CHUUG Reviews 1,077

Well guys you've gone and done it again. My v3 chuug just arrived and my mind is blown. This updated version is absolutely spectacular. I got 3 of them this time and I have to say my people are well chuffed with their chuug. Great product and a great service. Can't wait to get more from you.

Paid extra for a “premium gift box and tissue wrap” but it was the same box they used to ship so now I have packing stickers all over the gift box. Rope is frayed, does not look high caliber (seen other reviews that stated the same). Product looks decent but not the craftsmanship of an $80 mug that took over a month to get.

The experience is fantastic , the chuug is exactly how I pictured it ! Nice , excellent craftmanship, and visually perfect! Love it

Brilliant customer service , I had a problem with my product and they replaced it hassle free.

Amazing delivery, product and service! I bought three personalised Chuugs V3 tanks and they did not disappoint. This is an awesome item to gift someone.

From first ordering to delivery I was updated along the way about the product development.
When it arrived it was securely packaged to prevent damage.
And once again a big WOW, I've had 3 now all with different specifications.
The Chuggs are so beautiful, well crafted and a superb gift for anyone.

Absolutely amazing product and service. The tank mugs are as described and are so amazing I ordered another for my buddy at work and will soon be ordering one for my brother. My initial order was for me and a gift for my cousin who plays for a band. But they turned out so amazing I can't stop buying them as gifts for everyone one now😂

Awesome mugs! Will be purchasing more.

Ordering was simple. I ordered 2 mugs, midnight/charcoal and dawn/natural, both personalized. Received in only 3 weeks. Looking forward to using them.

Good communication, timely delivery. Excellent item of great quality. Love the YouTube feature on looking after the beauty.

Garbage
One fell apart after 4 days
The other is not made properly and doesn’t line up with the mug
%100 disappointing for such a expensive product

Asking me how I like "my new tankard" even though I ordered it on January 7th and it's now the 30th and I still haven't received anything... I am almost at the point where I think I am being scammed. Either way buying from chuug has been my biggest regret of 2026 so far. You guys got my money so I'm sure you don't really care, but I do think it's cute you're pretending to with the "please review us". I'm also sure my negative review will be buried if not scrapped completely by whatever marketing team or robot you have...

i forgot to add the 10% as a new customer. customer services kindly took it off my last klarna payment. well done CHUGG most site wont do it - i will be telling my friends what a good idea these are as very different

The quality and craftsmanship of this fine drinking vessel is outstanding. Highly recommend

Its a cool mug i like it. Everything seems sturdy so far and has good quality. I like that you can remove the metal cup for cleaning.

This is a Great Tankard!

Get one for you and one for those who come after.

Love the size, durability & sturdiness!!

Dusk/charcoal Chuug V3 - excellent 👍

Love my new mug. I also gave one to my drinking buddy and he loves his as well!

Bought a new version 3 Chuug mug. It is beautifully made, handcrafted vessel, the fact that there are some minor defects reflects this isn’t mass produced and is high-quality with a lot of thought and effort into producing it. There was a minor issue that they sorted out quickly, perfect customer care. In fact went above and beyond which was surprising and refreshing.
Love the Chuug , use is all the time already. if you want something a little different than the mainstream then the Ghuug is a perfect addition for any household or man cave. Plus you’re supporting British business and innovation. Great company,