I have been purchasing from this company for several years now. Within 5 minutes of placing my order DPD notified me they were expecting the parcel and it was delivered the following day. Could not a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous customer service!!! Phoned for advice re food for my dog with IBS/IBD/gastric issues. They couldn't have been more helpful - gave advice and recommended a couple of kibbles that would likel... See more
Company replied
My dog absolutely loves the Tickety Boo Range of Ci Foods .. and when it says Tickety Boo - Kickable Poo - it really means it (a doddle to pick up)! Great range of flavours and the ability to choose d... See more
Company replied
Millie suffers from allergies and this food is perfect for reducing the symptoms. She has a sensitive stomach and it is now much easier to pick up her poo! She loves the beef flavour. Quick delivery
Company replied
Company details
- #4 of 98 best companies in Animal feed shop
- #4 of 259 best companies in Pet shop
- #3 of 161 best companies in Pet Care Store
Written by the company
We deliver really good, affordable, 100% natural dog food & treats to canny dog-owners who are looking beyond the bigger brands for better quality, service & value - we do it quickly too!
Contact info
4 St Clears Business Park, SA33 4JW, St Clears, United Kingdom
- 01994 230515
- enquiries@cifood.co.uk
- cifood.co.uk
5.0
Excellent
728 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ci - really good dog food
Thanks for taking the time to review Stacy - we really appreciate it xx
Excellent customer service and the best…
Excellent customer service and the best judge is my dog who loves the food
24 May 2024
Reply from Ci - really good dog food
Delighted to hear the food is going down well! Thanks so much for reviewing - we really appreciate it xx
Reply from Ci - really good dog food
Thanks so much for taking the time to review Mandy - we really appreciate it xx
Customer service is amazing as always
Customer service is amazing as always. Fantastic business.
22 May 2024
Reply from Ci - really good dog food
Thanks so much for taking the time to review Anna - we really appreciate it xx
Ci are absolutely brilliant!
Ci are absolutely brilliant!
My dog has a sensitive tummy, Ci food suits him so well.
The service is amazing, delivery very quick and there is always a littlr treat/toy/sample in the box which is a really lovely touch. My dog is always so excited when he smells the parcel, knowing its his food and a surprise treat for him ❤️
22 April 2024
Reply from Ci - really good dog food
Thanks so much for reviewing Leah - love the thought of your boy getting so excited at delivery time 😍xx
Fantastic little company
Fantastic little company. Great communication and real knowledge and care about dogs and their food requirements when I phoned up with a query. Speedy delivery and even a little toy with the packages! Maybe TMI for some, but my young Newfie's poops have been way better since moving over to this so the ingredients must be good!! Highly recommend.
22 April 2024
Reply from Ci - really good dog food
Thanks so much for reviewing Katrina - we really appreciate it. So glad your Newfies poops are on the mend - fab news! xx
Reply from Ci - really good dog food
Thanks for your review Simon - we're really grateful 😊
Reply from Ci - really good dog food
Thank you Alison - we really appreciate your review 😊
Acid reflux
Deliveries are always really fast and prompt and it’s really helped my French bull dog that was throwing up food as a result of acid reflux
25 March 2024
Reply from Ci - really good dog food
We're thrilled to hear your Frenchie's acid reflux is a thing of the past! fab news!! Thanks for reviewing Danny, we really appreciate it xx
my dog loves this food because the tiny…
my dog loves this food because the tiny biscuits suit her small mouth.delivery was next day.fantastic service
22 March 2024
Reply from Ci - really good dog food
So pleased to hear the 'tiny bites' food is working out so well for your little girl! Thanks so much for reviewing, we really appreciate it xx
Always amazing service and a great…
Always amazing service and a great variety of food types & flavours for all budgets & needs. We've used Ci dog food for a few years now and our dogs are thriving after losing some condition on other diets, including raw & cold pressed. All condition & digestion issues disappeared when we moved to Ci, the dogs are fit, happy & doing really well in their sports. The customer service is always speedy and super helpful and deliveries are always very quick too, can't recommend enough.
22 March 2024
Reply from Ci - really good dog food
Thanks so much for such a generous review Amy - we really appreciate it. We're delighted they're doing so well on the food xx
Reply from Ci - really good dog food
Delighted to hear your pooch loves his/her dinners! Thanks so much for reviewing xx
My Puppy Loves It.
My Australian Labradoodle puppy stopped eating his usual food so thought I would give Ci a try.
He LOVES it.
The puppy sticks are also a favourite treat.
Brilliant service too.
22 March 2024
Reply from Ci - really good dog food
So glad the food is working out so well Rebecca - thanks for reviewing - we're really grateful xx
Reply from Ci - really good dog food
Thanks for reviewing - we really appreciate it xx
I've had a great experience with both…
I've had a great experience with both this food and the company. Everything is so easy delivery is very speedy and we are always sent a little toy for our pooches.
My 2 boys are thriving on this food clean bowls every meal I highly recommend them to all my other dog owner friends.
23 February 2024
Reply from Ci - really good dog food
Thanks so much for your review, Jade - we really appreciate it 😊. Delighted to hear your boys are doing so well xx
Being ordering the ticky boo range…
Being ordering the ticky boo range large breed puppy for our 9 mouth old gps and he’s never looked better. Always arrives very fast a there’s always a toy for nev!
22 February 2024
Reply from Ci - really good dog food
Thanks for reviewing Jodie - we really appreciate it. Delighted to hear it's working out well for your boy xx
Great product and service
Really helpful, knowledgeable staff. Great customer service. Really good quality food our 7 month old pup seems to love!
22 February 2024
Reply from Ci - really good dog food
Thanks so much for reviewing Paula - delighted to hear your pup is enjoying his/her new dinners 😊
Reply from Ci - really good dog food
Thanks for reviewing Rhiannon - we really appreciate it 😊
Reply from Ci - really good dog food
Thanks so much for your review Fiona - we really appreciate it 😊😊
Great product and service from Ci…
Great product and service from Ci foods. Pup loves the product. Delivery cost were reasonable and arrived the next day. Really pleased. Thank you
17 February 2024
Unprompted review
Reply from Ci - really good dog food
Thanks so much for your review Susan - we really appreciate it 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.