #2 of 43 best companies in Cosmetic Products Manufacturer
  3. #3 of 131 best companies in Cosmetics shop
  4. #2 of 87 best companies in Food Manufacturer
  5. #1 of 20 best companies in Nutritionist
  6. #2 of 62 best companies in Skin care clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(8,703)

432 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful team

I have been taking the product for many years and my digestive system works so much better than before. I amazed my doctors with my recovery rate after a tia which was stress related, my gut has helped me regain strength for healing. The support team are amazing nothing is too much trouble and any issues are sorted out by people who have your interest at the heart of the support you need. Emails and live chats are all very new and scary for me, they take you through with ease. The best by far for the service they provide. I will continue for many years i hope, it works and makes me feel I can take a little more control over my health thanks to the company and research 👍❤️

25 March 2026
Rated 4 out of 5 stars

Lovely

So far, lovely and nourishing, but haven't used products long enough to be able to make a detailed review or give 5 stars yet.

30 March 2026
Rated 2 out of 5 stars

It tastes so bad I couldn’t use it

It tastes so bad I couldn’t use it. I mean truly awful.

30 March 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Andrew -

The flavour you're experiencing is butyric acid- the same flavour in Parmesan cheese, and an anti-inflammatory so powerful on its own account that it is sold separately as a supplement.

If you're unaccustomed to fermented foods, it can indeed be startling the first time! Like fizzy feta cheese. However many of our customers who recreate strongly to the tart taste in the beginning end up enjoying and even craving it.

Our kefir is not a recreational milk shake but a therapeutic health product! If you're interested in enjoying the many the health benefits, I suggest blending it up with a banana to make it sweeter, until you adjust to the tartness.

If you contact our Nutritional Therapists on live chat between 8 am to 8 pm weekdays, they can send you some smoothie recipes that will help with palatability in the early stages.

Regards,
Shann Jones MBE
Director/Founder

Rated 1 out of 5 stars

DONT WASTE YOUR MONEY! SHOCKING wait times and pricing

I ordered a £300 YES 300 test for mum, which arrived quickly. She sent her sample back very quickly.
They said they would inform her when it was received, she had no correspondence and has checked all her inboxes and junk mail.

It has now been almost 2 months later and we haven't had any results or information on the tests.

I'd like a refund! I can't believe they can charge this price and not have sent results!

Go elsewhere

4 March 2026
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jo -

Thanks for getting in touch.

Looking inside our system, I can see that your mother's test was received by the lab on Mar. 9. Her results have come back today, Apr 21, which is 30 working days from receipt. This is within the window of 35 working days stated on the website.(https://www.chucklinggoat.co.uk/product/microbiome-test-kit/)

However, I note that your mother has not yet filled out the required health survey, which she will need to do before she is able to access her results.

If you require any assistance or have any problems, please do feel free to get in touch with our team of Nutritional Therapists on live chat from 8 am to 8 pm every weekday - they are very happy to answer questions.

Kind regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

Worked for me

Although I absolutely hate the taste of both the kefir goat milk and the prebiotic they worked within one week so I was still on the lower dose all my symptoms are gone and I really serious stress hives and had steroids from the doctors which helps temporarily but the came back and nothing could help this helped within six days got rid of everything I am thrilled with it although it does taste awful.

20 March 2026
Rated 5 out of 5 stars

Tasty and fresh kefir

Tasty and fresh kefir! I drink kefir everyday. It helped me with my IBS symptoms. Store bought kefir is not the same.

Recommend everyone.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely strong open with care

Extremely strong open with care. Follow portion instructions. I have started coming up to 3 weeks ago At the moment I am going through a parasite die off. Which is horrendous but it shows just how good the kefir is. One advice consume along with soluble and insoluble fibre.

16 March 2026

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