Cielo Jewellers Reviews 

37
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Cielo since 2024 when a friend recommended them to me and since then I’ve not been elsewhere. Aaron and Shay are extremely helpful and knowledgeable, whilst always willing to help wi... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Cielo Jewellers highly enough. From start to finish, the level of personal service was exceptional. The team genuinely takes the time to understand exactly what you’re looking f... See more

Company replied

Rated 5 out of 5 stars

Very professional service when designing and creating an engagement ring. Followed by excellent service making sure the ring was the perfect size. Since then have bought both wedding rings and other j... See more

Company replied

Rated 5 out of 5 stars

I have worked with the guys from Cielo jewellers on multiple occasions. The service is always first class, the selection is always great and payments when selling items have been fast.

Company replied

Company details

  1. Watch shop
  2. Jewellery shop

Written by the company

Welcome to Cielo Jewellers, Birmingham's home for luxury Swiss timepieces and bespoke diamond jewellery. Based in West Bromwich and serving clients across the West Midlands and beyond, we specialise in buying and selling the finest Swiss watches including Rolex, Patek Philippe and Audemars Piguet, alongside handcrafted diamond jewellery designed to your exact vision. Established in 1978 by third generation jewellers, that heritage shapes everything we do. We understand that adding to a collection or commissioning a bespoke piece is a deeply personal decision, and we take the time to get it right from every angle. As proud members of the National Association of Jewellers, you can buy and sell with complete confidence knowing you are in experienced, trusted hands. Our stock is available to browse in our West Bromwich, Birmingham showroom as well as online, with watches listed on Chrono24 and our latest arrivals showcased on Instagram. Whether you are looking to invest in a rare timepiece, sell a watch from your collection, or bring a jewellery concept to life in gold and diamonds, we are here to make it happen. Visit us in store or get in touch directly and let us find exactly what you are looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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4.8

All reviews

(37)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Cielo purchased my Rolex from me, I dealt with both Aaron and Shay who were very professional, trustworthy and very knowledgeable. Their offer was fair and they paid me exactly when they said they would which was very re-assuring.

The shop stocks an impressive array of jewellery along with high end watches and offer a variety of different services as well.

All round great experience, will use again and hopefully purchase some pieces off them in the future too.

Thanks

Al

24 June 2023
Unprompted review
Rated 5 out of 5 stars

10/10

Amazing service
Sourced me my first luxury watch in a very quick time and next day delivery

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Felt like family🙏🏼

The people were extremely welcoming, told me all about my watch, gave me a great deal even though i’m a first time customer and were all around just very hospitable. I don’t make reviews on service but i feel like i have to in this instance.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

My experience at cielo jewellers was amazing and easy going I approached them with my watch to sell on Consingment which they found a client for in a short time, the customers service from the team was amazing to from speaking to both brothers payment was received by myself nice and quick and on time. Will definitely be shopping and also business with them again.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Flawless Service (Grade A)

The service I received from Shay and Aaron was absolutely outstanding.
I can’t recommend Cielo Jewellers enough, The whole process was effortless for myself and their knowledge on the product was flawless. There pride in there business was (Grade A)

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Aaron was very helpful with sourcing…

Aaron was very helpful with sourcing the watches we wanted and at unbeatable prices, travelled from Kent but was worth the travel. A good honest and trust worthy family run business don’t sleep on these boys they’re providing better prices then all the top jewellers you see online. Was a pleasure. 2 day date 40s and a submariner cheaper then anywhere else.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Everyone in store is very knowledgeable and really friendly, making the whole process a breeze! Will definitely visit again.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service! Best jewellers around

Fantastic service! Purchased my first rolex from Cielo and they will be the only place
I purchase all my watches and jewellery from going forward. Aaron and Shay were knowledgable and respectful throughout. They sourced the watch I was after quickly and kept in contact with me through the process. The watch was perfect in immaculate condition couldn’t be happier thanks so much!

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Worth the visit!

Well worth the trip ! Made the visit and the hospitality was spot on ! Great bunch of people and Very happy with my purchase !

31 May 2023
Unprompted review
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