The whole booking process went smoothly and email and phone communication was excellent. The 10 of us enjoyed a scenic steam train ride passing through the picturesque churnet valley from froghall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very enjoyable journey and excellent staff interaction

Reply from Churnet Valley Railway (1992) PLC

Reply from Churnet Valley Railway (1992) PLC
A first class night very welcoming and extremely pleasant ladies waiting on, beautiful carriages and first class food and lovely atmosphere a truly special
Experience will definitely be returning again

Reply from Churnet Valley Railway (1992) PLC
Helpful & hardworking staff. Excellent service. Interesting views.

Reply from Churnet Valley Railway (1992) PLC
The ambience was absolutely fantastic. We were in the dining carriage which is wooden paneling and art deco lighting on the tables.
The Greek meal we had was well prepared and cooked. It was an amazing meal and we would certainly do this again.
The staff who served us were extremely polite, professional and gave great service.
An amazing night, if I could give 6 stars I would.

Reply from Churnet Valley Railway (1992) PLC

Reply from Churnet Valley Railway (1992) PLC

Reply from Churnet Valley Railway (1992) PLC
It was great. This was booked for my father in laws 93rd birthday and he loved it. Staff were very helpful at the station and on board. Weather was just right .the pie and mash was tasty too. Would recommend 💯

Reply from Churnet Valley Railway (1992) PLC
Enjoyable experience, even with the fire alert warnings and shorter journey, because of the fire risk! Value for money.

Reply from Churnet Valley Railway (1992) PLC
Our Pie and Mash evening on the churnet railway was a great trip. Very reasonably priced, making it a trip we would do again and recommend to others. Really good service and such friendly staff.

Reply from Churnet Valley Railway (1992) PLC
Wonderful food for the Greek Dining experience. Good service and great surroundings. Excellent value for money.

Reply from Churnet Valley Railway (1992) PLC
Very well organized. Enjoyed pie and mash. Staff were very welcoming and friendly. Lovely experience.

Reply from Churnet Valley Railway (1992) PLC

Reply from Churnet Valley Railway (1992) PLC
A really enjoyable Greek dining experience on the Churnet Valley Railway. On a light summer's evening the journey is lovely. The food was excellent and the prices of drinks very reasonable. There was plenty of parking at Froghall station. Point of note, it's cash only to pay for drinks on the train, otherwise you have to queue to pay in the gift shop at the end of the night. We will return for one of the other dining experiences.

Reply from Churnet Valley Railway (1992) PLC
The setting at Froghall station is beautiful. The locomotive and rolling stock magnificent.The staff very friendly,helpful and engaging.We had booked for the cream tea experience.Trip scheduled 1.30- until 3pm. It was a very hot day during this years heatwave and unfortunately the carriage soon turned into a mobile souna ( no fault of the trust) but the journey for some reason took a further hour ending at 4pm. We were by then quite glad to be able to exit the hot box now turned into a torture chamber!!. Trackside scenery not very spectacular but overall a nice experience.

Reply from Churnet Valley Railway (1992) PLC
Great experience, staff amazing as was the food great value definitely will book another

Reply from Churnet Valley Railway (1992) PLC
On time well managed trip great food and great service

Reply from Churnet Valley Railway (1992) PLC
It was something different to do.
The food was lovely and the atmosphere was great

Reply from Churnet Valley Railway (1992) PLC
This was the third time that I have travelled on this railway and each time it has been a lovely experience .I would say it is the most competitively priced of all of the heritage lines ,exceptional value for money .The staff were all very pleasant and helpful .

Reply from Churnet Valley Railway (1992) PLC
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.