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Cicero's Reviews 550

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TrustScore 5 out of 5

4.9

Supermarket
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the authentic Italian food items. Many people appreciate the efficient and reliable delivery service, noting that orders arrive quickly and are exceptionally well-packaged to prevent damage. The overall service is frequently described as excellent, with consumers finding the ordering process easy and the company responsive. However, some customers experienced issues with incomplete orders or delivery discrepancies, particularly concerning items not being delivered as expected. A few reviewers also mentioned that some products had a shorter shelf life than anticipated.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the authentic feel... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers consistently mention positive feedback about quality. Customers praise the authentic feel and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the impressive, reliable, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process... See more

Based on these reviews

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

After I placed my order a representative from Cicero contacted me to inform me that due to low stock of my chosen item they could only deliver 3 out of the 5 items in my order. They have a minimum ode... See more

Rated 5 out of 5 stars

Really impressive reliable service. The packaging is first rate with fresh food keeping fresh and bottles expertly packed to avoid damage. Definitely recommend and will definitely use Cicero again.... See more

Company details

  1. #2 of 28 best companies in Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...

Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great experience! Fantastico!!!

Fabulous experience shopping with Cicero’s! I found some of the things I used to buy when I lived in Italy!
The prices are good and the delivery was very reasonable and quick!
Will be shopping here again!
Thankyou x

11 February 2026
Rated 5 out of 5 stars

Well organised service

The parcel arrived on time, I received emails regarding all the delivery steps. The items were well protected and arrived in good conditions.

15 February 2026
Rated 5 out of 5 stars

EXCELLENT SERVICE

Excellent service with order delivered in 2 days as promised when placing order. Excellent packaging with the result that all glass jars were received intact with nothing broken.
First class job all round.
Will definitely use this Company again.

23 January 2026

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