Cicinia Reviews 725

TrustScore 4 out of 5

3.9

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Company details

  1. Dress Shop
  2. Bridal shop
  3. Costume shop
  4. Dressmaker
  5. Fashion accessories shop

Written by the company

💕 CICINIA ROBES DEMOISELLE D'HONNEUR 💕 【Robes de Demoiselle d'Honneur En Ligne】: Votre Meilleur Choix Pour un Mariage Fantastique! La préparation du mariage est toujours une lutte grande mais belle pour chaque mariée. Toutes nos félicitations! Voici le bon endroit pour vous. Sur Cicinia.fr, vous pouvez trouver presque toutes les jolies couleurs dont vous pourriez avoir besoin pour une robe de demoiselle d'honneur dans 150+ styles. Toutes les robes peuvent être faites en taille personnalisée gratuitement pour s'adapter à vos filles. Vos demoiselles d'honneur seront à leur meilleur avec vous au moment du mariage! Heureux et inoubliable.


Contact info

3.9

Great

TrustScore 4 out of 5

725 reviews

5-star
4-star
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1-star

Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I’m not impressed

Would love to order from this company, however they don’t offer maternity sizes. It’s 2024. How are we still not inclusive of expecting women? As a bride, I’d take my business elsewhere.

Editing my review to add that this company is coming after me saying that I’m sharing malicious reviews without making a purchase, but I want to remind them I was unable to purchase from them because they don’t offer dresses that fit a growing/changing body. It’s helpful that they make custom dresses. I’ll give them that. HOWEVER. It is impossible for a woman to know how her body will change throughout a pregnancy especially when they (like myself) have had multiple children. I had to order elsewhere and received a dress that I knew would fit my body and still accommodate my bump. I couldn’t say the same about a dress from your company. I would just have to guess what my size would be and then I’d have a non-refundable custom dress that might not work for my body by the time I received it.

All we’re asking for is options that work for changing bodies.

10 September 2024
Unprompted review
Cicinia logo

Reply from Cicinia

Hello, we have received your review requesting cooperation to attract users, but we are not accepting cooperation at this time, the brand has been founded on word of mouth, reputation, and excellent value for money for clothing. Moreover, you have maliciously made bad reviews on several websites of our brand without real purchase experience and denigrated our brand. We will take certain measures to protect the legitimate rights and interests of our brand.

Rated 1 out of 5 stars

Please do not buy of this website

Please do not buy of this website, I ordered a prom dress for my daughter, had a nightmare getting a refund. Paid £120 including postage only got £59.95 refund.
This is after days of emails back and forth.
I would never order anything ever again from this site.

9 April 2024
Unprompted review
Cicinia logo

Reply from Cicinia

Dear Customer
Thank you for your feedback. But have you typed your bad review on the wrong website? We are cicinia.fr here and cater to a French customer base, with no recent orders from UK guests.
Are you contacting the wrong person? Please contact our gowns as soon as possible, and we will actively work with you if you need help: service@cicinia.fr

Rated 5 out of 5 stars

Really pleased with the dress

Really pleased with the dress. It was well made and exactly what I wanted for my son's wedding. This was the first time I had bought anything through Cininia so I did not know the company so having ordered I had my fingers crossed that all would be OK. My dress arrived on the date it was promised so I am verey happy with the service

25 May 2023
Rated 2 out of 5 stars

Lost somewhere.

The dress I ordered got lost and I didn’t receive any news of it, I had to figure things out by myself. Almost two months between the day I ordered and the delivery. The transport fees are 18€ and the dress 89€ and for the inconvenience they accepted because I ask to eventually if I ask again to refund 10€. I really hope the dress fits me because I don’t want to even think about sending it for exchange.

26 April 2023
Cicinia logo

Reply from Cicinia

Sorry for causing you a bad shopping experience. We are very sorry for your missing item problem. In order to express our apology, we are willing to provide you with a better solution, because we cannot contact you, we hope you can contact our customer service to deal with it: service@cicinia. fr

Rated 5 out of 5 stars

Good experience

Very good product in a personnalized size. Perfect fit. Perfect colors with the other bridemaids.

19 April 2023
Show reviews in all languages. (725 reviews)

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