I 'm very happy with the follow up with shipping and packing. Fair price…
I 'm very happy with the follow up with my order for parts for the Qooder. Price/Quality all ok. Packing and shipping all very good and fast
11 November 2025
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Company details
Written by the company
Ciaomoto.it è lo Shop online di accessori e ricambi ufficiali di Qooder Sa e molto altro. Spedizione rapida a domicilio in Italia e in tutto il mondo.
Contact info
Via Oltrecolle , 22100, Como, Italy
- 3487903164
- customercare@ciaomoto.it
- ciaomoto.it
4.4
Excellent
77 reviews
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Good, but with potentials to improve
They shipped the items in 2 days (relatively fast), but they didn't provide a tracking number, even after my email. Otherwise the items came well packaged.
25 November 2024
Reply from ciaomoto.it
Dear customer, thank you for your review.
When the order is handed over to the courier, they usually send an email with the expected delivery date. In any case, we thank you for the feedback that allows us to investigate and improve the order processes. We hope to see you again soon on our shop!
Kein betrieb in August
28 August 2023
Reply from ciaomoto.it
Dear Customer,
thank you for your feedback, we trust that the quality of our product and Customer Support can compensate for the exceptional delays due to the particularity of the summer period.
Best regards
No English in your emails
15 June 2023
'I'll be back...' 😜
Although it took a while to put things in motion (some system communication error), everything went smoothly, parts arrived in good time. My scooter is very happy 😁 and naturally, so am I...
29 March 2023
Fast and quick delivery
6 June 2022
Reply from ciaomoto.it
Thank you Eduard! I can't wait to see you again on our shop!
Satisfied customer!
I ordered 42L. Kappa top box, which came damaged (due to some technical mistake while packed) and I complained to Qooder and to Ciaomoto.
Today I received my free brand new top box, so I am a happy customer now.
Thank you
9 May 2022
Reply from ciaomoto.it
Grazie Filip per la recensione. Speriamo di rivederti presto sul nostro shop
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