We booked a car 2 months in advance. Arrived at the airport, immediately got our car (clean-inside & outside) within 5-10min. Service was super fast & friendly, handed over the key without long paper... See more
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Simply great! We are very satisfied with the service provided. The vehicles were in excellent condition and the entire process was handled in a professional and straightforward manner.
I had to return to car to a more remote parking place. It would have been advantageous to know this before, e.g. by mail notification. I could have dropped off my wife with all our luggage before retu... See more
Extremely good experience. Luckily no waiting time at pick up at LPA airport (although I am aware that could be different too) and return. Good car provided at reasonable price.
Company details
Contact info
Avda. Mamerto Cabrera Medina, s/n, 35509, San Bartolomé - Lanzarote, Spain
- +34 928822900
- info@cicar.com
- cicar.com/de
Hasn’t replied to negative reviews
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Friendliness and professionalism depends on whom you’re dealing with
We made inconsistent experiences with Cicar:
- the e-mail support before booking was very good, on request Cicar is among the few rental agencies that allows island hopping.
- pickup in La Gomera was easy, thanks to full insurance damages don’t need to be reported. The withheld deposit for fuel is fair and not overpriced as with other agencies.
- the La Gomera team seems pretty unhelpful when unforeseen things happen: they were not able to replace a car that had minor problems and were pretty unfriendly when we discussed the problems. When we forgot to return the keys they dramatized the problem and were unfriendly again. Their colleagues in the main office acted similarly.
Luckily their colleagues in Teneriffa were a lot more professional, friendly and relaxed. They solved the problem easily.
I would give 3 stars for the main office, 2.5 stars for the La Gomera team, 4 stars for the car, 5 stars for the rental conditions and 5 stars for the Teneriffa team.
Fast & uncomplicated
Fast & uncomplicated check-out and check-in, cars are close to the checkout counter, good prices!
my best car rental experience ever
I really can recommend the Cicar compared to others. They have been really flexible in car return location and also allowed to fully fuel the tank although I was late in time for car return. I defineately will book Cicar again. Very friendly, very helpful and very good conditions in total!
Cars not as ordered
We ordered a Fiat 500, especially to have a small car for the small streets in the mountains. An "upgrade" to a Family Car is not an upgrade if the car making your tours challenging in driving and in the end in searching a public parking, as the use of empty parking places of cicar in the habour was denied. Technically car was ok.
Love it! Best car rental company! :)
We appreciate how quick and uncomplicated everything is. Getting and returning the car-key without any hassles! Thank you! Our favorite car rental company!
Everything OK
Everything OK. Don't forget to take enough fuel when you leave, for instance across the island La Gomera, because the tank could be pretty empty.
Wrong gas policy
Hello, I would rate 5 stars if you go back to full/full gas policy. Not 1/4 or 1/2, we can never return the car without loosing money on gas.
Super Service from booking to return
Super Service from booking to return. The cars are always new and in good shape and the price is unbeatable. I can highly recommend it !
Top Service
Top Service. No deposit. Only with full insurance. When you want to rent a small car on the canarys this is your best option in my opinion.
Like it
Like it, very simple to rent and return, even to different location on the same island
Best car rental on the canaries.
Best car rental on the canaries.
Great service, best price/value ratio, good working cars and very easy and stressfree handle.
Thanks again!
Great as always
Easy, great service and hazzle free
During covid winter 2020/21 i decided to visit all Canary Islands and travel for three months in total. Arriving in Lanzarote at the airport and then continued the journey into every other island per ferry.
I booked 7 times a rental car with Cicar and every time the whole process was exceptionally good. The booking process at their website very convenient and easy, the staff at the offices very friendly and capable, the cars clean and well maintained. What i especially liked is that you do not need a credit card and you can even pay cash while picking up your car. There are offices in all islands in all larger tourist spots like airports or harbours.
I made quite negative experiences with other rental car companies but never with Cicar.
BTW i was not paid for this review and the only "negative" aspect was that despite renting for three months, i never received an upgrade ;-)
Super easy and super Service
Really easy way of rent a car on the canary Islands. We booked two Times with cicar and evertyhing was really relaxed. The stuff is friendly and helpful.
Been using cicar for over 20 years now
Been using cicar for over 20 years now, and never had a problem.
Highly recommend.
Best Service and convenience for the…
Best Service and convenience for the lowest price ever. love it!
Everything was perfect
Everything was perfect. The best car-renting company on the canaries.
everything was easy and all right
easy and fast car renting!
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